I found my Indio mechanic! My boyfriend moved some furniture out to the desert for me in his vintage Ford F150. The truck started leaking transmission fluid when he arrived. We took his vehicle to Mark at Al's automotive and I can't tell you how impressed I was with the service we received. The estimate process, repair work, and efficiency of work were amazing. I like knowing that I've got a good guy to take care of my car when I'm in the desert. Won't go anywhere else. read more

The service to my car was excellent. Their price was very reasonable! I highly recommend them to anyone looking for a solid and honest mechanic. Mark is very professional and keeps his word. He explains everything very thoroughly. read more

Ac in our car went out and the moment I called they took care of us right away. They ran a diagnostic and gave us back the information and plan in full detail. Would definitely recommend and bring any of our cars to them. read more

Amazing assistance and attention to detail. I was passing through on my way back from Parker Az to Long Beach when my oil light went on. Not only did they help me out as soon as they opened shop but they did a courtesy check of all my fluid, lights and tires. They made me feel safe for the rest of my journey. Cant thank them enough. read more

I made an appointment for the very next day because I was heading out of town and they had already previously worked on this car that I bought from some friends and knew that they knew the car very well and as soon as I said their names they were like oh yeah, we know them so they're very Customer oriented and remember people did great job got me all set to go on my little trip. Just wanted to make the car drive worthy for a long period and that's what they did for me and they were very kind and I couldn't be happier. read more

Came to get my brakes done and they were very friendly and fast service! Will be back again!

This is a small family business. Seems like people have been going to them for years. Ii just needed an oil change and checkup. I didn't have to wait long and I was very pleased with their service read more

What a life saver...we were on our way to havasu for the weekend and the radiator blew out. This place is great. They are nice, clean, helped us when every shop in the valley said NO becaue they were closing 4pm & have to come back tomorrow. Good luck getting a hotel during stagecoach. Three adults, three dogs and towing a big boat. AL said no problem I will help you...I have what you need and if not I will get it for you tonight. And I will install it for you by 7:30....it's before 7 and he is testing now... we will be back on the road any minute. He had our radiator replaced and ready for us before heading out over the pass. They even topped all the fluids off and did everything with a smile. No price gouging either. Fair price. Car angels on earth. Thank you AL & Mark!!!! read more

Al's Automotive - Mark and Al having fun laughing at me - Auto Repair Near Me - Indio, California

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Went in to get my car fixed and was met by perverts! Snickering and gazing upon me when I walked in! Absolutely disgusting! Left in disgust and won't be back! read more

I've been going to Al's Auto for three years now. Back when I had my scion and now switched to an SUV. Mark is awesome always keep me updates on my cars. They're fast and trustworthy. read more

My son took his car here and asked for a diagnostic type request. They could not get the car to turn over. "Mark" called and rudely told my son come pick your car up we couldn't get and or do anything becuz your engine seized up, he basically told him to pick up today and let him know if he couldn't pick it up ASAP (((( AND!!! ))) still charged him the $125.00!! They couldn't even perform the diagnostic! He didn't offer half price, he didn't offer any other options ect just "come get your car today!" This is a 18 yr old kid who bought this car off of offer up, he informed Al's shop of this & as a older man (Mark) couldn't you have been alittle better about educating him about this car and or giving him some options. Looking out for a kid? Instead of being bluntly rude to come get his car?!??? read more

The team at Al's Automotive was straightforward, efficient and professional. My car needed servicing along with some minor repairs, and they did what was needed without pushing for extra work. Their prices were very reasonable and I would absolutely return to them the next time my car needs servicing! read more

I am from San Diego but attending a retreat in Indian Wells. On the way to Indian Wells, my car's air conditioning stopped blowing out cold air. We made it to Indian Wells and during a free afternoon, I called the hotel's concierge for recommendations on a local auto repair shop. After placing me on a brief hold, the concierge recommended AI's. I called the shop and spoke to Mark, who asked me a series of questions, then scheduled an appointment for me to come in the same day and provided an estimate for the inspection. When I arrived I spoke with Mark again and he confirmed the estimate price and what it would include. Mark determined from the inspection that my car needed a new air filter and more Freon. I was there by 1 pm and out before 2 pm - all at a reasonable price and with great customer service! If I'm ever back in the area and need some auto repairs, I would definitely come back. read more

Always there for mine and my families automotive needs . Always Goes above and beyond for me anytime I call him with any problems he always says bring it down and he will take care of it! And he does! I appreciate there level of professionalism and courtesy Mark is a diamond!!!!! read more

If you don't take your car here to be repaired, then I feel bad for you son...because I got 99 problems, but Al's Automotive ain't one. My only suggestion is... more donuts... read more

I can't say enough good things about this shop. I talked with Mark and Jeremy over the phone they were incredibly helpful and took their time to explain everything to me as I am not someone that is very automotive savvy. The prices were very fair, and the service was done in a timely manner, they called and let me know when it was going to be done and everything was as they said. They gave my truck an entire look over let me know what needed to be done right then (I went in because of a leaking radiator on my truck) and they also gave me a list of items that they said would need to be addressed in the future as my truck is a 2003 it was nice to have an idea of the next few things that should be addressed in order to keep it running great. They even gave me an itemized copy at the shop (also emailed me the list which is great as I tend to misplace papers) of what they did then and the prices for everything on top of that they then included the list of future needs along with all the prices. Great shop, Great service, fair prices, informative staff and also extremely friendly! Would definitely recommend to anyone in need of car service. Thank you again for the easy, fast and convenient service!!! Kyle Y. read more

Well I took my Car in to have the AC checked . Waited for a few hours . The owner came and told me my Car was ready . I drove off and noticed the AC was still blowing hot air . Drove back just to be told that he was sorry but the guy he had work on my car didn't know what he was doing , so he added Freon and didn't check the ac Compressor . I had paid $238 and he said since it was their mistake he'd give me back $35 . After talking to him he said okay , I guess I won't charge you for labor and Freon . MF had a guy who didn't know what he was doing work on my car and even worse didn't even check to see if the car ac was working before giving me my car . I highly recommend not using this place . What kind of business runs like that . read more

Mark is always accommodating and goes the extra mile. I can't think of a place for better service and reasonable prices.

Great work. Replaced a battery cable harness in my Ford Ranger. Very reasonable on price. Man of his word for sure! Will definitely come back if I need more work done. read more

Mark and his technicians at Al's Automotive were very helpful and 5 star. The precautions taken during these COVID19 times maybe me feel safe and there work was on time, clean and I felt taken care of. Thanks again Mark read more

Best service I had! Had a lot of things done to my car. I was called throughout the day with updates about my car. I left it at the shop the entire day. Felt very welcomed. read more

When it comes to customer service and Quality of work this is the place. Mark the owner it Truly honesty and one of the Best Mechanic and goes way beyond expedited. You won't be disappointed on any repairs done here. Why go to the Dealership and get Ripped off see Mark and you won't be disappointed. 5 Star Auto Repair read more

Great Find! We have a Lexus RX350 way past the 36K mike check-up. I went 3 years to the dealer in Cat City but the last time I was there, it was a new owner & I felt unnecessary work was done and it cost way too much. So I was searching on Yelp and found this smaller operation in Indio (because it is closer to work.) I called and spoke with Mark when he promptly returned a message. He said he used to work at the Lexus dealer in Cat City and my car should have no issues at the 36K mark. He said bringing it in next day. My husband took it in and for a reasonable price we did our maintenance. He was timely and explained well. He said there was one spot with a small leak - keep an eye on it to see if we need to do something about it. Funny thing is it turned out he had helped my husband get his A/C fixed on our VW Westfalia a few weeks ago when the nearby VW mechanic needed this work to be done for us. Small world. I think we found our Lexus mechanic - right near our VW mechanic. Thanks! read more

Money well spent. I had an alternator issue that turned into an emergency in which I got stuck trying to get to Mark's shop and boy did they come to my rescue. My car stalled and they came and pushed my car out of the street and to the shop. This place is GOLD! I not only had my car fixed in a short period of time, but it came back to me with extras :). I had some physical issues going on with my car and they fixed them all for me, no cost. I can't thank them enough. I highly recommend this shop, you will not be disappointed. You know Mark cares about what he does because he will explain and educate you instead of just telling you what needs to be repaired. Everyone was kind, friendly and very helpful. You will be doing yourself the biggest favor! read more

Had a few issues with a Ford Taurus I had recently purchased. Mark told me what could wait and what needed repair. I really appreciate the professionalism. read more

I went to Al's Automotive to request a second opinion diagnosis of a noise that a Toyota dealer service department said was likely caused by a transmission problem with a repair quote of between $4,000-$5000. Mark Ortiz found the problem to be a loose hose fitting. He fixed the problem in a few minutes and I was on my way. I really appreciated Mark's quick efficient and accurate analysis of the problem. read more

Great Find! We have a Lexus RX350 way past the 36K mike check-up. I went 3 years to the dealer in Cat City but the last time I was there, it was a new owner & I felt unnecessary work was done and it cost way too much. So I was searching on Yelp and found this smaller operation in Indio (because it is closer to work.) I called and spoke with Mark when he promptly returned a message. He said he used to work at the Lexus dealer in Cat City and my car should have no issues at the 36K mark. He said bringing it in next day. My husband took it in and for a reasonable price we did our maintenance. He was timely and explained well. He said there was one spot with a small leak - keep an eye on it to see if we need to do something about it. Funny thing is it turned out he had helped my husband get his A/C fixed on our VW Westfalia a few weeks ago when the nearby VW mechanic needed this work to be done for us. Small world. I think we found our Lexus mechanic - right near our VW mechanic. read more

Just went to check and change my brake pads. Mark helped me with this time and it was faster than I thought! I will definitely recommend to other people about this place! Thank you:) read more

I was looking for Someone close by my house and happen to he down my street. I spoke with Mark who acknowledged me even though he was busy on a car. I needed to get my rear brakes done since I was unable to do it myself. Also needed a oil change. He quoted me a fair rate and broke down the cost and procedure of the labor that needed to be done. I left my car and within an hour mark calls and say I needed to replace my filter in my engine, I haven't done so since I bought that car and so I thought it was a great idea that I did that. He explained it was part of the complimentary inspection and I was very pleased that he took the time to check the Vehicle out not just perform the work that was needed. The job took about and hour and a half which I would say was fast considering everything mark was had t do. I would definitely recommend anyone here and would come back myself for future car services! read more