I was in the market for a new tailor, so I thought I'd try this place out. I walked in, met the owner and had a conversation about how to hem and take care of my jeans. She said they'd be ready in about two weeks. Two weeks later I stopped in and my jeans weren't done. The owner apologized saying she was a little busier than normal, but that they'd be ready in the next two or three days. No big deal - stuff happens. I couldn't stop in during the week, but said I'd stop in the next Saturday. When I came back my jeans still weren't ready. The owner explained that she had some rush orders, where people pay extra to jump the line, and that pushed my request back. I kind of get it, I mean make your money, but I followed the rules and I felt like I was being penalized. After a short conversation, the owner ended up hemming my jeans after I stepped out to run a few other errands, which I appreciated... and she did a really good job. I'm willing to try again because I don't want to give up on a good tailor, but I'll definitely discuss lead times and expectations when I return. read more

Was given a quote over the phone of $15 per pair of Bib Overhauls to hem the length of the legs. I had 2 pairs of overhauls, which was explained to the owner whom I was talking to. She confirmed that the total would be $30 for the two combined. I drove approximately 10 miles to leave them at her shop. My wife was informed that she meant $15 per leg. Which would add up to $60 for the pair of overhauls. When I complained that I was told differently, they acted like I should have know what they meant when it was priced to me. They were very rude, and acted like they could care less about my business. I felt like I was being scammed!!!! Would not recommend this company to anyone!!!!!!!! read more

Expert Alterations consistently delivers results on everything I request. The quality of customer service is impeccable and the entire team executes quality personalized merchandise that I can't get anywhere else in KC. Thank you for always "Delivering the best products." The attention to detail on my sorority sister's merchandise was excellent. Thank you!! read more

They can't even repair a zipper. And they charged 65$ to repair a zipper. Avoid this place, slow overpriced, shoddy work with an attitude.

We use their services quite a bit. They always do an excellent job - we especially enjoy and utilize their embroidery services. We appreciate their good work and attention to detail. read more

Awesome business! I needed dimensions for a tuxedo I was buying online and they helped me out with the dimensions and even made sure everything I entered into the website was correct. read more

Do you need a miniature sailor bandanna monogrammed for a cat that lives on a boat in the Virgin Islands? I did! They didn't bat an eye! Maybe I will bring in my vinyl bustier next.... Monogramming is just one of their services, they also do extensive alterations and most likely you will be talking directly to the person who will be doing the job. Best of all, they are open until 3pm on Saturdays! read more

Expert Tailoring & Alterations - Mr. Jack's embroidery - Sewing & Alterations Near Me - Westwood, Kansas

I took a pair of suit pants and a suit jacket in to get tailored/hemmed and I couldn't be happier with the experience. They did a great job shortening the coat, so it fits really well now and the pants look awesome. It was also a great and affordable price. I will definitely go back for other items I need hemmed. They do only take checks and/or cash but that was no big deal at all. read more

Remember that Expert Alterations is cash or check only. Don't forget to stop by the ATM or bring your checkbook. I went here because I needed a bridesmaid dress altered. David's Bridal quoted the alterations to be at least twice as much as Expert Alterations quoted. I needed my dress to be taken in and tapered. They did an excellent job, but come in at least two to three weeks before you need your item done. Be sure to check their website and print off a coupon for $5 off if you're a new customer. read more

Expert Tailoring & Alterations - walking down the aisle in my altered bridesmaid dress - Sewing & Alterations Near Me - Westwood, Kansas

Nicolette did a great job altering 5 vintage items I brought in to be re-styled. It took about 1 week to complete all, the work was done well & the cost was affordable. I would recommend Expert Alterations. Cash or check only though :( read more

I found this location on a whim online. So glad I came here! Ramona was beyond helpful in trying to find helpful solutions to my situation. I needed embroidery work on my work jackets and she got the logo and placement in a manner of a couple of days. I also needed a little bit of material added for my big arms and she was so helpful in adjusting the material and making sure that I was comfortable. Will definitely be back with my next jackets! read more

This place RUINED my jeans. I went in to inquire about having a pair of PRPS Barracuda (Japanese Selvedge) altered. My inquisition was explicitly about whether or not she could taper the leg slightly (1/2") without cutting or otherwise changing the beautiful purple selvedge line on the out seam. This selvedge line is what defines PRPS premium denim. Mind you, I would not have gone through with the taper if there was ANY chance of the selvedge being altered. The woman told me it would not be a problem at all and I thought we were in complete understanding. I even reiterated my desire to "keep the selvedge line intact." When I picked up my pants, I was horrified to find that the selvedge line had been completely cut off of both legs. I almost cried. After a few minutes fumbling around in the back, pointlessly looking for the now un-attachable remains she re-emerged with a smile (and NO APOLOGY mind you) to offer to "compensate me on my jeans I'd just dropped off." This job being a simple knee patch. I was shocked. She didn't even offer a refund on the taper job. These were $354.00 jeans, and they are now effectively worthless. I could not possibly be more disappointed. I had gone in for a few minor alterations and had been, for the most part, happy with their work. This unfounded level of disregard for my specific request, coupled with a complete lack of understanding as to why the selvedge line was important in the first place has now left me no choice but to once again start searching for a decent tailor in Kansas City. I'm beginning to lose hope. read more

I used to have a strong opinion about this place. I've taken many dress shirts for cuff embroidering and was pleased with the result. Some reviews detail poor encounters. To their credit my monograms always looked great. However, The more I do business with them the less I am happy with the service. Their prices randomly change. Last time I was there I was charged around $4-8 but my girlfriend has taken some of my shirts before and has been inconsistently charged up to $12-15 per shirt for the exact same monogram (on file). Forget estimates. They charge $50 for estimates due to "digitizing." The last product I had needed tweaking because it would not turn out as designed. They offered to experiment to produce an example (which was not satisfactory) and I was still asked to pay for their efforts. I was rudely treated that I needed to pay because they "don't work for free." I guess you won't be working for any of my money anymore either. I recommend Carla's Embroidery House KC. A bit far out in Olathe but worth the drive and delivers a far superior product for less money. I'll be moving on from Westwood... read more

I have been going to this place every since they were on Westport Rd. They have been alterating clothes for my entire family for 8 years. The owner is sometimes very forward but you can't ask for better quality and/or prices. Visit the website and print a coupon before going to save a couple extra dollars. read more

Not very pleased with the outcome of my tailoring at this establishment. I specifically requested my sport coat to have buttonholes placed in the cuffs versus just sewing buttons onto the sleeves. I ended up getting two hems on two trousers, some darting on the sport coat, and buttons sewn to the cuffs for $125. This seems like an extremely high price for what I received considering the experiences I have had at other tailors in town. read more

Terrible customer service. I took a single pair of pants in to be hemmed. I was told I would be called when they were ready. I waited for 2 weeks giving them the benefit but when I called they couldn't find my order and didn't call back when they said they would. read more

Superb quality and excellent customer service. Nikki and her team can alter anything and make it look like it was made for you! I've sent all my friends there too. read more

My embroidery cost more than I like but I can't argue with the quality. I wish they would accept credit card but still sympathize with trying to avoid cc fees. read more

I requested some rather nontraditional alterations to my sports performance gear. They did great, fast work. Strongly recommended!

I bought a tweed suit online but something was lost in translation. It arrived too large in the jacket and too long on the pants. They managed to get the jacket tapered spot-on and hemmed the pants just right. Service was quick and easy. I have no comparison for pricing, so to spend $66 to salvage a pricey suit was worth it. Very happy with the quality. They have a 2 week guarantee on the work, bring it in if there is anything wrong. That's a deal. read more

Excellent tailoring shop! I brought my wedding dress in for some alterations (quite a few -- both large and small changes), and they exceeded my expectations. Highly recommend their services! read more

I have given them three chances and will never go back. Took them a piece of silk velvet that I wanted surged and four antique appliques applied. I further showed them that I wanted two specific edges seamed together. Showed them, pointed them out to them. They stitched the wrong edges together, rather than stitch the appliques as discussed, they used fabric glue without asking. Rather a bold decision on their part as the appliques were very old, rare and expensive and who uses glue on velvet? Of course, the edges of the applique popped loose before I got out the shop. I ended up reworking the entire thing. The second time, I took a jacket to have the lining hemmed and then asked them to clean it. When they called that the jacket was ready, I went to pick it up and it was cleaned however they had not touched the lining. Had to have another tailor fix it. The third time, I took a leather coat with a snap missing from the cuff. I provided them a package of manufacturers snaps and said "there is one that matches, use it". I went to pick it up when called, and they had applied a non-matching snap. No big deal since I could put my fingernail under the snap and pop it off. I have had trousers hemmed there and they did do a good job on those. However, anything other, they can not seem to manage to get done correctly. From now on sticking to my tailor in Brookside, even if he is more expensive. He's worth it. read more

i was referred by a coworker to come here and they've been my tailor ever since. thankfully i've only needed a handful of stuff tailored but they are always professional and prompt. definitely would recommended. read more

mary is the best ! such fun and so talented! nicolette is always fun as well-

Expert Tailoring and Alterations does excellent work. I've taken several items and had them altered and they always do a great job! I have even had them work with me on custom designing a dress! I had a jacket embroidered for a Christmas gift. This is a great shop with friendly service! read more

Phenomenal service and flawless alterations. Items are always completed on time, and they even accommodate rush orders!

From embroidery on work shirts to altering sleeves on winter coats to re-sizing curtains, they have always done excellent work and in a timely manner. I will use them in the future. read more

I came into Expert Alterations to have a bridesmaid dress taken in. The employees were very helpful and always had a smile on their face. I had waited til the last minute and only had a few days before I needed the dress. They were able to get the dress done on time and it looked like it had never been altered! I would highly recommend Expert Alterations to anyone looking to get some work done. read more

Expert Alterations did a great job embroidering our custom company logo on our shirts. Quick and accurate. I would recommend this place to anyone needing embroidery or alteration work done. I know I'm in good hands when patronize this well run business. A big thanks to the girls there! read more

I had been a repeat customer many times until Expert Alterations incorrectly hemmed a bridesmaid dress and oil stains were found all over the dress virtually ruining a $200 dress. They also incorrectly hemmed two pairs of my boyfriend's pants. What really upset me was the lack of customer service I received from Nicollete in handling both issues. I will never return nor would I ever recommend Expert Alterations to anyone in the future. read more