Josh was professional, honest and personable. He diagnosed the problem and even after I had signed…read morea more expensive estimate, when he found the problem could be solved for less he let me know. Fast, efficient, and extremely knowledgeable. Highly recommended.

Do yourself a favor and NEVER use this company…read more The tankless water heater descaling service is a SCAM! My water heater kept giving error code of blockage, and I had to reset it every other day. The tech Anthony recommended descaling. I was charged close to $900 for diagnosing the water heater and descaling it. It only took him 5 min to set up the descaling, the rest of the time was just waiting for the heater to flush itself. My water heater gave the same error code the same night. I called Plumbing Express again. Another tech came, he said he couldn't find anything wrong, he said maybe due to strong wind. He just hit the reset button, which I knew to do it myself. I called Plumbing Express again. This time they didn't come, and gave me $2,000 quote to repair the piping and all that. I debated for a long time between repairing and replacing the whole system (my system was only 5 years old). I decided to call another plumbing company for second opinion. They came and found the inlet water filter being extremely dirty and blocked. They cleaned it, and now my water heater is working like new again, and the new plumbing company charged me less than $100. Cleaning the filter was supposed to be part of the annual maintenance descaling that I paid Plumbing Express to do, which they obviously didn't do and I paid $900 for. They even mis-diagnosed and wanted me to fix the whole plumbing system for $2-3k. It is insane! Another issue was during the first appointment of fixing my water heater, I also asked Anthony to look at my shower faucet because it didn't control temperature very well. It was working fine besides the temperature part. He unassembled it to look inside. He said the cartridge needs to be replaced. He had to look for it and would call me back. Anthony put the shower faucet back. The same day when I used the shower, I turned the faucet and it fell off. It was very obvious that Anthony assembled it incorrectly. He came back and couldn't put it back because the parts inside broke already. He said he would call me back about replacement quote. Never called me back. I had to call office multiple times. After that, they said the faucet is too old, there is no replacement part, I would have to replace my entire master shower system. Not only Plumbing Express didn't fix my shower faucet, they completely broke it. They turned a simple problem into something they would cost me tens of thousands of dollars to fix. Now I'm still living with my faucet broken off and still trying to figure out a way to fix it without breaking my bank.

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

We had a Failed shark bite past the gate valve. Peter came and in no time assessed & replaced the…read morepipe and also educated us on what went wrong and what to look for in the future . He was beyond professional , extremely organized, and prompt from the moment we called to his arrival . Very satisfied with the service his efficiently and his knowledge. Would highly recommend Smart Plumbing.

They came out did an assessment. Very professional. Will hire them if need plumbing services. A+…read more5/5

From the owner: We provide Professional Plumbing Services to residential customers. Services offered are from basic…read moreleaks in the home, plumbing for renovations and basement buildouts, to custom home plumbing system designs and installation. We specialize in Hot Water Systems and Solutions, including Tank type and Tankless water heaters. We also provide numerous options for Water Filtration, from Reverse Osmosis to Whole Home Filtration and Softening. Our service area covers City of Mulberry, Dacula, Buford, Braselton, Hoschton, Auburn, Suwanee, Lawrenceville, Cumming, Dawsonville, Duluth, Sugar Hill, Johns Creek, Flowery Branch, Grayson, Winder, Snellville and Lilburn. We value our customers' homes and time as if it were our own. We Strive to Provide a Quality Service to all our customers and build a trusting relationship for all their future plumbing needs.

Our plumber arrived right on time, was courteous throughout the visit, diagnosed and fixed the…read moreissue quickly, and left the workspace spotless. Very pleased with the service.

Not a reliable company. Sent a technician to my house who was not qualified and even said, "I've…read morenever seen an electric tankless water heater before" after I had clearly given Showtime pictures and stated that I had an electric tankless water heater. They then offered to send out a more senior technician but the day of the appointment (an hour before the technician was supposed to arrive) said it would cost me $120 to have them get on the phone with the water heater vendor to troubleshoot. If they had said this upfront I could have evaluated the cost but they did it last minute. Very unprofessional business practices.

As luck would have it, housesitting at my in-laws house and the toilet begins to leak. My wife…read moregets online and finds Alliance Plumbing & Drain and is pleased with the reviews she sees. Reviews cite promptness, neat employees, clean work area and ease of doing business with. I sent a query thru Yelp! to get the contact started... Dimitri answered the phone, he was very professional and fair. Said he would have the supplies and staff at the residence by 2pm. At approximately 1pm Daniel and Alex show up. First off, great guys! Even tho the temp is currently ~42° they both insisted on removing their shoes before entering. At 2:30 they were done and the work area was 100% clean as if they had not even been there. There was no special "add-on" fee for same day service, pricing was fair, employees well trained and extremely professional. I highly recommend Alliance Plumbing and Drain!!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Called for emergency service. Mr. Whitaker came over right away. Fixed the problem and was…read morereasonably priced. Very happy to get someone who was knowledgeable, professional, and reasonably priced. I highly recommend him.

Tom came out and fixed my water pressure issue and my really leaky shower upstairs in my house…read more Reasonable price. Explained everything to me. Great guy. Knows his business. I'm going to have him out in July to install a Water Circulation pump on my hot water heater. So the other end of the house will get hot water faster. So I don't waste so much water. Thanks Thomas.

One of the worse AC company I've experienced. They were auto-assigned by First American Home…read moreWarranty. Fixed 2 AC units. Both broke twice after a week. They installed the mother backwards, then found out, wrong type of mother was installed. The wires were totally exposed. I complained so much that First American sent another Tech to inspect who confirmed that wrong motor and such horrible installation job that it should be considered fraud. While waiting for them to come back to re-fix it, I gave bad reviews, now they are saying they cannot come out for at least 2 weeks.

From the owner: Fair Air Heating and Air Conditioning, offers a comprehensive range of HVAC services. From…read moreenhancing indoor air quality to water heater and gas line installations, we are your go-to experts for all heating and cooling needs.

Service is excellent. I get text messages before appointments and when the tech is in route to me…read more The tech is on time and checks out everything. Super professional!

Made an appointment the day prior and happy they could come out right away. Technician was delayed,…read morebut company kept me apprised. Chris was here after regular hours and thoroughly completed his furnace maintenance. First time using these folks and pricing was great for annual maintenance program. Will continue and recommend.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work

Very nice and accommodating. The service was excellent. I would recommend if you need plumbing work…read moredone.