I brought a dress to Lora in the spring that I needed altered in a weeks time. She was fast and…read moretotally saved the day for me. My bust had to be taken in as well as the waist. Turned out great! I paid $40 for the work and I've heard nightmares of people paying basically the price of their dress for alterations.

I went to Laura's for a simple alteration on a brand new skirt (tags still on). She asked for 3…read moreweeks to complete the job. I called 3 times yesterday to ask if it was done - no answer. I stopped by on my way home and she hadn't even touched the skirt despite it presumably being ready the next day. Nonetheless she said it would be ready on time. I came in the next day to pick it up after it was finally ready. I brought it home in the garment bag and noticed it had ink stains all over it. She didn't bother to tell me that she stained it, nor that she tried to get it out and left a water stain as well. Horrible service. Accidents happen but not informing a customer is inappropriate and poor business.

Poor quality, bad communication, not reliable with time…read more I was told my items would be ready on a Friday. I arrived at 2pm and they were not started. I was told to come back at 5pm. I returned and they were not complete. Returned the next morning to pick up poor quality of work. It appears to be a Mom & Pop shop, very nice people, but will not use again and would not recommend due to issues above. The owner was apologetic about the delay and poor communication, but the poor quality speaks for itself.

The service and people inside were perfect! And not to mention how fast and precise they were with…read moremy clothing! 100% recommend

My husband and I are planning a vow renewal for our anniversary, to take place in the Hoh…read morerainforest at Olympic National Park in Washington this summer. We have hired a photographer and I spent more than I ever have on a beautiful sequined deep olive green gown. I was so nervous to get all the necessary alterations, including a major shortening due to my 5'2 stature. I was able to get that and alteration to shoulders of the gown which allowed it to fit perfectly for my special day. The quality of the work was excellent and the turnaround time was totally reasonable. The alterations cost $120, but it was well worth the investment because this dress is a once in a lifetime experience for me. The craftsmanship was excellent. I also appreciated the excellent customer service and the shop cat, Puma was a wonderful bonus!

Guest service customer relations. I picked up our items and not even a thank you. It's a shame…read morebecause they do good work.

I took a pair of suit pants and a suit jacket in to get tailored/hemmed and I couldn't be happier…read morewith the experience. They did a great job shortening the coat, so it fits really well now and the pants look awesome. It was also a great and affordable price. I will definitely go back for other items I need hemmed. They do only take checks and/or cash but that was no big deal at all.

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I…read morehad 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!!

I've sent two garments that had serious moth holes in them to Amazing Garment Repair. The work AGR…read moredid is, as their name suggests, amazing. They are thoroughly skilled in the French reweaving technique with such results that on the one garment I was unable to find where exactly they did the work -- the damage was fixed with nary a sign. The work on both garments -- both suit jackets -- was done in obvious places: the upper back on one and the right sleeve on the other. They were challenging jobs and they are completely fixed. The turnaround time was quick respective of the skill and expertise that is required for this method of fixing. And the pricing is beyond reasonable. Listen, I hope I never have to contact these fine people again. But I rest assured that should I ever have another moth problem, it won't be the "end of the world" because the talented ladies at AGR will be there to . . . ahem . . . patch things up. I highly recommend AGR to make your holes whole again!

I brought my grandfather's old military jacket in hopes they could repair it. His health was…read moredeclining and my family would have liked to display it at his funeral. Unfortunately, they were not able to deliver the jacket to me by the original deadline, due to a lack of the required materials. As much as I wish the jacket could have been ready when my grandfather passed, I was comforted by the quality of the repair when I finally did receive it. Although I was promised a discount because of their inability to complete my repair on time, the discount was small and relatively meaningless compared to the total cost. This left a bad taste in my mouth and the experience as a whole soured me towards ever wanting to use their services again. I mentioned as much in a negative review on this site shortly after returning home. Upon submitting my review, I was contacted in less than 2 hours by the owner, who apologized for my experience and offered me a full refund. Even after giving me all of my money back, she never asked me to take my review down, which spoke volumes of her character. Because of this, I have edited my review and rating. The final marks: Customer Service: 2.5/5 stars due to poor communication surrounding the delays. Quality of Repair Work: 5/5 stars

What should've been a simple hem + strap tighten turned into a $300 mess for our daughter's dress…read more My husband brought our 11-year-old in to have her dress shortened and the loose straps tightened. He was told that taking the dress in would address both. When we picked it up, the straps were even looser - easily falling off the shoulder - and the fit was asymmetrical. We called and were told to bring her back to correct it, which we did. At pickup, we were hit with an unexpected $85 extra charge and told we "never requested" the straps be adjusted. Over $300 later, the dress still doesn't fit properly. We left feeling taken advantage of, misled, and pressured. Dads/parents: if you're not a tailoring expert, be extra cautious here. We won't be using Larissa's ever again.

What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

Maxine has done my wife and I's tailoring for years. She has an uncanny ability to customize pieces…read moreso they work perfectly for your body while also being incredibly reasonable. She's worked on leather, suede, linen, and more. A staple utility provider in our neighborhood.

I have used this wonderful little shop dozens of times over the last 10+ years. It is kind of…read moretucked away on the second floor of a building just west of Antioch on 95th Street. Kim, the owner, is delightful. She is always pleasant and does great work at very reasonable prices. Her cost for hemming pants is several dollars less than other tailors, and her turnaround time is usually only two days. Like other small businesses, she doesn't take credit cards - can't blame her for that as the fees the companies impose can be crippling. I have never been disappointed here!

I needed a dress altered for a wedding, and the owner did a great job! She was very friendly and…read moreher prices were very fair. I recommend if you need any alterations.

The owner is such a sweetie! Quick turn around on services. She can work with your schedule as long…read moreas it's reasonable.