Signed up with ADT after being told my package included three cameras and a keypad. When the…read moreinstaller arrived, I was told cameras were not included and would cost extra. I declined because that was not what I was sold. Since then, I've made numerous calls asking ADT to review the original sales call and honor what was promised. I was told this would be reviewed, but no follow up ever happened. I've continued to be billed for services I never received, including video monitoring. My home was broken into twice and ADT has yet to honor any of their obligations to me as a paying customer. ADT continued to take my payments and even increased my bill, while failing to resolve the issue. Extremely disappointing and unacceptable experience. I would caution anyone considering ADT to get everything in writing.

If I could give it less than one star I would. If you want an alarm that keeps breaking getting…read morecharged for things that don't work and having a base that keeps disconnecting and reconnecting for no reason this is the company for you!!! if you want to pay for substandard equipment this is the company for you!I wish those suits up at the top would spend a little bit less money on themselves and a little more money on the equipment they pawn off on us unsuspecting customers.

We've used Intelliguard Security for both our businesses and our home, and they've been great to…read morework with every time. The whole team is professional, honest, and easy to deal with. Sargon was awesome with suggestions and helped point out a few weak spots we hadn't noticed. His quotes were clear and accurate, which we really appreciated. Lilly was fantastic with follow-ups and project management, super responsive and kept everything moving smoothly. Big shoutout to Joe and Matt, who were the real stars of the show. Both were extremely professional, knew exactly what they were doing, and clearly take pride in their work. The end result was clean, well done, and exactly what we were hoping for. Highly recommend Intelliguard Security if you're looking for a team you can trust for both business and residential work.

Excellent Company used for new security camera system 30 count…read more Definitely, use them again. Joe Eagles is an amazing teammate of Sarge and very professional to my email requests after system has been up and running for for over a year. Great on support after sell you the system. I would hire them again! Billy Lopez General Wood Products gogwwp.com

Ya these guys were AWFUL. Only time i've ever been blatantly scammed in my life. OWNER caame to my…read moredoor Jose Magaña, lied about the terms biggest being 3 day free cancelation. I ask to cancel on day 2 and the office says sorry they don't do 3 day cancellations. I dont get an install scheduled in the first place so have no cameras at all installed but they billed me for the full price for almost a year while I fought them. ADT said sorry they can't do anything cause it's the dealer and the dealer said sorry take it up with ADT. Left multiple BBB reviews with ADT directly before they finally intervened and refunded me only 3 months of the almost year I paid for a system that was never installed.

Like alot of Stockton neighborhoods mine has become undesirable. I looked at several alarm…read morecompaines, all promising montly specials, gift cards and other attractive rates. When I saw Direct Protection there was none of the carrot dangling incentives. Got my interest. Called and talked to Rick, owner operated, family run and LOCAL. We met just a couple days later and this company hands down was going to be my provider. Rick was on time, respectful and most important knew his equipment and what i needed to protect my home! In a couple days my new system was in place. Rick even came out and changed door locks as they werent the safest. I would without hesitation recommend Rick's direct protection company. Rates competitive, no phoney gimmicks, and customer service OFF THE CHARTS!! Thanks Rick I sleep much better now! Diane G

Very professional and efficient. Went above and beyond to fit the needs of my project. Would highly…read morerecommend!

From the owner: JG Upgrades proudly serving the Salida area with premium TV mounting and Handyman Services.read more

I was a customer with this company until switching providers in March 2025. I followed every…read morerequired step to properly cancel my services: I paid off my equipment, canceled through their third-party account lender, and my new provider even submitted a cancellation letter on my behalf. After completing all of this, I reasonably believed my account was closed. That assumption changed when I was contacted about an unpaid balance after fraud was discovered on my card. When I called to investigate, I was informed that this company had continued charging me for monitoring services the entire time--even though the equipment they were supposedly monitoring had been offline since cancellation. At no point did they contact me to question this. The first representative I spoke with, Leah or Aliyah, was helpful and confirmed that my service had been canceled and that I should be receiving a refund of over $250 . However, after being transferred to the billing department, the experience deteriorated significantly. The billing representative was rude, repeatedly cut me off, and ignored what I was saying. I have now been on hold for over an hour and forty minute waiting for this issue to be resolved. If this matter is not resolved promptly, I will be filing a complaint with the Better Business Bureau, as well as contacting a lawyer.

signing with vivint was a necessity for use at the time and they were great! Another service came…read morein with cheaper prices and better service. well after paying off the equipment and calling in and canceling they continued to charge me over 500 dollars for service i wasn't receiving! hell they didnt even call me to say hey were not detecting any equipment!!!!!!! but they still are charging me . each time i call someone says yeah we can help and transfer me to someone else that i have to explain again and they still want the money! i will never recomend vivint again! customer service sucks!!!!!!

This alarm company is great! Always so helpful and polite when you call. It's like that old time…read morefeel where you get somebody on the phone, they are actually nice and really appreciate your business too. Highly recommend! I've been with them for over 25 years.

The Company recently changed ownership and they still keep the the GREAT service alive. I had an…read moreemergency and their staff responded and came to resolve the issue the same day.

I cannot highly enough recommend Jeff and Matrix Security Systems! I contacted Jeff initially to…read morehelp us troubleshoot a problem with an existing closed circuit security camera system. All of the other security companies I reached out to would not troubleshoot or work on the system because they had not installed it. Thankfully Matrix Security was willing to help me and they were able to fix the issue and have continued to support that system even though they did not install it. Additionally we have contracted with Matrix Security to install new security cameras, they have pulled installed both in a new construction setting and in an existing structure and have done highly professional and top quality work! Jeff is very trustworthy, extremely professional and just a really great person to work with. Do yourself a favor and give Matrix Security Systems a call!

If you are looking for a company that you can trust this is the one. Jeff came out and was very…read moreknowledgable,friendly and listened and answered all my questions. They did a very good job on my system. Attention to detail and customer service was outstanding.

After using this company for my camera install, one of my cameras was water damaged. After I…read morereached out and got a hold of "Travis" he promptly did his best to make it right. Very satisfied with his dedication to marking his customers happy. If he says he warranting his work he is gonna take care of you. I will definitely be using him again.

From the first point of contact to when the job was completed, CVA has been extremely professional…read moreand clear on what they would be doing. If you are shopping for values and want things done right, get these guys on your schedule. They can be busy but they will make it work for you as soon as they can and it is well worth it at the end. We picked a great security camera system from Costco and they installed it for us as requested. After the installation, CVA took the time to show us how to use the system as well. That is great customer service. Thanks Travis and Anthony for the great work. 10 stars if we could give CVA that. One less thing to worry now... - John

We were with Arvin's home security systems for 13 years. The only reason we canceled was because we…read morewere moving out of state. I wish I could take them with us.!! I would definitely recommend this business to anyone who is looking for home security or any services they offer!! Local business is BEST!! :)

I Love our AHS, I dont know why I had not done a review yet,..We had a terrible storm in Tri…read morevalley and we came home and my AHS still worked..it was only thing working for 2 days...so dark and proved to be a great choice! Very modern System love that I can monitor our home, and get instant notification when some one is at door ( We dont have a peek hole on front door) AHS staff are super prompt and courteous. If I have any issue or questions Jim is always quick and even comes out himself! I highly recommend AHS!

Poor communication. Out of town people trying to skim and…read morerepresent themselves as local.

Mr Abdul was extremely nice and respectful. Value was affordable. The service was excellent. I will…read moredefinitely recommend and use his services again.