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Alpine Trail Ridge Inn

3.8 (56 reviews)
ModerateHotels
Open 9:00 am - 6:00 pm

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Bedroom window covered with a towel. It was not covered at all when I checked in.
Andrew A.

I I really wanted to like this place. It seems family owned and operated and it seems like renovations are ongoing but I feel like I was ripped off at the end of the day. The unit I had, 151 wasn't ready for use in my opinion but they are happy to charge $200 a night for it. One of the two bedrooms had zero window covering on it. I would have been on full display while undressed and sleeping. Same issue in the kitchen, no window covering and another large window only has a sheer covering so people can see in. This same window seems to have been two windows and they framed one in to put in an AC unit but left the window covering rail in place that looks trashy (in the photos). It's a very tight squeeze in one bedroom to get into the bathroom where they added another window wall unit, plan to walk sideways. This bathroom smells like mold and the toilet rocks back and forth when you move. There were extra towels under the sink but I could not touch them as they smell moldy. It's bad under the sink. There is no heat in this bathroom so you have to leave the door open to let warm air seep in so then you smell the mold laying in bed but it's either that or go into a freezing bathroom. The bars of soap are horrible. About the size of a 50 cent coin and are horrible. The towels have issue with fraying and holes. The sofa arms are worn and uncomfortable. The kitchen is great and included everything needed to make meals. It's a cute property and I feel bad leaving a negative review but for $200 a night it should be MUCH better.

I have no idea why this pic is upside down but its easier for you to flip your head than me trying to figure out how to fix it.
Katy Q.

Surprisingly very nice for a 2-star. Got comfy clean rooms, with a woodsey homey feel. Got a fire pit and hot tub out back, that our group used exclusively. Got plenty of parking and was easy checkin/out process. This was a perfect place to stay for a quick overnighter before heading early into rocky national park. #PINAPARTY2019

Balcony view

What an adorable little motel! The rooms have recently been renovated and modernized. You can certainly tell the owners are enthusiastic and proud of their business. Great attention to detail and communication. We stayed in a room with 2 Queen-sized beds and a balcony with stunning views of the mountains. We were even able to see 4th of July fireworks over Estes Park Lake! The room was equipped with a fridge, microwave, cable TV, heater, window a/c, coffee maker, alarm clock, and a hair dryer. There is a heated swimming pool (with ADA lift chair), hot tub, and free shuttle service into town (10 minute ride with other stops along the way). I'd certainly recommend it to family and friends. What a wonderful find!

Balcony view
Rebecca F.

I was immediately impressed by this hotel before even coming because I accidentally forgot to use a promo code I had before paying; I emailed them right away and they kindly refunded the difference. That's excellent customer service because definitely not all places would do that!! Then we get here and despite all the research I had done to plan our trip and pick a place to stay, I simply did not realize how close this hotel is to RMNP entrance (geography is not my strong suite lol). Honesty that was so convenient and a great perk! I didn't get any pics of the room itself but we booked the queen balcony and it was so worth it! We checked into a beautiful clean and cute room. Quaint and on the smaller side but perfect for my husband and I. The balcony view is .... Amazing! I felt so lucky to sit out there and enjoy seeing the mountains just RIGHT there! We didn't have time to enjoy the amenities much but even in June the weather was perfect to have enjoyed the fire pit and/or heated pool. The shower pressure was perfect (honestly this is a big thing when it comes to hotels, can be make or break for some people- ha!). The staff seems very welcoming and committed to making sure you have a great stay. The only downside I have with this place is that we didn't get to stay longer to enjoy it more but that's on me :)!! I would certainly come back and recommend it to everyone I can!!!

After acknowledging the heater was broken in person and through text- she has the audacity to lie in this response.
Jessica C.

where to begin? My boyfriend and I are simple travelers. I booked the Inn after reading reviews and seeing that what they had to offer suited our needs perfectly. I was pleased until- We had an unfortunate issue with our heater being broken upon arrival. We arrived Thursday evening, I put the heater on and to "low" before falling asleep. We woke up Friday, freezing and my boyfriend sniffling. I thought it was due to the heat being on its lowest setting, so we headed out 7 AM to begin our day at RMNP. When we arrived that evening, the room was still cold. We wanted to nap before dinner, so I cranked the heat to it's highest setting and we fell asleep. We woke up and the room was even colder. The heater was cold to the touch and silent- it was indeed broken. I called the Emergency Number before we left for dinner at 8:20 and it stated we would get a PHONE CALL within 15 minutes, I left a voicemail explaining the situation. I was weary to head too far for dinner given the situation, so we dined next door. I left my ringer on loud and kept checking my phone - nothing. We were worried about needing to find a different place to stay for the night as it was 30 degrees outside. My boyfriend planned to see the Stanley Hotel that night, but felt we should go back to the room. I said screw it, we should go and not let circumstances ruin our last evening. We arrived back three hours later, to a space heater in the room on its highest setting at 80 degrees- fire hazard much? I thought it was weird they had acknowledged the issue without actually speaking to us or letting us know of their solution. Everything was ice cold to the touch- sheets, our clothes, everything. We layered up and tried to fall asleep. Needless to say the heater took hours to work. When we woke up the room was an adequate temperature, however it was nowhere near to what we would consider comfortable. At this point my boyfriend is sick. Saturday morning he thought I should talk to the front desk about our stay and see if they could offer some sort of compensation. Jessika was completely argumentative & Instead of acknowledging what happened and apologizing, I was met with hostility. She said they had received a flood of emergency calls the prior evening and she had called everyone and left voicemails. A true blatant LIE. I never received a call, and I would have known as I was constantly checking all evening. She then changes her tune after hearing that and said she texted me. I wrongly told her I had never gotten her texts, however I later realized that her messages were sent to an unknown senders tab on my iPhone that I didn't know existed. Her texts (below) were sent at 9:46 and one at 10:19 stating that her husband put a space heater in the room and they would fix the heater tomorrow after we left, acknowledging the heater in the room was broken. I'm not sure how that would have helped US, but I would rather have had it fixed that evening, especially since we called at 8:20 and were out of the room for 3 hours. I would have appreciated a phone call as we were supposed to get... or even a heads up that I should be looking for a text and maybe we could have figured out the tab sooner? I then move on saying, the room was extremely cold that night and she counters saying the heater should have worked as it has worked in her office in the past. I told her as much as I appreciated their quick solution, it unfortunately did not work for the majority of the evening. Her response -"I'm sorry you didn't think that it worked for you." ... uhm.. thank you? No true sign of sympathy for our situation. I understand things happen and you might have been bombarded with calls, but that shouldn't be put on your customers or the quality of their stay. If it is, as it was for us, something should be done to make the situation right. We're not out trying to scheme money, but we truly had something significantly defected with the room. Despite freezing our butts off the entire time, we were ok with the rest- up until my encounter with Jessika. She ends by angrily saying she will have to call the owner about the situation and I ask what time can I expect a call. She said "well we close at 6 so before then." Nice and vague, awesome. I then ask what the owners name was just in case I wanted to call back and speak with them, she says she's not going to give me that information. Extremely weird and rude? I go on yelp and guess what! There's the business owner commenting on reviews with his name for all the internet to see. Well shocker, we never received a call from her. I tried calling and emailing and finally received this sarcastic, unprofessional message attached. I'm truly astounded that a business would operate/lie this way. They take no accountability for their shortcomings, no moral fiber. I figured our experience should weigh in when choosing a place to stay in Estes. If you care about being treated with respect by honest people, look elsewhere.

couldn't get over how nice this bathroom was
Karen B.

we were on a road trip to Colorado for our son's wedding and this was our final stop in Estes and prob my most favorite hotel on our trip! I was surprised by how roomy this room was!! we checked in late but the owner called us to make sure we were still coming and left our key for us so there was no issue, the room was so gorgeous and again sooo roomy - we had a balcony with a view of the mountains ... the bathroom was even gorgeous (had to take a pic lol) we stayed with family and they were next door so we were talking to each other from our balcony the next morning... I can't say enough about this motel - so comfy and clean would most definitely recommend and stay here again! I took several pics!

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Page 1 of 2

Ask the Community - Alpine Trail Ridge Inn

Review Highlights - Alpine Trail Ridge Inn

We normally opt to stay at Airbnb's but didn't have much luck finding a decent one around Rocky Mountain National Park.

Mentioned in 4 reviews

Read more highlights

You might also consider

The Stanley Hotel - Upstairs bedroom

The Stanley Hotel

(1.3k reviews)

$$$

We just came back from a girls trip to Colorado. We went to enjoy Bigfoot Days in Estes Park. My…read moremom & aunt thought it would be fun to have a spooky experience. The hotel is rich in history. Everywhere you look there is charm. We stayed in the "Cowboy Attic Suite". My mom immediately had an "experience". I heard a grandfather clock chime throughout our stay. I never saw one and forgot to ask where it was located. I love old clocks. My aunt had her own experience that woke her from her sleep. Everyone we encountered was nice and we appreciated the cander as we asked for their stories/experiences there. The bad....for what we paid, it was not worth it. The floor feels dirty. It is as though they have not thought to clean the carpets in quite some time. Under the bed is a nice layer of dust. The whole hotel could use a moist cloth and a good wipe down. The dust in the display cases throughout the hotel is obvious and off putting. We met Hannibal. Wish we would have booked the seance, but alas, we ran out of time. He was a hoot to talk to.

Usually, we love staying at the The Stanley Hotel. The staff is always delightful and brings a…read moresmile to your face. Unfortunately, our Mother's Day weekend stay (May 9-11) was a miss. The entire outside of the hotel is torn up and under construction. There are very few parking spots available, and they are not reserved for hotel guests. We had to park at the Aspire Hotel and walk all of our luggage and belongings up to check in. We stayed in Room 215, which becomes extremely hot in warm weather because the sun sets directly on that side of the hotel (see photos provided). Since the hotel was built in 1909, there is no A/C. When we spoke with the front desk, we were told that once the sun set and temperatures dropped, opening the windows should cool the room down. Unfortunately, the room only cooled from 82 degrees to 79 degrees, and we could not sleep comfortably. Sunday morning, we requested a fan, and a box fan was delivered. Sunday night, the room finally cooled to 74 degrees -- but not until around 5 a.m. Paying $400 per night to be that uncomfortable was very disappointing. We recommend not staying at the hotel until construction is complete. If visiting during warmer months, make sure your room faces the front side of the hotel to avoid the intense afternoon and evening heat The bright spot of the stay was the staff at the restaurants and coffee shop, who were wonderful as always.

The Inn On Fall River - Comfy bed in the Mountain Lodge King room

The Inn On Fall River

(51 reviews)

$$

Absolutely recommend My partner made a reservation there…read morefor us for a surprise birthday trip, and I was very surprised. Close to downtown, beautiful nature sounds, easy to find, lovely room with a view to the river. We didn't really get any customer service experience since they give you a code for your door instead of a key card. Can't comment too much on that. The room was great, it had cups for water and coffee, plates, cutlery, a cutting board, and toaster, a fridge and well equipped for a short stay where you can bring your own snacks/food. Had a lovely time there.

I have mixed feelings about my stay at the Inn on Fall River. On the positive side, I thought the…read morelocation was lovely; being right along the creek is very peaceful, and I really enjoyed having an outdoor patio attached to my room. It's a beautiful setting, but several issues impacted my experience. First, I felt the advertising was a bit misleading. I saw a pool listed on Orbitz, but I discovered there isn't a pool anywhere on the property. Instead, there are two above-ground hot tubs. I went to the one on the second level, but I found climbing the narrow metal stairs with wet feet to be a bit dangerous. I also noticed that the rooms are slightly dated and showing their age. In my room, the curtain rod was actually falling out of the wall, which told me they need to keep up with better maintenance. You should also know there is no lobby or front desk here; I just received a code via text message and entered it to get into my room. While efficient, it felt a bit impersonal. My biggest complaint, however, was the construction noise. I didn't realize they are currently expanding the inn and building two new buildings on the same lot. Unfortunately, my room was right next to the construction site, and I had to deal with loud noise all morning. I think this place has a lot of potential once the upgrades are done, but between the maintenance issues and the noise, I didn't find it to be the relaxing getaway I was hoping for.

4 Seasons Inn - The beautiful fireplace in room #7!

4 Seasons Inn

(43 reviews)

$$

After extensive travel around the world, I have finally found the perfect accommodation. From the…read moreminute, I made the reservation and spoke with Jonathan to the on-site stay and having the support of Jaron everything went seamlessly. The room, jacuzzi, and the whole property were beautiful, picturesque, and exude a feeling of home that I can't describe in words. We definitely have found our new home away from home anytime we want a mountain vacation which trust me will be very soon again. The kindness that Jaron showed us was next to none. Thank you, Jaron, Jonathon, and The 4 Seasons Inn!

So this review is gonna be lengthy because of how fabulous our stay was and how the staff went…read moreabove and beyond for our anniversary weekend. So leading up to our stay I stayed in contact with the front desk Katie, letting her know it's our anniversary weekend and she was the sweetest. When I say this lady went above and beyond and didn't have to, she did! When we arrived, first off there is only 12 rooms, and each room has an actual key!! This place is literally nestled on a side of a mountain w other little resort around. The check in process was so cute. Katie checked us in gave us some yummy cookies and I even bought a cute 4seasons inn sticker to put on my car. The room we booked was a private suite w a private spa grill and seating area. There is seating area by the grill and by the spa. And it's also on the 2nd floor just an fyi if you're wheel chair bound or whatever limitations you may have. So we go into our room and she literally decorated the whole room for us for our anniversary and had a bottle of wine w two wine glasses and fire wood already in our room for us to start a fire. The room was VERY spacious. Has a kitchen that worked a full coffee maker. A good size fridge and the freezer worked amazing. The toiletries that come w the room smell just fantasists. The best morning I woke up to wild turkeys on the ground just gobbling away and elk and deer. There is a community grills and a spa and a few other amenities. The thing I love about this place is it's literally less than 5 mins from the National park and far enough away to be secluded but 8 mins from EVERYTHING in town. And in Estes park there is so much cramed in that town! I LOVED everything. Not a thing was bad about my whole stay.

Alpine Trail Ridge Inn - hotels - Updated May 2026

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