Ordered a Sun Mountain Cart bag. Arrived pretty quick to Maui. Very pleased. Will definitely order again. Mahalos read more

worst customer service ever!! DO NOT ORDER ANYTHING FROM THEM!!!!!!. Your order may be lost or delayed and they will do absolutely nothing to help you. I specifically ordered a Northface jacket from them because it should've arrived on 11/14. It did not because post office rerouted the package to the wrong location. I called customer service hoping they would send a replacement before I left on my trip but would do nothing. would never order from them again, even if the item was free.!!!!!!!!!!!!! read more

PLEASE LISTEN TO MYSELF AND THE OTHER 1 STARS. This is not the place to buy ANYTHING online from. It's not just this location, the company as a whole is just fundamentally rotten. GIVE YOUR MONEY TO A BIGGER BUSINESS THAT ACTUALLY CARES ABOUT YOU! They will ship your packages days AFTER the projected ARRIVAL date and take a "that's your problem" stance when you call customer service. Then your packages will get rerouted all over, which is apparently common with AL's (seriously mine was 20 minutes away from my home at one point and is now 1000+ miles away). THE POST OFFICE THEY USE TO SHIP HAS BETTER CUSTOMER SERVICE... HOW IS THAT POSSIBLE PEOPLE?! Please shop anywhere else. It's been over 6 weeks since my order and my package STILL isn't here. Save yourself the migraine. read more

Researched for a pair of Teva slip on shoes and it was marked down 45%. Placed the order and my credit card was accepted, but with in minutes they rejected my order and got a email that said. "Your order was canceled due to security checks in place to protect your account. If you believe this was an error, please contact our team for assistance." I contacted their support team and was told their third party security software flagged me and rejects the order. I was told I could use another email address and credit card and that may fix the problem. I find this issue to be potentially very troubling as my credit record is over 800 and no recent exposures on my credit records. At this point I'll be tracking my credit card to see when and if the credit comes back on the account. With the number of complaints being high with Al's Sporting Goods I'm looking at potential Credit Card fraud. read more

This review is long overdue, but if I could give Al's Sporting Goods five stars for every great experience I've had, they'd have well over 200 by now. I have never had a bad visit. Prices are consistently better than anywhere else, the bike shop offers affordable maintenance and sometimes doesn't even charge for quick fixes, and I've rented skis with zero issues. The staff in the fishing department clearly know what they're doing, and the overall service is excellent. While the bike shop selection isn't the largest, they are always helpful and will steer you in the right direction. My only real complaint is that the VIP or rewards system isn't very clear about how to earn. Still, this is hands-down the greatest sporting goods store I've ever been to. read more

Al's Sporting Goods - Fishing Reel Selection (not everything they have) - Shoe Stores Near Me - Logan, Utah

Value is a must and was found nice selections and got the shoes pretty quick too. They were cheaper than that place that rhymes with Rick's

placed one order. but like nothing happened until I asked them. been told order canceled. waste time.

Love Al's! They have awesome selection and great prices! Staff have always been helpful and friendly!

Over priced and rude staff. Specifically the mean girl cashiers and management. I worked there and can 100% honestly say, it was the worst job I've ever had. The only time it's worth buying literally anything is during the tent sales. Otherwise, don't buy shit. read more

Als is your one-stop shop for lots of things in Cache Valley! Shoes, clothes, water bottles, bags, glasses, all things sports! The prices arent like Amazon or walmart, but the quality is really great! They often have deals, or you can sign up for an account and start saving money! I like to order things online and do in store pickup. They have a good variety of items and I get a lot of things here! read more

I purchased 3 Kohl shirts from Al's online store (on sale from $75 to $60) but when they arrived they were a somewhat different design than the product shown on the site (and That I'd purchased before at a brick and mortar specialty store in Phoenix). I called customer service and they confirmed that the photos were, in fact incorrect, and that this was their mistake. They offered a whopping $10 discount in total for the error and when pressed when to $15, $5 for each shirt. Or gave me the option to return them for full credit. I'd been waiting for nearly 2 weeks for these to arrive all the way from Utah (??). Just wanted to share that I thought this was kind of a lame offer of compensation for not having your SKUs correctly shown on the site. read more

Loved their online ordering and pickup process.. It was very easy to pick up my son's cleats.

I bought an online pair of Icebug Boda BUGrip Boots from Al's. com. The regular price for these boots is $229.95, and Al's sells them for $49.99. Right after I ordered them I had second thoughts thinking that this offer was probably too good to be true. I searched the reviews (I probably should have done this before I purchased the boots) and after reading all the negative reviews I thought I might get scammed. NOT SO. They arrived in 4 days (I just received them today) and are exactly the ones I ordered. Thanks Al's! read more

I bought a silencer and no one could do my atf paperwork. I was told to come back and I have been there a total of 4 times now and no one is there that can do it. they need people that can do them all hours. they seem to be gone after 4:00 ish. makes it hard for the working people to make it in time. read more

Wanted to leave Al's a positive review for balance because the reviews seem like they're all over the place lol. I bought some shoes from them online because they had the best price for what I was looking for. Did some research and was torn because, as mentioned, the reviews seem to be that people had a great experience with Al's or a really bad one. YMMV, but all I can say is mine was great. Had a question about shipping and their customer support got back to me the next business day. Decided to roll the dice and honestly, glad I did. Item shipped to Hawaii really fast (4 days). (Because of the reviews) Checked the shoes, checked my credit card-- everything was good! read more

Online order review: Classic bait and switch. Ordered the item, next day it's "sorry it's out of stock". One week later? I get an email saying their payment system had been compromised. Clown show!!!!! read more

Terrible service. I order from them and 3 weeks later I still had not received my product. They told me all I could do was wait or reach out to the post office directly. I didn't order from the post office! I asked them to reach out as I spent the money with them. They did not respond and have not offered a replacement, refund or any help. Seems like a scam read more

Ordered a Softball Bat, recieved window tint that weighs the same as the baseball bat. They said the package was the correct weight when they sent it. It came from their return department. Tells me they don't check their returned items. Anyways, my daughter can't hit with window tint and the company wont do anything about it. read more

Al's Sporting Goods - Shoe Stores Near Me - Logan, Utah

I've purchased a few items from Al's per year for the past 6 years. I've found the products I've been looking for at the best prices with fast shipping. I recently ordered an item, it shipped, and a few days later the price dropped. I called customer service on a Saturday and got the price difference refunded to my credit card quickly and professionally. I continue be impressed by Al's and look forward to shopping with them again. read more

Al's bike repair is not worth your time. They had us come in (30 min drive) with a bike we had already called them about saying as long as we had the tubes they would fix it for us. We showed up with everything they asked for and they didn't even come out to look at it but instead sent us away saying they don't work on tires like we had (even though we had called ahead to be sure). Terrible service. They also clearly lack expertise as they couldn't answer any of our questions. read more

These guys hit home runs every day. Their daily emails are the most amazing deals you have ever seen. My latest was a rifle carrying case that was superb quality for $19.99! This is an $80 to $100 case anywhere. My only regret is I bought two. I really should have bought four! Al's is phenomenal sporting goods store! read more

Questionable service, false advertising or lliteracy? I ordered a very specific muzzle device (Surefire M14x1 LH flash hider) for 7.62, I mean Jesus, it says "AK47" in the website description. What I recieved was (Surefire M24x1.5 for 5.56)..... not even the same damn ballpark. USMC infantry disabled veteran- but I can read. Al's, qui the shitty service McDonalds gives to society. You're a gunshop. Take some pride, act like it. Or, maybe a few "Reading Rainbow" episodes may elevate your service Semper- ​ read more

My boyfriend and I decided to make a random stop to kill time before tandoori opened for dinner. We were shopping and he found a bucked up energy shot and was excited to try a new product from them. He grabbed it and we went to look at guns. We have been looking at getting me a gun for awhile since I just turned 21 and want to get my concealed. He was having fun explaining gun things to me and I was just happy to be there and listen to what he had to say :). I guess in picking up and looking at guns, he put the energy shot in the pocket of his hoodie so he could have both hands available. A while later we go to leave, and the alarm goes off. He instantly realized he had the energy shot (it was literally less than $2) and went up to the register to pay for it. COMPLETE honest mistake. He has never stolen anything in his life, and is seriously the most honest person alive. The cashier makes a joke and he laughs and said "it's only $2 I really don't need to steal it." He gives his rewards #, we pay, and leave. We get a call during dinner but he doesn't answer (because we are at dinner). He got a voicemail from "Josh" the general manager. Josh said my bf needs to call him back ASAP regarding an "incident" we had a Al's. We call him back ASAP, only to get scolded and threatened over the phone. Threatened to call the cops, and all this crap. My bf is promptly apologizing and still getting yelled at. Josh says, "I am trying to think of ANY reason NOT to call the cops right now." I was SHOCKED. My bf and I have both worked in retail for YEARS and I have never spoken to a customer that way. Josh went out of his way to call us, just to threaten and yell at us for an HONEST mistake. It was a $2 item, and he DID PAY FOR IT. If I called the police on every customer that made an honest mistake, AND PAID FOR THE ITEM, I would be making 100 calls a week. This guy is a total jerk, definition of a Karen. Al's, train your people to handle these situations better. Seriously crazy, we are grown up adults being yelled at like children. Josh, Do better. read more

BUYER BEWARE!!! I would give 0-stars if possible. Bought some team t-shirts for our little league as "genuine merchandise" and received clearly counterfeit goods that were badly screen printed and not even close to the quality MLB/Majestic represents. When I called and mentioned that the shirts were clearly fake, I was given the runaround and told that they are a licensed Majestic provider, yada yada yada, and that it must have been something wrong with their vendor, etc. I tried to give my business to what I thought was an upstanding, legitimate, online business with brick-and-mortar locations, rather than buying thru Amazon which is known for counterfeit items, but turns out this business was just as willing to provide fake merchandise as all those other terrible sellers. I should have taken a look at the reviews over on Reseller Ratings (https://www.resellerratings.com/store/Al_s_Sporting_Goods) to know that this place is not worth supporting. If you're buying online, buy somewhere else. In-person may be different, but somehow I doubt it. As you can see from the photos, they are not even good fakes. The tags do not resemble Authentic MLB tags (with holograms, registered TM listed, tags in correct place, etc.). There is a good website called the Coalition to Advance the Protection of Sports Logos (CAPS) which will show you easy ways to detect counterfeit merchandise, and as you will see if you visit, the shirts I was sent don't even include the "good" fake items, like incorrect holograms or printed tags that most of the better counterfeit items have. These are simply low-cost, knock-offs, that I'd be willing to bet were printed at the store (and poorly, thereby justifying the website cost discount). I have include a photo showing As for the quality, you can see that they are not even screen printed correctly, the logo is clearly skewed and not even close to straight. What a terrible, terrible, experience. This business should be ashamed. read more

Al's Sporting Goods - Shoe Stores Near Me - Logan, Utah

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I have had several interactions recently. Everyone has been awesome, starting with those who work at Al's. Friendly and helpful. Easy to order and pick up; good choices. read more

The worst customer service ever. They don't care about the customer and the quality of their products. Staff are rude and arrogant. Selection of clothing is terrible. Don't waste your time even stopping because you can't find a parking spot especially on tent sale days. Terrible place. Stay away. read more

This used to be a great place for all sporting goods. Lately it has become a politically correct tribute to woke culture. Sure they have a great selection of hunting gear and firearms. They also used to carry a great deal of ammunition for hunters and recreational shooters but they now refuse to show a single firearm or box of ammo on their website. Guess they're afraid to traumatize folks online with a picture of a shotgun. Can't let snowflakes see a box of .22 shells. They have no problem taking your money and selling you a gun, they just don't want the online world to know they're commiting such reprehensible acts of commerce. Why are they so ashamed of their goods they won't list them on their website? I first walked into Al's on Center St. 48 yrs. ago and was amazed at the variety and quality they offered at fair prices. Moreover the level of service was exceptional, you were greeted as an old friend and felt like you were getting great value. Sadly that level of service has vanished in recent years. They still carry a huge variety of goods, but finding a person willing to answer a question is difficult, the prices in general are higher than other area stores and service is next to nil. I bet that Al Larsen is looking down from his eternal reward with sadness and disappointment that his life's work has evolved the way it has. I know it saddens me to see a historic part of Cache Valley transformed like this. read more

Ordered Ugg boots from them, very popular style that's out of stock everywhere. Shipped out very quick and product was good quality.

I purchased a pair of shoes for $40 online but returned them as the size was off. I'm now out $18 just for shipping, and it cost more on the return. Crappy business policy. read more

I purchased a pair of shoes online. Upon receiving a he shoes they were clearly worn and not new. I took photos and sent them to Al's. After their review Al's determined that the shoes were "in like new" condition. I would send them back but they are going to charge me $10 to return shoes that were obviously worn. I am very disappointed that they would sell used shoes as new shoes and then not even take them back on their own shipping cost. Buyer beware :( read more

UPDATE Al's contacted me with an apology and a prepaid mailing label which allowed me to return the socks for a refund. They say it was a mistake and that they don't carry the socks pictured on their website. =========================================== I purchased Adidas Alphaskin "high-quarter" (ankle-length) socks. Al's sent me crew socks as long as my arm! When I emailed asking to exchange for the correct product, I was asked to send in pictures of what I received. I did so. Al's reply was, "Thanks for getting back to us with those pictures. From what I can see, here on my end, the socks that we sent you match the socks on your order." Seriously? The socks sent to me do *not* match my order at all. I double checked both my original order as well as the packing slip. Al's sent me an obviously different product and refuses to exchange or to refund my money. Meanwhile, they continue to sell the sock I ordered on their website. Caveat emptor! read more

Al's Sporting Goods - Not the "high-quarter" socks listed on my packing slip. - Shoe Stores Near Me - Logan, Utah

I love this place!!!! The bike repair shop is what I'm not pleased with. They are shady please don't get had like I did. I called last Saturday and talked with a repair TM about bleeding some brakes. He was kind and walked me through the process still was not working he scheduled a service appointment.( he was great). Then I come in on Monday for appointment they said they were Un sure on how to bleed my brakes. Then proceed to tell me my back brakes are bad so I said yes please replace them thanks. I waited and waited did not get my bike until 9:11pm after closing. Found out they added front brakes to the bill with out asked before replacing. I'm not going to name names but just be careful with that TM that works on the bikes. Will be speaking with manger Zach about this matter. read more

I purchased a baseball bat from Al's.com First time using it, it cracked in half at the handle right on a knot in the defective wood. I contacted them. They declined to replace or refund and referred me to Louisville Slugger to attempt a warranty replacement on my own. But they sure kept my payment in full - no problem. This was a $100 dollar bat. They then had the audacity to solicit me to buy more things from them. Selling a defective product and simply saying tough luck is no way to do business. I would never do business with this company again. Buyer beware! read more

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I am a long time customer (like, decades) but choosing to write a review today based off of an exceptional experience we had at the Logan store. The bike shop guys were so very helpful in finding the last bike rack for us, checking it before selling it to us as they noticed that the box had some damage and they did it all with smiles and exceptional service. Thank you Logan team! read more

I ordered a golf bag from Al's website. I was hesitant to purchase from them at first because there was no picture for the product I ordered. Nonetheless I learned that they were a Utah business and took a chance. The product came on time and was a great deal! read more

I purchased two road trip rockers today, my credit card was ran three times for the same amount. I called the store to have it rectified and was told they could not do it that I needed to call customer service. I called a separate number for customer service and was told that an agent was not available to call back during business hours Monday through Friday from 9 to 9 and then disconnected I have called six times with no response it is within the 9 to 9 timeframe. On a separate occasion when I was looking for ammunition I called three different times and was told ammunition was available when I went into the store they said sorry we haven't had that ammunition for months. I am very very displeased with Al's! read more

The Logan Al's is the best place to go for good deals and quality customer service. I went here after some pretty rude treatment at the Orem Al's and I'm so glad they could restore my faith in the brand. If you have the choice absolutely make the drive to Logan. It's worth it! read more

I had a fantastic experience purchasing skis online with Al's! When I ran into any issues, they had exceptional customer service. The team was definitely worried about making it a positive and memorable purchase experience and I would highly recommend them. read more

Al's has always got my needs covered. I was impressed how efficient the in store pickup, fast and simple.

Al's has a great selection of outdoor sportswear and equipment. They have high-end and regular brand products with great prices. Their sales are much cheaper than what you can find on the internet. Also, their online and store delivery options are intuitive with helpful staff. I love Al's Sporting Goods. read more