To sumn it up: these people know how to treat kama'aina and do car drivers good…read more Ho brah I was driving down the H2 going up the hill and all of a sudden my car no like work, was going 60, then 50, then 30, then 20 so I had to pull over. I pulled over to a little spot between the lines and turned my hazards on. Brah I was so nervous, I tried calling the roadside assistance (no answah off on Hawaii time yea ) I call at least 3 other towing places (no can, no how) call Tip Tows and sistah locks in, asking me all kine questions, giving me suggestions, doing the best she can! She fo tell me her guy gonna pick em up tomorrow morning, she texts me the details, I give the location and the next day her drivah Braddah KEONI ( ) hits me up and lets me know he's on the way, braddah man came over Ho all dread head braddah one hammah daps me up, unloads my car and even drives it into the repair shop! Brah these guys are the best, much aloha and may mahalos to you, keep doing what you doing, you made my day! Thank you so much, 5/5 customer service, and value beyond words

My tow came within 30 minutes which was great. Keoni was very professional and friendly. Towing…read morewith aloha. The price of the towing was reasonable and I didn't feel taken advantage of like some towing company will. I would recommend them to my friends.

Excellent service, Big Ryan was amazing. He was patient and very friendly. If I need them again,…read moreI'd call them.

poor customer service. I worked at a dealership service department. tow truck driver came to drop…read moreoff customers vehicle. . we have a line of customers waiting to get check in. The driver does not want to wait in line. He yelled and he said he does not have time to wait and just wanted to drop the car. He move all the cones on the way. So he can do what he wants to do. Drop the car. Went to the customer to get his money and food( customer gave him ). And he sarcastically said to me again " thanks for complying " 3-26-2026@945am.

Saving Charlie's number because if I ever get stalled again I will only ever go with 808 roadside…read more Not only was he super professional, quick, but so kind as well. I was pretty far location wise and no other towing company was able to help me. Despite the location Charlie helped get me and my car home safely! With his experience, I trusted him to tow my range without a flatbed and the entire trip home went smoothly (even on the freeway). So even if you need your luxury vehicle towed, TRUST CHARLIE! Although it took up a lot of his time he drove slowly and cautiously to ensure no accidents happened and didn't just rush to get the job done. Hoping to never stall out again but if I do I know who to call!

Charlie was so very helpful !! He and his partner towed my car. Both of them had been so nice to…read moreme! I would recommend this company!! Thanks again for all of your help!! You guys don't know how much I appreciate it!!

Friendly, professional service. Excellent communication. I felt confident in their ability to treat…read moremy vehicle like their own. I highly recommend them,

My usual go to tow company wasn't available & decided to go with Ilae & Sons (pronounced Ee-La-Eh)…read more Their quality of service & availability was top notch! Was stoked they showed up before ETA & swiftly addressed situation. Not to mention their affordable Lock Out service was very reasonable. Being from Ewa, had to support my fellow Ewa Beach ohana. I can sleep comfortably knowing that I have a SOLID tow company I can rely on. Mahalos!!

I'm writing this as my service from Empire has just been done (even before the stated time)…read more. I called AAA for our vehicle being left on the roadside as it gave out on me while driving it. I had to leave it parked over night and decided I would have it towed back to our residence since our mechanic is closed til Tuesday. Denton called me as he located my vehicle (not by an address but only by landmark). I was home and ready to go down to meet him but he suggested since the vehicle is being towed back to our residence, he'll just tow it and meet me at home. Perfect. He came so quickly (roughly 10 minutes), unloaded the vehicle and wished us a nice day. Of course he's a local dude and we take care of our local people so he got a bottle of cold water and a treat from our bakery (special cinnamon treat made only during the holidays- our Mauna Kea bread). He even knows our bakery!! Everything was done so effortlessly and efficiently that I hope when we need service from AAA again, that Denton will be the one to help us. Denton, mahalo for your awesome service. I hope you come to pick up our vehicle when I need it towed to our mechanic on Tuesday.

Through the years, Kamuela, Kaena, Elijah, and the dispatch ladies at Empire Towing have been…read moreincredibly kind, helpful, and courteous. As a longtime customer with two old cars, they've come through during vehicle troubles like battery issues, towing, and gas woes which really eased my soul when I needed them most. So grateful for the entire Empire 'Ohana! Mahalo nui loa

Marco did diagnostics on my car and he does ACTUAL diagnostics. Ran and documented every test,…read morephysically inspected the engine, and literally test drove my car up Makakilo Drive just to replicate the exact conditions triggering the CEL.

Marco is awesome! I found him on yelp and he messaged back within 30 mins of my inquiry. He was…read moreable to see me on the same day and was flexible with my drop off time since I had my kids with me. He was up front with the cost and reasonable... not like all the other places I called around (they jacked up the prices and couldn't see me until next week!). I highly recommend him and fixed my A/C in a few hours! Definitely going back to him for all my car issues.

Speedy response & affordable pricing !…read more We needed a vehicle moved asap & according to our availability. EKB TOWING was helpful, patient and friendly.

Called ekb towing after getting shut down from other companies . They were so easy to communicate…read morewith really helpful through out this stressful time . They also tow with dolly which was hard to find a company that did this . Great service 10/10 recommend . They value there customers and that's hard to find with tow companies mahalo nui ekb

I called for roadside assistance through my insurance and they were there in no time. The guy that…read morehelped us was very professional and made the whole experience a breeze. I would definitely recommend this company to anyone! Having a car down on the side of the road is never a good experience, but he made it seamless and easy.

I have State Farm insurance and A &J towing has been excellent each service. I've had to use them…read more3xs so far, and each service has been quick, excellent and efficient. Mahalo to the braddahs

I want to take a special shoutout to Mike! AWSOME service and very passionate in what he does, he's…read morevery attentive to his surroundings and the safety of others, he also towed my van all by himself in a tight parking spot at foodland in Kapolei! he was right on time when he said he would be and very helpful! definetly going to be using his service if I ever do run into problems again, if you need any service please reach out to him he's a small company but with a big heart in what he does and for that I'm greatful for his help! Thankyou Mike once again! mahalo nui I hope you have a blessed day to you and your ohana sincerely, Napoleon Ohana

Mike was very understanding & genuinely listened to my concern, very personable & towing fee was…read morereasonably priced. Support these underrated small businesses and if you've used their services share your experience so more people will support. Thanks Mike for your professionalism & handling my car with he utmost care. I will definitely use your service for any of our future needs. Mahalo Nui!

Wow! what an amazing experience mahalo for your knowledge and expertise. I recommend all kamaainas…read moreto this towing company. Mahalo!

Kai & Billy we're great. They were very informational, fast service, quick response, and their…read morecustomer service is awesome. I would recommend them and will definitely use them again. Local owned business please support them. Ty