Sharon took care of my pan, him alteration, quickly and professionally. The quality seem to be also…read morevery high. Very satisfied with my experience.

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars

I was in the market for a new tailor, so I thought I'd try this place out…read more I walked in, met the owner and had a conversation about how to hem and take care of my jeans. She said they'd be ready in about two weeks. Two weeks later I stopped in and my jeans weren't done. The owner apologized saying she was a little busier than normal, but that they'd be ready in the next two or three days. No big deal - stuff happens. I couldn't stop in during the week, but said I'd stop in the next Saturday. When I came back my jeans still weren't ready. The owner explained that she had some rush orders, where people pay extra to jump the line, and that pushed my request back. I kind of get it, I mean make your money, but I followed the rules and I felt like I was being penalized. After a short conversation, the owner ended up hemming my jeans after I stepped out to run a few other errands, which I appreciated... and she did a really good job. I'm willing to try again because I don't want to give up on a good tailor, but I'll definitely discuss lead times and expectations when I return.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

I had a pair of Chelsea boots that needed heels and an Adidas dress that needed to be shortened. I…read morenever imagined I'd find a place that could do both and do both brilliantly. I have been looking for a shoe repair shop since I moved back to the KC area 13 years ago and this is the first shop I've been happy with. The same with alterations. It was a bit expensive, but worth every penny in my opinion. I will definitely be using their services from now on. I highly recommend them. Great work!!

So thankful to have found such a professional tailor and shoe repair. Great attention to detail.read more

We had a bunch of items to alter for my daughter, but they were patient and friendly. They took…read morethe time to talk with my daughter about the alterations to make sure she was happy with how it looked. We will definitely go back when we need alterations again !

Julia is prompt, efficient and helpful. You get a text once your item is done and everything I got…read morefrom her was finished before the quoted time.

Excellent tailor, beautiful suits, highly recommended. I went to a friend's wedding and he wore one…read moreof Joseph's suits and I thought to myself 'now this is how a man should dress'. Elegant designs, custom tailored, personal touches, good advice. Couldn't be happier with the suit he made for me

Thread the Needle did great work on the dresses that I brought in! I had a bridesmaid dress and my…read morerehearsal dinner dress that just needed to be taken in a bit. They were very quick in getting this done and communicated to me. Unfortunately the pricing was a bit much for the services done and compared to other places (my wedding dress alterations at a different place cost less than this). Still a great place and great people - I just may look in to some alternatives with more in touch pricing in the future.

Ms. Pak was very friendly, understanding, quick and efficient. The only reason I'm not giving 5…read morestars is because I was asked to pay up front, which is something I never do out of principle. I declined to pay up front, and it wasn't an issue, just a little awkward. Take some advice from me: anyone who asks for all your money before they've lifted a finger is asking you to trust more than they've earned. A good worker proves their worth as they go, not before they begin. Once money leaves your hand, it doesn't always find its way back.

I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

I brought a dress to Lora in the spring that I needed altered in a weeks time. She was fast and…read moretotally saved the day for me. My bust had to be taken in as well as the waist. Turned out great! I paid $40 for the work and I've heard nightmares of people paying basically the price of their dress for alterations.

I went to Laura's for a simple alteration on a brand new skirt (tags still on). She asked for 3…read moreweeks to complete the job. I called 3 times yesterday to ask if it was done - no answer. I stopped by on my way home and she hadn't even touched the skirt despite it presumably being ready the next day. Nonetheless she said it would be ready on time. I came in the next day to pick it up after it was finally ready. I brought it home in the garment bag and noticed it had ink stains all over it. She didn't bother to tell me that she stained it, nor that she tried to get it out and left a water stain as well. Horrible service. Accidents happen but not informing a customer is inappropriate and poor business.