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    Alter - Greenpoint

    4.1 (63 reviews)
    Closed 11:00 am - 6:00 pm

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    I recently had a positive experience with this store. I ordered a beautiful scarf online and was awaiting it's delivery a week before Christmas. When I arrived home to the lobby of my apartment building during the evening, my package was torn open where upon some jerk stole the item out of the bag. I was infuriated as anyone could imagine. I have lived in NYC for twenty years and never faced a mail theft/tampering issue until now, which only happens to be a federal crime. I contacted my local police precinct and they were unable to offer help. They instructed me to reach out to the postal police, whom were also unable to facilitate my request for assistance. I then opened an account with the USPS to file a claim online, whose system crashed. It was quite frustrating. I realize it is just a scarf, but after I spent sixty dollars including tax, I truly wanted to add this to my repertoire of winter items because I liked the unique color and attention to details. I contacted the customer service rep, Monica, and explained my situation in the body of an email. It took a couple of conversations and approaches, but Monica stepped up, and happily replaced this item. She even waited to resend my scarf until I returned to the city after visiting family out west for the holiday to ensure I would receive it, which was thoughtful and decent. Monica was professional, accommodating and communicative. Certain businesses would have done nothing to mitigate the problem I encountered, but Alter didn't. I appreciate their timely response and how my honest nature about what took place was acknowledged, and lastly, the affect of good customer service where resolutions are found to impact, and to satisfy the consumer. I would not hesitate to purchase something again from this boutique. Thank you, Monica :)

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    13 years ago

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    15 years ago

    I like the clothing here. I bought a pair of Cheap Monday shades here. Prices are fair. Pretty good experience overall

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    17 years ago

    These guys have killer taste (especially summer dresses) and they are lovely shop owners!

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    15 years ago

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    Page 2 of 2

    Ask the Community - Alter - Greenpoint

    Review Highlights - Alter - Greenpoint

    I love that they carry a lot cheap monday as their clothes are great and are rather hard to find anywhere else in Brooklyn.

    Mentioned in 6 reviews

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    Better Than Jam's Studio - Rhino Ring, Custom sizing available

    Better Than Jam's Studio

    5.0(6 reviews)
    2.1 miEast Williamsburg, Bushwick
    $$

    My favorite handmade store in New York. I've been a fan of…read morethis place since her first shop in another part of Bushwick many years ago. With her new location, Karin, the owner, now has a studio space that you can rent out by the hour or monthly(!). This is such a great addition to the neighborhood because some apartments are so small that you don't have room to do anything, so being able to rent a space by the hour is so beneficial. She has facilities for screen printing, sewing and basic studio space. On the ground level there is a store made of up artists around New York. They have things for men, women and babies. T shirts, dresses, shirts, you name it. Handmade cards are available as well. Need supplies? Karin has it! You can get almost anything you need from here. If you don't see it, you can ask, as she or her employees will know where it is, or will order it for you. I love this new space so much and can't wait to take many of the classes and workshops that are being offered!! Check out the site!!

    I worked out of Better Than Jam's coworking space for the last six months - and would have happily…read morestayed longer if I wasn't moving because I loved it!!! This place is great, well stocked with equipment, and very reasonably priced for your own private office space, and the spaces themselves are larger than other places I looked before renting. Karin does a really great job running the place, she's always available at a moment's notice and always makes sure that the place is maintained and everyone has all that they need. The other artists in this space are so talented and such a pleasure to be around, so the community aspect of Better Than Jam is also a huge bonus. It's right off the L Train and super accessible, and in a hip part of Bushwick with lots of street art and good little places to grab food. I highly recommend this place, it was a really great part of my experience here in my final months in New York and I have zero complaints or regrets. I know as of this posting they've got some space available if you're looking.

    Photos
    Better Than Jam's Studio - Private Studio Rooms; Smaller Room 1st Floor

    Private Studio Rooms; Smaller Room 1st Floor

    Better Than Jam's Studio - Dyeing with Nature Workshop

    Dyeing with Nature Workshop

    Better Than Jam's Studio - Beginner Shibori Workshop

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    Beginner Shibori Workshop

    Love Only

    Love Only

    4.0(4 reviews)
    0.7 miWilliamsburg - North Side

    I stumbled in here yesterday while running errands, and, oh my goodness, I'm already planning my…read morereturn trip today after work! This is one of THE CUTEST boutiques in the entire city. True to their website description they carry rare vintage finds, independent designers, and unique pieces (think 70s flower print jeans, late 60s blue snakeskin turtleneck dresses, strapless one-piece swimsuits, etc.). Every item of clothing was more beautiful and well-made than the last, and many are also made sustainably. This place is a great option for anyone looking to upgrade their closet to a more capsule type wardrobe or looking to downsize with a focus on quality over quantity. Moreover, many of their clothes have flattering cuts like straight leg or high-waisted to fit a variety of body types. That is so refreshing for a store that offers high-end, beautifully constructed clothes, because gals like me can actually FIT in them and feel incredible. Bravo, Love Only. Thank you for your energy, your selection, and your excellent customer service.

    This store has pretty but insanely overpriced clothing, I showed my friend the price tag of a $120…read morecrocheted tote bag and she was shocked. The employee saw this and corrected me saying that the tote bag was locally sourced and handmade, which I understand and respect. So we continued looking around the store and when another employee came out to the front, both employees proceeded to talk bad about us. They talked about us in a small store where we were the only customers, we could hear their words loud and clear. Whether this was on purpose or not, I felt disrespected by the workers. I've worked retail before and I understand how frustrating it can be when dealing with customers, but I feel like they should have known better and at least waited until we left.

    Photos
    Love Only - Ashley Benson In our Double Cuff Chain Earrings

    Ashley Benson In our Double Cuff Chain Earrings

    Love Only
    Love Only

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    Alter - Greenpoint - menscloth - Updated May 2026

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