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    Good Neighbors Fence ATX

    Good Neighbors Fence ATX

    4.9
    (42 reviews)

    I wanted to post a review of Good Neighbors Fence ATX in Austin. From start to finish this was an…read moreoutstanding experience. Ben the owner was incredibly easy to work with and made coordinating the quotes between 3 different houses sharing common fences very simple. Ben was very accommodating as we worked though multiple rounds of revisions to the quotes due to new requirements from the various houses. He quickly made the updates and got the revised quotes sent out. From a customer service and price standpoint, Good Neighbors Fence was easily the best of the 3 companies we requested quotes from. As for the quality of the fence, we could not be happier. Ben was on-site at least once or twice a day to supervise the crew throughout the 3 day installation. The actual crew was very professional and completed all the work with good attention to detail. They did a fantastic job keeping the work site clean throughout the day, and always made sure everything was orgainized before they left for the day. As always there were a few very minor details to be addressed on the final walk-through, but each item was quickly resolved by the team with a smile. The team really did make an effort to ensure everything was done to their high standards. I have already recommended Good Neighbors Fence ATX to our friends who are looking to get some fencing installed.

    From start to finish Good Neighbors Fence ATX was a pleasure to do business with. Christian made…read morethe quote process simple and easy. Ben does fantastic fencing work. I needed to have two sections of my chain link fencing repaired along with the installation of a 20 foot rolling gate. I can't even tell where the repairs were made and the gate looks top quality. Ben puts quality first which is a rare commodity these days. Very fair pricing and great customer service. The company comes highly recommend!

    JP Exteriors

    JP Exteriors

    4.7
    (110 reviews)

    Great job. Very happy with our extended patio. We love the fireplace. They took the time for…read moreeverything and finished with a beautiful job. We truly recommend! JP Exteriors, Inc. thank you to Noah Wagner.

    I am updating the review to respond to the business's calculated misrepresentation of the facts and…read morean attempt to minimize severe, documented building code violations. For prospective customers reading this, here is the verified context: Fraudulently advertising yourselves as a "James Hardie Elite Preferred Contractor" to secure the job, only to systemically violate the manufacturer's strict installation guidelines, is not a "punch-list" oversight--it is deceptive marketing and a material breach of contract. Puncturing an internal PVC plumbing pipe, illegally wrapping it in black duct tape, and immediately hiding it behind the new siding is not a 'punch-list' item - it is active fraudulent concealment. The 'Fraudulent' Financing: We authorized the payment because they claimed to follow actively concealed the duct-taped plumbing. Inducing a customer to authorize a loan by hiding severe damage is the legal definition of fraudulent concealment. Contradictory Public Statements & The BBB Complaint: JP Exteriors is using public platforms to feign cooperation. On our active BBB complaint, they claim they are waiting for our independent inspection report before taking action. However, their own written record proves they inspected the property themselves on June 11th and issued a superficial patching offer on June 22nd. The very next day, they explicitly stated in writing they were not willing to expand their scope to a full replacement, formally refusing to cure the hidden defects before our third-party inspection was even conducted on June 24th. The 42-page independent inspection report, which we received on June 29, definitively confirms that the widespread, concealed code violations and structural deficiencies cannot be resolved through superficial patching. The report details systemic failures, including improperly installed weather-resistant barriers, missing flashings, overdriven fasteners, damaged boards, unsealed wall penetrations, and an internal PVC plumbing pipe that was punctured by a fastener and actively concealed with black duct tape. The Manufacturer's Involvement: James Hardie is indeed involved, to the extent that the manufacturer offered to provide free replacement materials to JP Exteriors so they could execute a proper rework. JP Exteriors leadership actively refused this offer. We stand entirely by our documented evidence, our 42-page forensic inspection report, and our active fraud dispute with the Texas Attorney General's Consumer Protection Division. The video proof of punctured plumbing remain on this review.

    Sheds & More / American Patio and Screen Rooms

    Sheds & More / American Patio and Screen Rooms

    4.8
    (97 reviews)
    $$

    I have hired Shed N More for three projects now over the course of five years - starting with a…read moreshed, then a large addition (two rooms and a covered screen patio) and finally, replacing siding on another property. The team (Carl, William, Artie, Julio and the team...) have been overall very helpful - responsive, attentive, reasonable, and flexible...and the projects have all turned out very nice! Carl is the numbers guy, William is the PM/building guy and together they make a good team. We had to work through a lot of details especially with the addition (permitting, pouring foundation, etc.) and the team was helpful and patient throughout. When we encountered some challenging issues with the siding project (demo from the siding caused minor interior damage and an exterior hose spigot was accidentally cut), the team resolved the issues appropriately. The workers try to be careful but unexpected things happen and the team/William were quick to fix things! I highly recommend this company to use for projects like custom sheds but also larger projects like patios, additions and even exterior projects like siding!

    They responded quickly to my inquiry, hired good contractors who all did excellent work, and…read morefinished the project in a timely fashion. What surprised me most is I was able to customize many aspects of the build, as opposed to it being predetermined design and construction. I definitely plan to go to them for the next project.

    Georgetown Fence & Deck

    Georgetown Fence & Deck

    4.0
    (50 reviews)

    After getting several quotes, we chose Georgetown Fence & Deck to install an ornamental metal fence…read moreat our new home. Pricing was similar to another vendor, but Georgetown won out because they seemed better equipped to work with our restrictive HOA to navigate approval for a puppy picket fence. Their responsiveness and ability to fast-track paperwork gave us confidence--and they did deliver on that. We wanted a rackable puppy picket design, which most companies couldn't accommodate. After some searching, Ken (the owner) located a sample panel that seemed perfect. He showed it to us in person and said he could weld a fence to of that type for a small surcharge. We signed, paid a 50% deposit, calendared a date, and believed we were set. The very next day after paying our deposit, Ken informed us the sample panel was unavailable nationwide, with no new stock for months. Already under contract with him and having to let our dogs out on leash for a month, we reluctantly settled for his only other option: a standard rackable fence with puppy mesh. Ken did reduce the price to reflect the substitute panels, but charged full price for the puppy mesh. Given the frustration of losing out on the fence we'd waited for, comping or at least discounting the puppy mesh would have shown goodwill. Instead, we paid for something less than what we bargained for; a compromised design that's a challenge for yardwork. Our neighbors (also Ken's customers) have shared their displeasure with weed-eating their side of the puppy mesh with us on more than one occasion. To their credit, our installation went smoothly without a hitch and on time. Georgetown uses a blend of Portland and quick-set cement so the job is done in a single day. That worked for us, though some might prefer posts to set up overnight. By mid-afternoon, our fence was in place. Still, the end product was not without flaws. The fence looks good from a distance, but, up close, some welds are inconsistent, and a few welds are incomplete with visible holes. The gate hardware was bare minimum--no self-closing hinges, no key-locking latch. When I later asked about upgrading the gate hardware at my expense, Ken dismissed it as no longer possible and told me I didn't need it. Meanwhile, our neighbor's installer provided higher-quality hardware as standard. This was our first metal fence, and we relied heavily on Ken and his experience for guidance. In hindsight, it felt like we weren't offered the best options. There were also issues with our sprinkler system made obvious by the fence installation. Ken hinted before the contract that he could help if our builder misplaced irrigation heads relative to the property line, which happens often. Sure enough, our builder's irrigator missed the property line on several heads. When I called, Ken's only suggestion was to "call the builder yourself." It all worked out in the end, but the help implied up front was ultimately not what we would have hoped. After two months, rust was already showing at several welds. Nothing catastrophic, but disappointing because that means painting over the weld spots was inconsistent. I'll just touch it up myself rather than engage in another conversation. Maintenance is on me, sure, but after only three months? In the end, Georgetown delivered a decent fence at a fair price--just not the one we contracted or the quality expected. Scheduling was quick, and installation was efficient. However, the hit-or-miss welding and paint quality, budget-grade hardware, and limited assistance on sprinkler issues left us underwhelmed. Even their HOA connections ended up moot since the fence they ultimately installed didn't require pre-approval. And while Ken did adjust our project total to reflect materials actually used when the original materials fell through, paying full price for the less desirable puppy mesh solution we never wanted left us with a bad taste. Would I say don't use Georgetown Fence & Deck? No--they're competent, reliable, and can get the basic job done. But if you do, no matter who you go with: 1. Get written confirmation the materials you want are in stock before paying a deposit. 2. Do your research and nail down every detail up front in writing. Don't assume options will be available later. 3. Get promises in writing and in your contract. In short, for a functional standard metal fence installed quickly at a reasonable cost Georgetown Fence & Deck is fine. Look elsewhere if you desire higher quality workmanship or more flexibility in design and feature choices.

    Reached out to Georgetown Fence and Deck for a small front yard project…read more Met with Justin to talk about the vision my wife and I had. He took notes and I felt like we were on the same page from initial meet to the end of the project. I would 1000% be reaching out again to do our backyard. 4 words to sum it up: WOW!!! DAMN!!!! THANK YOU!!!!! (Before and After pics included)

    Alphascapes - masonry_concrete - Updated August 2026

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