This place has really improved since the last time I visited. Even before, they were always…read morereliable and knowledgeable, but now everything feels even better. The space is incredibly organized and clean, with clear labeling that makes it easy to find what you need without asking questions. Their service is outstanding, and I especially appreciate that they can print directly from emails you send them--it's such a convenient touch.

I brought in a simple landscape document and they still managed to bind it on the completely wrong…read moreside. The man working there was rude, uninterested, and acted like fixing his own mistake was too much to ask. And for work this shitty, they still overcharge like crazy When I said I wouldn't be coming back, he just said "okay" like losing a customer meant nothing. The audacity of calling this place "Five Star Printing" is honestly laughable. This was one of the most careless and unprofessional experiences I've ever had. I wouldn't recommend it to anyone. Do yourself a favor and DO NOT EVER GO HERE

James is a very kind person who goes above and beyond to help his customers. I took my laptop to…read morehim he ran diagnostics and basically told me to update the computer . He is honest and doesn't overcharge his prices are reasonable. If you need computer repair , fax service , copies stop by . I suggest you make an appointment so you don't wait also call before you go because he has services that goes out of the store but he calls back quickly.

I found out about this place because of my parents. They referred him to me. He was responsive over…read morethe phone, and it was easy making reservations through their website, which only popped up on my phones internet. Just pick a slot and easy peasy. It's not hard to find as well. What was a bit confusing is that the store sells korean beauty products as well. You can browse around and window shop while you're waiting for the repairs to be done.

Excellent! I will never buy any appliance anywhere else again! They went out of their way to make…read moresure I had refrigeration when my fridge broke during this summer! BEST customer service ever! Their prices were better than others also! What a great deal!

I am a big fan supporter of local establishments and patronize them to keep them in business…read more However, the (lack of) service at Shumacher's appliance store in Ridgewood on Myrtle Ave. is unacceptable. After a recent order was placed for a washer/dryer and was delivered in an inoperable condition, the "customer service" at Shumacher's became non-existent. To hang up on my 92 year old legally blind mother repeatedly is not the way to conduct a local (or any) business. Unless you want to be treated like crap once you pay them, you must STAY AWAY!!!! I wish the new owners good luck in their upcoming retirement, but this unfriendly, incompetent enterprise should not be allowed to exist!!! Such a shame that this Ridgewood institution has gone to hell. See you at P.C. Richards.

I'm a realtor and needed a rider sign for my open house because the wind blew away the one I had…read more I called Maspeth Press and they were able to produce another one for me in less than 24 hrs. Professional ,courteous and a long time business in Maspeth. I recommend them!

Overpriced, left us hanging on a big job by forcing us to pay almost double the agreed price,made…read moreme wait 2 weeks too! Went somewhere else and glad i did Good printers are everywhere !

AHMED CAME THROUGH BIG TIME. I had a lotttttt of emergency printing I needed for my wedding and he…read moremade sure everything would be ready in time. His attention to detail and care for his customers is apparent. He always picks up the phone and took time to really understand the request I was making of him, reviewing the project together on his computer. Five stars to the whole team! Everything came out absolutely gorgeous and on time!

Such a great find! I needed to print some flyers and it…read morecost less than half of what any other place was asking, and it was ready in an hour! The printing job was perfect. Highly recommended.

Great customer service by Ray their #1 consultant. He services a church in Queens NY and we were…read morehaving problems with our copier, he came right away assessed the situation and had the problem fixed the next day. As a church we cannot function without our copier because this particular weekend is Christmas weekend and we need to print many bulletins. Always a pleasure to see him!

Total lack of professionalism from the employees, including the owner…read more Our printer was giving a false error and we called them and requested a service on 4/8/19. They sent a technician on 4/11/19 who said he was going to order the faulty part and come back to finish the work on 4/17/19. On 4/17 I called them to see at what time they were coming to fix the printer, and the technician (Michael) said they were waiting for the part to arrive. The next day, as they didn't show up, I called again and to my surprise they said they never ordered the part, and that they needed our authorization. At that point, we were 10 days without a functioning printer in our office. I spoke with the owner (Steve), who said he would order the part and we scheduled their visit for Monday April 22nd. On the 22nd I called the owner to ask at what time they were coming. He didn't know who was coming, or at what time, or if the parts were ordered... he didn't even remember our last conversation. At the end of the conversation, without any reason or explanation, he said he didn't want to do business with us anymore, and hung up the phone. Maybe he didn't like that on our last conversation I mentioned his technicians were overcharging for the parts? Or, most probably, they once again failed at ordering the part. Who knows, the reality is they not only wasted our time, but also showed how little they care about their customers. Save yourself the headache and look for another company.

My ancient printer was misbehaving, especially when printing 2-sided documents. The printer has…read morebeen a workhorse for years so I didn't want to replace it. I called Specialty Business Solutions to see if they could send someone over. The woman who answers the phones is friendly, patient and accommodating. She immediately connected me to Andre´, the repair manager, who sent someone over the same day as my call. Although the repair couldn't be completed that day, understanding my frustration and need to be able to print, André sent a technician over the following day . Michael worked knowledgeably, skillfully and carefully. While the machine was disassembled he checked the condition of other parts to make sure they were in working order, and made sure the printer was working properly prior to leaving. My experience with Specialty Business Solutions was a good one. The price for the repair was fair, their customer service was excellent and their technician was skilled, neat and thoughtful. I would call on them again.

Never go here. Beyond awful customer service and rude staff. One of the worst experiences I have…read moreever had at a store.

I find this location is extremely reliable. Their very friendly staff go above and beyond to be…read morehelpful. I highly recommend this location for your packaging needs as well. I do, however, agree with a previous reviewer that the cost of printing a mailing label is a bit exorbitant. Perhaps they will re-evaluate the printing fee after reading the customer reviews. Other than this, I am very satisfied with the service I receive at this location :)