Dylan was our technician came to fix or RINNAI THANKLESS water heater. He was thorough answered my…read morequestions and appear to be very knowledgeable about the functionality of the unit. Prices were affordable. I would definitely recommend using this company again. Just to know I've had other plumbers came out and claim they could service the water heater, but you shouldn't let anyone without a certification and a special training with RINNAI, work on your water heater. Ms. Lancaster.

TLDR: I would not hire this company. Not only am I very disappointed with the diagnosis process and…read morethe repair that did not address the issue that I called them for but also with the failure of their management to address my concerns. I called Plumbing Express to investigate and resolve a water leak in my kitchen ceiling. The leak was directly below my master bathroom toilet, which my sister and I had already narrowed down by tapping on the kitchen ceiling downstairs while listening upstairs, where the sound was clearly strongest near the master bathroom toilet. The technician briefly inspected both bathrooms but focused on my sister's bathroom on the opposite side of the house after noticing a damp sponge under the toilet tank. My sister explained the sponge was there because she sprays and cleans the toilet regularly, not because of a leak. The plumber then cut open the kitchen ceiling drywall, stated the leak was coming from the water supply line from my sister's toilet, and performed a complete toilet tank rebuild for $450. After the repair, he gave me a card for a company that performs restorations and recommended I call them to inspect for subfloor damage. When that restoration company arrived, they immediately stated there was no way the ceiling leak could have originated from the secondary bathroom because of the location and no evidence of water stains. They recommended another plumber and a leak detection company come out to find the leak before they performed any work. I contacted a second plumber, who agreed the leak was much more likely connected to the master bathroom toilet directly above the leak area. Finally, I hired a leak detection company, and they also confirmed the leak aligned with the master bathroom location, not the secondary bathroom Plumbing Express repaired. At this point, three separate professionals have stated the leak could not have originated from the bathroom Plumbing Express serviced. I paid $450 for a repair that did not address the actual problem I originally called about. In Response to Ty G: Your response is totally incorrect. I would not have called the second plumber and the leak detection company if your recommended restoration company had not told me that the leak was not identified. The pictures taken are of the secondary bathroom not the master as we discussed in our phone call. It is totally "disingenuous" for you to now state that the master toilet was the issue. This validates everything I thought about your company. Others beware!

Peter was very knowledgeable and professional. He provided the service requested in a timely…read moremanner. I will definitely call him again for other plumbing issues. The cost was reasonable for the work he did.

Peter was very helpful from the start, quickly responding to my service request, asking pertinent…read morequestions in his response and attempting to solve the issue before arriving. Once Peter arrived "within 24 hours", identified the issue, resolved it quickly and educated me along the way. I will call Peter for my future plumbing needs. Thank you!

Plumbing done right and when you need it! The owner directly responded to my emergency need,…read moreshowed up when he said he would, communicated with me throughout the project, and, not only fixed the problem, he rebuilt the system better than before! No cheap materials. No shortcuts. No compromises in quality or workmanship. Tom was super nice and explained everything including step-by-step self-service instructions for the new water heater and plumbing assembly he installed. A master plumber who cares.

They came out did an assessment. Very professional. Will hire them if need plumbing services. A+…read more5/5

Arrived early and fixed my garbage disposal and toilet. Great communication and ease of payment via…read moreinvoice. Will definitely be using this company again should anymore plumbing issues happen.

Jon was on time, professional and pleasant. The job was done quickly and cleanly at a fair price.read more

I highly recommend Alliance Plumbing and Drain. Very timely and professional. Will be using them…read morefor all our plumbing related projects. Thanks team!

These guys are the best in town! It's hard to find a company that you can completely trust. Great…read morepricing and top notch service.

Called for emergency service. Mr. Whitaker came over right away. Fixed the problem and was…read morereasonably priced. Very happy to get someone who was knowledgeable, professional, and reasonably priced. I highly recommend him.

Tom came out and fixed my water pressure issue and my really leaky shower upstairs in my house…read more Reasonable price. Explained everything to me. Great guy. Knows his business. I'm going to have him out in July to install a Water Circulation pump on my hot water heater. So the other end of the house will get hot water faster. So I don't waste so much water. Thanks Thomas.

LONG STORY BUT A MUST READ!!!…read more Every year 104.7 FM The Fish grants wishes to people that are referred to them via their Fish Wish List promotions. My Solenoid valve got busted from constantly tapping it with a screwdriver handle (don't as just the mere mention of it is humiliating enough). Consequently I had to use my oven and the one available space heater to warm the house. So last year my baby sister Ashley sumbitted my name from sheer terror that I would blow myself up in the process and me being on a fixed income just could never afford to get it fixed. Of course because of Covid the wished were submitted but not granted. Now here is the part that really make you believe in miracles. My baby sister was rushed to the hospital on 12/13/21 only to be told that her kidneys failed and consequently her organs had a cascading effect and within 24 hours I was looking at my baby sister coding.- she died. On the day she died I believe.a year after submitting my Wishlist Mr. Rodney of ALPHA & OMEGA called her number and we answered. He said he wanted to grant Ashley's Christmas Wish list and we shouldn't worry about the cost. Mr. Rodney showed up as promised that Saturday 12/18/21 inspected the unit, called in to his supplier for the part (pricey too) and spend the rest of the day dismantling, removing, and replacing the part. I can assure you that was no easy task.He was polite, diligent, persistent, long suffering but most of all GRACEFUL. I want to shout it from the mountain tops God is Good, Thank you For Alpha & Omega. They made my Christmas very warm and comfortable. Having to deal with the loss of my Beloved Ashley was and still is hard enough without having to deal with a broken HVAC furnace. THANKS Again Sir Rod. I'm sure you have earned a jewel in your Angelic crown. May you have many successes in your Company's ventures. Thanks to the Fish Atlanta for their thoughtfulness in having an annual Wishlist, and of course THANK YOU my Beloved baby sister Ashley Melissa Grant-Brown October '89 - December 2021. gone too soon. Thanks for reading patiently. It wouldn't do this review any justice of I told it any other way . Sincerely and Respectfully, Glen Anthony Henry

I would definitely recommend Rodney Garcia. He responded to our request and came out that very day…read more He checked out our unit and got us going with a temp fix while he got parts in to make the necessary repair. He came back quickly and made the repair. His prices were reasonable and we are a happy Cool family once again. Thank you Rodney!!

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

Service was excellent. He troubleshooted 2 different problems and gave reasonable quotes. Would…read morerecommend.

So thankful for the service today amidst the snow. We had a clog in the septic tank causing…read morebackflow into the house. He took the time to remove the lid and snake the septic. Will definitely reach out fir more work