I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly

Jason helped me out with my motherboard issue. Turns out it was a short and he was able to resolve…read moreit. Definitely a very capable repair service! He responds to texts very quickly and would highly recommend you to reach out to him for advanced computer repair.

Convenient and great pricing.....fixed my laptop remotely....well versed in desktop and laptop helpread more

Built a pc I sent to a friend from the uk to Texas Fast…read moreservice my Friend dropped the parts off was built in a couple days ready to pick up! From what I hear Austin pc fix was professional and didnt let the build go till it was properly tested Great price great service Highly Recommend !

From the owner: Austin PC Fix – We strive for same day excellence in our work…read more When your computer slows down, crashes, or just won’t cooperate, Austin PC Fix is here to save the day! We’re a locally owned Austin business dedicated to helping our community with everything from fast PC repairs and setup to data backup, data recovery, and tech consulting to homes and businesses. Our mission is simple: take the stress out of technology so you can get back to what matters. Whether it’s a broken laptop, a desktop that won’t start, or a small business needing reliable IT support, we’ve got the tools, experience, and friendly service to make it right. We don’t believe tech help has to be complicated or intimidating. That’s why we explain solutions in plain language, keep you updated every step of the way, and always treat your devices with the care they deserve. Services include: -- PC & laptop repair (hardware + software) -- System setup & upgrades -- Data backup & recovery (yes, even the “oh no” moments) -- Virus & malware removal -- Custom tech consulting for home or business At Austin PC Fix, we mix professional expertise with Austin’s laid-back vibe. Think of us as your go-to tech neighbors—always ready to help, always a solution, and keeping IT weird!

Quick replacement of dying battery on an older iPhone. The work was done cheerfully and at a great…read moreprice. Smart Fix is my #1 choice now for phone repair. Thanks!

I brought my water damaged iPhone to Smart Fix and Joseph was extremely helpful guiding me through…read moremy best options. He is a former repair tech at Apple and provides high quality iPhone repairs at a good price and in a fraction of the time it would take to go through Apple. Because water damage can be extremely difficult or in my case impossible to repair he was very fair with how he billed me after spending a significant amount of time working to fix it. I was very satisfied with his customer service and will definitely go back to him for the next repair.

Guess it is true that you don't hire a "geek" when you need a pro -- especially one who charges…read morehalf the price and even includes an unexpected senior discount. I called a popular repair outfit with multiple locations, and after their dispatcher (out of state?) checked for 70 miles around, said they could get my Internet connection back in about a week. *gleep* Computer Pro to the rescue. Jon showed up the next day, fixed the Internet problem and more swiftly and efficiently. Answered questions. Hooked up my printer. Untangled stuff. Solved a number of other problems. Made recommendations. And then he came back two days later when I had a separate Internet crash. No charge, he said, after showing up the same day I called to beg for more help. Claimed the second house call was covered under his personal service warranty. He did not leave me unconnected for the better part of a week, but came at once, diagnosed the problems, fixed them quickly, and helpfully answered all my many questions. Way to go! Jon made the process seem as easy as if I were just borrowing a cup of sugar. Wonderful. Felt more like a neighbor helping out than some big deal inconvenience of an overpriced house call -- and then followed up just as fast for my second round of separate problems. Wonderful.

Great messaging response time, fast availability and great service. Thank you!read more

Repaired 3 of our laptops back to back. The first needed a new keyboard. The second needed a new…read moretouchscreen. The third needed fans replaced. Total came out to $450, which included mobile pick up and delivery. So convenient! And very friendly!

Very pleasant to work with. Communication was great and price was reasonable. A good guy.read more

James came over on a Sunday afternoon and determined what was wrong with my computer and fixed it…read more Great value for home visit! As well he took an old hard drive out of an old computer and showed me how to disable it so I could get rid of the computer.

James Allen is the best! James is so smart and skilled! I cannot imagine my business working…read morewithout James. I have been working with James for over a year. James truly does care about his clients and is very responsive to lending his expertise in resolving ever issue. James is very professional and a very good person. Thank you so much lifting stress from my small business.

STUNNING SERVICE. Absolutely life changing. So patient and…read morewill explain without making you feel like a dunce, even though you may actually be acting like one. This team has changed everything about job as I'm not the defacto IT department any longer. Recently grew the company 2x bigger in about 2 weeks time. They kept us up and running and mitigated internet and remote access issues while procuring and provisioning more equipment. These guys can do it all. I've told them more than once I want to kiss 'em. Only wish they could make dinner.

Our little company got his by ransomware and we were completely lost. Called a couple different…read moregroups and then finally reached Capstone. I actually reached the owner himself, Chuck. He dropped what he was doing and started talking me through the process. What seemed dark and hopeless slowly started to become manageable after he took the time to visit with me. Anyone who would do that for someone out of the blue is a saint in my book. If you have a large firm and need IT help, please give Capstone the opportunity. He paid it forward, and hopefully my review can.