Mansfield Plumbing came out to service (de-scale) our tankless water heater…read more Mike (owner/ operator) was on time, knowledgeable, effective, efficient and very personable. I will use this company the next time service is needed. Also, Mansfield's was right in the ballpark with his competitors prices, just a little bit less. There's a reason the reviews are good

Thank you 3/11/26, on this day I had a terrible Fast leaking valve under the kitchen sink. I called…read moreyou to see if you were available but because you are very good at your job and I've used you before you are very popular and unfortunately heavily scheduled. You were very sweet and recommended 2 other plumbing companies. Company J. could only make it for the next day. Company T. just finished a job and hurried over to my condo. In 35 minutes the owner and his helper took care of the problem. Next time I have plumbing issues I'll be contacting you Mansfield Plumbing first. It's nice to know that there are 2 other good quality plumber Companies for back up. Senior citizens.Ali & Carol

Six months ago I shopped around for a plumber to replace our water heater that had been out far…read morelonger than I'd like to admit, but I was finally getting it done. The company sent out a young but very knowledgeable and adept plumber out the next day, who made quick work of removing the old tank, helping me rebuild the platform that was now ruined, and installed a new tank with new piping. I was very impressed with the speed and expertise of the job! While maybe not the cheapest company I received a quote from, it was certainly not as expensive as many of the lower-rated companies, and had the quickest turnaround to my family's hot water back on. Today (six months after the new install), the release valve popped on the water heater and we lost hot water. I shut it down and turned off the water and gas, and immediately called for help. It was 4pm (and I live in Fernley). I had taken a photo, as well, and texted it to them showing exactly what to expect. By 5:15pm, there was a plumber at my door (they made record time all the way from Reno in heavy traffic on I-80!) and they repaired the faulty valve and also repaired an exhaust pipe (from original home construction) that had started bending. All under warranty from the work they had done previously for me. Again, I was very impressed, and I am 100% completely satisfied by having chosen such a reputable plumbing company!

Ira Hansen and Sons Plumbing lied about service rendered!…read more They claimed to have shut off the water & drained our water heater. the problem? the drain broke off the water heater, & the water main was shut off an hour prior to them getting on site. we just requested a quote for replacement. they voided the invoice when called out, but if they lie about the most simple & verifiable things, imagine how much they would lie to screw you out of as much money as possible when you're not able to validate. also fyi I replaced the water heater myself in 3 hours as a complete amateur & it cost $760 instead of the $3,300 quoted. (permits & inspections costs included!)

Mark was in and out with another technician, replacing an exterior water spigot effortlessly that…read morewas leaking everywhere. I bought the replacement spigot parts at Home Depot, and he did the labor. He educated me on a tankless water heater to replace my old 50 gallon water heater while explaining the benefits of going tankless. I also have the option of purchasing a water filtration system too. I'm probably moving forward on both systems in the next few months, and will rely on his services for parts and installation. I've included some before and after photos of the outside water spigot. As you can see from the after photo, the water leakage issue is completely resolved. Not a single drop of water is coming out of the spigot now!

Wow...I can't say enough about how impressed I am by this company and these people. Every part of…read moremy experience was first-class, and I felt very valued as a customer. I spent most of yesterday trying to release a clog in my kitchen sink drain. After failing all DIY remedies, I called at 7 a.m. this morning. I left my details with (I think) an answering service, and I got a call back from Mark in TWO MINUTES to schedule an appointment for 2p-4p same day. I'm pretty sure he's the owner. He and Kai called when on their way, arrived right around 2 p.m., and triaged the situation efficiently and quickly. I got an immediate quote which seemed very fair to me, and they completed the cleaning of ~25' of my drain in 30 minutes. Mark was very friendly and easygoing, and ALSO very knowledgeable and professional. I have my plumber for life. I wish I could give them 6 stars!

I recommend Rooter Man Plumbing to all my friends, family and anyone else out here. They were…read moreextremely professional and made the entire process of replacing my sewer line a breeze (and it was a big project, I watched part of the process when I got home from work one of the days). From doing the initial sewer camera inspection when I bought the house, to then replacing the entire sewer line, Rooter Man has been my go to plumbers in Reno. I was a first time home buyer and got so much valuable insight from them (they went above and beyond when doing an inspection for me). Thanks so much guys!

ZERO STARS!!!! This Company Is The Absolute Worst!!!! I called yesterday for my toilet that…read morewouldn't flush! The tech came in and looked at my toilet like he'd never seen anything like it before, it's a regular toilet! He immediately told me I needed a new toilet and he could install it today, meaning yesterday. I told him no way, I don't want a new toilet, I want this one fixed. He went to his van and "got a quote" of $824 to fix my toilet! He then told me I needed to pay $412 upfront in order for the parts to be ordered and he'd see me next week! Mind you this is my ONLY toilet! I called a friend this morning told him my toilet was broken and he came over. He fixed my toilet in 20 minute, NO PARTS, NO TOOLS just his hands! The chain had come off the flusher bar. In addition to this review I will be calling the BBB on this company first thing Monday morning!!!!! I'm a single older female who knows nothing about toilets and I feel VERY TAKEN ADVANTAGE OF BY THIS COMPANY! I did notice another zero star review written by an elderly woman and she too was taken advantage of, I'm just saying! LADY'S be careful of these vultures!!!!

I have used Gary's Plumbing several times and they are amazing. Unlike many companies, they get you…read morein quickly and when you call the office, you get a person not a machine. They are good at keeping you informed of when they will be at your house. I had them come out for a broken garbage disposal. I thought it was just clogged but they showed me how it was broken and he had the unit on hand so it was repaired quickly. Gary was professional and kind. The work cost was very reasonable and done well. I hope I don't need a plumber any time soon but if I do, I will definitely call Gary's plumbing again.

Gary's Plumbing was recommended to me by my excellent lawn service, Capital Lawn LLC -- reliable…read moreand honest, but that's another story -- and I couldn't have been happier with Gary's work. He arrived within the scheduled window, listened carefully, understood the problem, recommended a solution, and gave me a very reasonable estimate. He then completed the job quickly, thoroughly, and neatly, delivering a quality result for exactly the estimated price. If I have another plumbing issue, I wouldn't want to call anyone else. Definitely five stars!

I'm so glad we made the choice to call Lincoln Heating & Air! We had an issue with our heater,…read morethough it resolved when my husband reset the breaker. We called and even though it wasn't an emergency, they came out the next day. The lady on the phone was very nice and helpful. They gave us a 12-4 window. Alex called at about 12:30 and said he would be here at 12:50. He was right on time, was very friendly, and considerate of our home. We had called this morning to ask that they also service the air conditioner while he was here. He did both, and explained what he was doing and issues he found. We were very happy with Alex, and will be requesting him for our next service.

Cory did a thorough job checking our ac unit. He washed our…read morecondenser out too for dirt and debris to prevent restricted air flow.He was very professional. We had a prepaid plan so that was nice. We purchased another plan for next year. They offer senior and/or military discounts. I paid$232. For a furnace and ac unit check. Great value. Cory also changed our two air filters which we really appreciated! Thank you for excellent service.

When we decided to upgrade our cooling system, we had a couple of companies come out for estimates…read more We chose B&B as they were the fairest out of all. We were VERY pleased with the job and the professional service. Connie and Sage were very prompt with emails and phone calls, making coordination of estimate and ultimately the job, a breeze. Aaron, Randolph, and Josh installed a new furnace/AC in our 1964 house. They were clean, quiet, and had the job wrapped up in a day and a half. We were also pleased and proud to support a local, small business. VERY happy overall! Many thanks to the entire B&B team! Mike A. NW Reno

We were having a problem with our thermostat when we called. We also wanted our heat unit serviced…read more They were prompt with a return call and scheduled us the next day. Randolph arrived on time and quickly solved our problem, then checked our unit and explained everything to our satisfaction. We are happy with the quality of service and the price was reasonable.

Michael's plumbing has come through for me several times over the years at 2 different houses I've…read moreowned in Reno. They've helped me with water heater maintenance, replacement, and some other plumbing projects. I've even had Mike the owner come out and help with estimates, and I have really appreciated him working with me on different options and really explaining the options, pros, cons, and costs. I've always found them straightforward to work with, and they get the job done correctly and in the expected time.

We experienced a nightmare scenario just before Xmas…read more.. We had a water line burst in the wall behind our water heater, leaking into our downstairs closet and crawl space. My first call was to Michael's but they were booked solid that Friday afternoon. 1st Plumbing company (Hoffman Plumbing) that was available on a Friday came out and took 1 look at the pipes in the crawlspace, identifying the pipes as Kitech Pex. (Massive recall, fail rate, and class action lawsuit). They stated they wouldn't work on Kitech due to the liability and just left. 2nd plumbing company (RotoRooter) came out soon after on Friday, also identified the Kitech Pex Piping, explained the fail rate and the shortcomings of the design of Kitech that lead to the recall, originating not only with the fail rate but incompatibility with standardized repair methods requiring a full repipe of the home. They left without making any repairs with the hot water off "until they could quote the repipe". I called Michaels back, and got on their schedule for 1st thing on that Monday morning, informing them of the Kitech and "work" by the previous plumbers. They confirmed they could provide a temp solution to get the hot water back on for the holiday but a repipe would be needed. Andy came out on Monday, with temp fittings and a pipe to replace the impacted line. He explained it was merely a patch until the repipe is completed. Andy identified the water damage from the line to the closet, flooring, and crawl.... Recommending Rainbow International Restoration. (A++ crew that worked on mitigation for insurance.). Kent was out the next day the estimate. Luckily we had a crawlspace and not slab but 2 a two story house. Michael's Plumbing provided a fair quote for the work (unlike Roto who was predatory in their estimate by 250%). Their crew worked over 5 days, opening up the walls for access on 12/30-12/31. Returning the next week to install the new pipes. Unlike other companies which said we'd have to vacate while repairs are completed.... Michael's not only installed the new piping, installed new fixtures (might as well update in the process), but they did in a manner that we had running water and working bathroom so we didn't have to vacate. Their team came out after finishing the installation for a little finishing work while their recommended Dry Wall guy worked magic to close and texture the walls good as new. (Kent recommended Don at The Wall Doctor and it was another home run). It was a Griswold Christmas, with expensive repairs, remodel and construction... But Michael's delivered, working over the holidays and keeping us at home (and not displaced) for Christmas. A couple dings on the floor... but considering the size of the work/remodel... almost expected. 100000000% recommend Michael's Plumbing as they are honest, provide great referrals, and know that their worksite is your home.. not a bottom line.

Looking for dependability, promptness, knowledge and great customer service?!? Call NDI Plumbing!…read more NDI Plumbing excelled all my expectations! Quinn was great! He showed up on time and solved my plumbing problems quickly. Not only was he professional and knowledgable, but he was very friendly and even made friends with my dog! I will definitely use NDI plumbing again in the future!

We had an issue arise in which we were unexpectedly getting hot water coming out of the cold taps…read more I sent a note to NDI at the suggestion of a friend, and I don't regret it. They replied to my inquiry within a business day, and I had an appointment scheduled for the day after that. I did not expect that kind of availability! The tech reached out ahead of the appointment as he was able to get there early and diagnosed and repaired the shower blend valve cartridge in short order for an entirely reasonable sum. Professional. Courteous. Knowledgeable. Don't question the decision. Give them a call.

Just FYI. Sierra Air is now Sierra Air Cooling, Heating & Plumbing Reno. They do both heating and…read morecooling. This is for the Plumbing side of the business. We recently had a small leak under one of the bathroom sinks. We are on their Sierra Reward Program. So we called them on Wednesday before 5 pm. and were able to get an appointment for the following day. Now, that's customer service. The next day, they called us in the early afternoon to inform us that one of their plumbers was on the way. He arrived about 20 minutes later. His name was Alex Church. He asked to see the bathroom and to explain the problem. He took it apart and looked at all the components. Found the problem and fixed it. He informed us that we will need to replace the faucet soon. He was knowledgeable, kind, and friendly. He fixed our problem. I write this in hopes that his bosses see this and he gets KUDOS for his work. We are very pleased to be on the Sierra Reward Program and recommend this company.

Avoid like the plague! Purchased the system 2 years ago, started making noise 3 weeks ago. Called…read moreand after multiple unanswered phone calls, they eventually came out but said they didn't have the part. Kept calling, then 3 days ago (in the winter), the heat stopped working. They came back and said they didn't have the part (again), but they would bring a space heater. Again, they didn't do what they said, and no space heaters were brought. They dont return phone calls. They dont stand by their work. T This is dangerous for older people. Avoid this company if you value your health. Even after the business replied to this YELP, one week later, we called every day, and they haven't come by to fix this heater. Sieera Air does not stand by their product. Avoid like the Plague.