The hotel for an overall experience was clean and enjoyable, but our room was a little compact with…read moretwo Queen-size beds (but we went in there that much). Valet was the only parking option, but we did notice a mall parking lot a block down the street that could be utilized too in worse case scenario. The was a restaurant option called Sera that we did enjoy their happy hour one-day, but we mainly found ourselves getting breakfast options from Paris Baguette that was also connected to the hotel. There was a spa, but we didn't partake in it. I only went to the spa to get the beach towels for the swimming pool. That has a patio terrace area and a jacuzzi, also a lap pool. The wait staff was nice, but housekeeping would not always respond when you called for assistance. I had to go to the front desk a couple times to get ahold.of housekeeping, to get like extra bath towels. There is also a shuttle that will drop you off along the Waikiki Beach strip to get you really close to the beach and other touristy spots in Oahu. Also I thought it was nice that the hotel provided complimentary beach chairs on a 1st come, 1st serve basis. My friends and I got lucky enough to get 4 of them one day for out beach visit. Not to mention the location of this hotel is convenient for a near by shopping mall, Target, Don Quixote, a variety of restuarants, and even the location of our rental car place. I enjoyed my stay in Renaissance and would definitely stay again for the location preference.

The hotel itself- the building was nice, but it needs SO much work. I'm a lifetime titanium…read moreMarriott member and this property is NOT functioning correctly. It makes it worse because they build a $25 spend on your resort fees for the restaurants and this is what they serve you. On more than one occasion our car took 30-40 minutes because they didn't have enough valets, I booked 2 separate reservations back to back to change room types when my kids showed up and despite requesting housekeeping for both, they didn't service my room 3 out of 9 might. 33% miss. We had to request towels by going downstairs because no one was answering the phone. It's 8-2026 so maybe wait until 2028 to let them straighten it up or else you have been warned Horrible. My 2 stars take into account the nice building, location and decently solid rooms for now

This is a review about holding a 90th Surprise Birthday Party Lunch in the Kapua Lounge & Lanai on…read more8/10/2026 Ashley Onzuka made it possible for us to have a successful & memorable event. She communicated & explained everything. The Kapua Lounge & Lanai is beautiful & upscale. We walked in to the room set up with impressive table settings & printed menus. Yukio who was in charge of the event was very patient, kind and went out of his way to make sure that everything was perfect. The special Japanese Cuisine Menu was so delicious. The Birthday Cake was the best that everyone ever had. They even gave us cookies which were so good, too. In the future when we need to hold another event, we will do it at the Kaimana Beach Hotel Kapua Lounge & Lanai. MAHALO ASHLEY & YUKIO

The bar/bistro is all I know. What a spectacular view... as per usual for a beach bar, but mad even…read morebetter by an arrangement of tasty beverages prepared by a competent bartender and served by a well-mannered waiter. 1944 traditional Mai Tai and the olive platter was all I needed before I ventured into the water - btw, larger fish and sea anemone are near the end of the jetty on the coral reef. The high end bar has a dehydrator to make succulent, juicy fruit into a sweet garnish you can eat!

Truly 5 stars! We stayed here for a night this summer for a…read morestaycation and it was a great experience besides our room being near the elevator. We had requested early check in since we wanted a room for my son to nap in right after we went to the pool that morning and when we went to check in, the room was already ready. At check in, we were welcomed with welcome drinks. We went up to our room where there was a nice view of the ocean. Service was top notch from the valet to housekeeping to the pool people. My kids loved the pool, especially the slide. We definitely will be back again.

FABULOUS!!! 5.0…read more The Ritz-Carlton Residences' units are owned by individuals who either place their unit in the rental pool full-time or part-time, or reserve them exclusively for their own use. The service here is impeccable. In every area, attentive service appears to be the primary goal. The staff at the valet area (there is no self-parking) are always on the move, either greeting guests or retrieving vehicles. If a guest looks even slightly lost, someone immediately checks on them. The open-air reception area is located on the eighth floor, along with the pools (one for adults only and one for children) and restaurants. The staff are friendly and efficient. After checking in, we went straight to the elevators to head to our room. These elevators are amazing. I especially love the security feature: at the kiosk, you select your floor and tap your room key on the electronic pad. After a very brief wait, you are assigned an elevator number, which then takes you directly to your floor. We booked a two-bedroom, two-bathroom residence, which was absolutely amazing! Since it was just the two of us traveling, we didn't need the second bedroom. However, we wanted a larger living space, a corner unit with floor-to-ceiling wraparound windows, and a more spacious kitchen. One of the perks when we booked was receiving a $200 grocery credit. A representative reached out by email a couple of weeks in advance to ask what items we would like. We ended up ordering steaks, breakfast items, fruit, juices, and my favorite Hawaiian candies... chocolate-covered macadamia nuts. Upon arriving at our room, all of our groceries had been neatly arranged in the refrigerator. It was just another level of being pampered. The rooms and bathrooms were very spacious. Sitting out on the lanai provided great views of the city and the ocean. This property is not oceanfront, but it is just a few blocks from the beach. Its excellent location also places you just steps away from luxury shopping and numerous dining options. The only negative aspect of our room was the stovetop. The convection stovetop could not get hot enough to properly sear our steaks, so my husband had to finish them in the oven to get them nicely browned. The ventilation system was not particularly strong either, so we were concerned about accidentally setting off the smoke or fire alarm. In the end, everything worked out, and we enjoyed a lovely sunset dinner on the lanai. The grounds and pool area are beautiful. There is an adults-only pool and a children's pool. Every day at around 2:00 p.m., complimentary ice cream is served. This is the kind of life I could enjoy every day! It is also nice to know that the residences will always look fresh and up to date, as the brand requires a renovation every ten years or so. This is at the owner's expense, unless the residence has been removed from the rental pool entirely. We absolutely loved staying here and look forward to returning many more times.

I will never forget the way the Hawaiian breezes felt in my hair. And I will also never forget the…read moreoutstanding hospitality, accommodations and luxury of this gorgeous hotel. I love that it is in the heart of Waikiki, very walkable to shopping and nightlife should you want to leave the grounds of the resort. The nightly local music with hula under the sky is magical. Reservations for dinner, or grab a first come first serve cocktail table at 5 to watch the sunset! There is also nightly jazz in the bar. La Mer is a one of a kind French experience and Orchids is fantastic for any meal of the day. Just outside the hotel is a delightful oceanfront park where the hotel hosted yoga each day. A highlight for me. Great poolside service. The beach is small, so if you are looking to lounge on the beach, that's not really much of an option. This hotel is a member of the Leading Hotels of the World. So you know it has the highest standards. That brand has never steered me wrong. And the fact that it is not under a massive hotel chain umbrella means it can maintain its authentic individuality. Pro tip: if you have a late flight, there is a lounge where you can relax and prepare for your departure, as check out is 11am.

Review: Beautiful property with lovely touches, but rigid service and poor beach access fell short…read moreWe recently completed our first trip to Honolulu, staying at the Halekulani while nearly seven months pregnant and traveling with our 3.5-year-old. As many mention, the property itself is pristine--calm, spotless rooms, excellent toilets, and comfortably sized showers and tubs. The nightly turndown treats from housekeeping (ranging from chapstick to custom coasters) were a delightful detail we looked forward to each evening. Breakfast was included and decent, though it skews heavily toward traditional Japanese options. As a pregnant guest, I was a bit disappointed by the lack of basics like oatmeal, and the requested toast turned out to be basic white bread. We encountered some exceptional team members. Donna at the front desk was wonderfully warm, remembering my son's name from our second day. A lovely woman at the pool with very long hair and a gentleman who plays in a band were also fantastic--he consistently helped us set up cabanas so I could stay out of the direct sun. Unfortunately, two major issues significantly impacted our stay: * Unprofessional Pool Management: The pool manager (who did not wear a nametag) was surprisingly rude. After another attendant helped us secure a shaded cabana the day prior to ensure I had sun protection while watching my son play, the manager confronted me about "saving" cabanas. Considering the hotel was not full, the aggressive tone taken with a heavily pregnant guest was completely unwarranted and unlike anything I've experienced at a property of this tier. * Misleading Beachfront Experience: The hotel advertises itself as a beachfront resort, but the accessible beach area is extremely minimal with choppy water. Between the lack of loungers or shade and the large Mai Tai catamarans constantly docking right next door, swimming isn't practical, nor is relaxing on the sand if you need sun relief. We truly wanted to love our stay, but given the premium price point, the combination of poor beach access and an unnecessarily hostile interaction at the pool left us thoroughly disappointed.

$200+ per night to access a hotel room without AC or a working shower. This is egregiously…read moreunacceptable and quite possibly the biggest disappointment of my trip. Had to ask for a fan that was covered in dead bugs. This is absolutely foul. I came here for a luxury experience and this is anything but. 100 degrees and overpriced! Avoid at all costs.

Staff has been very friendly and helpful but people leaving 4-5 star reviews must not have stayed…read moreanywhere else on Waikiki. Hotel is in poor shape and needs major updates and repairs. Room smells dank and damp. Although views of ocean and Diamond Head are beautiful it feels like staying at my old grandmas house. Left after one night

Tee's Inn is a Terrific, intimate B&B out of the way of the hustle and bustle on the other side of…read moreOahu (about 20 mins from dwtn Honolulu). I've stayed here a couple of times while in Hawaii either on business or a short break. They are traditional Japanese style (owner is a Japanese transplant), and they cater largely to the Japanese Tourist business, which is very demanding. Very clean, modern and minimalist bedrooms. Breakfast can either be American Continental or Japanese Style. The yard is on an inlet to a saltwater pond and there is a stunning view of the Ko'olau Mountain range. If, like me, you spend a lot of time in Hawaii and get sick of the cacophony of HNL, head over here.

This is the best place to stay on the island. Conversation, breakfast, accommodations, and scenery…read morecan't be beat. You are close to everything. We have stayed here twice, once in 2006 and then again right before our wedding in 2013. We love Tee and the family! I asked for a Gluten Free breakfast, and it was the best!

Whiskey loved it! The staff was very accommodating, and Hoku and Whitney were awesome.read more

I would have loved to love this place, but it just fell short in too many ways…read more Pros: Really fun mid-century feel. The decor made you feel like you were in an Elvis movie, with interesting era-appropriate art and furniture. They have a coffee shop by the check-in desk, great to go order your morning latte. The restaurant is also in the lobby. The bartender is impeccable and original. The pool is on the smaller side, but not highly used so it never felt crowded. It also had ample seating. It's location is nice, you are just off the very busy main Waikiki commercial area, but close to shops, dining and the beach. Cons: Don't ever let them stick you in room 241. (My husband made the reservation, so I have to admit he might not have read the fine print.) I thought I was in hell. It would have been more relaxing to sleep on a park bench. It smelled horribly musty. The floor was curling up on the edges from an obvious moisture issue. The floor was so dirty that it stained your clothes, I'm not sure if it had ever been mopped. Then there was the brain-shattering noise. The first night I thought it was from the parking garage (which was our only cement view with bird crap) and cars revving. By the next evening, I realized that we were directly over the restaurant, and next to the elevator and air conditioning system and near an ice machine. Every few minutes a huge rattling swoosh would occur ALL NIGHT AND DAY. It was so bad I cried. Floor two also happens to be the dog friendly floor. I don't own a dog. All I heard was dogs being taken in and out to poop at all hours. Ugh. We had made reservations well in advance, and had requested to be near the rest of our family in another room. We ended up on another floor well away from them, which was disappointing. Parking is horrible and not in the same building. The garage can't handle anything larger than a sedan, so we ended up paying for a private lot for the week. I didn't hate the place and would consider staying there again for the price, but only if I was sure to get a better room.

As Hilton Honors- we booked this location on the app as our regular hilton location was booked. Ka…read moreLa'i is a gem of a hotel. The stay was because we didn't have electricity after hurricane Lala. It was such an amazing stay what started as 3 days/2 nights extended to 6 days! We were greeted at the valet $55 a night. Service is great- they had our vehicle ready at 6am for work. There is no self parking. However they are very efficient! The lobby is on the 7th floor- so helpful - Ayumi helped to extend our stay. We met her at check in also. All the staff are pretty helpful and nice. The rooms are so comfortable and the kitchenette is not the normal "kitchenette". The stove has 2 hot plates- no oven. A microwave. The dishware and cutlery. Subzero mini fridge & freezer. Breville toaster & blender. Zoriushi rice pot. Nespresso make and pods. The knives are German made Zwilling. Impressive. The sofa bed was comfortable - the mattress was like a memory foam type?! Or it felt like it. The gym has dumbbells up to 75#, yoga mats, medicine balls, kettlebell, cardio machines- bike- treadmill- elliptical and even a peleton too, they have circuit training cables and machines. Even filtered water, cold towels, fruits and towels to use. The infinity pool and hot tub were a joy. They offer towel service, lounge chairs, drink service, and complementary smoothie and ice cream with toppings (caramel, chocolate, and sprinkles) The business center or library has computers (good speed too), phone charger, printer and couch with additional chairs. There were 2 newspapers on the table the other day. Convenient. The restaurants: Bloom for breakfast and Kini Room. They also have a bar at the lobby. And a lil coffee shop. An ABC store is a block away- huge

TRANQUILITY! 4.8…read more We stayed here during the first half of our most recent trip to the island, mainly to compare it with another property/residence that we really like and wanted to make a direct comparison. We also used our American Express Platinum Hotel Credit benefit, and it was great that this hotel qualified for it. Ka Laʻi is one block from the beach, backing up to Fort DeRussy Park, a military reservation, and is surrounded by many shops and restaurants, especially along Luxury Row, which is a non-negotiable visit for us. There is so much aloha felt here, with the staff always greeting us with genuine smiles and a willingness to help. The hotel is quiet and soothing, perfect for a relaxing stay. We checked in seamlessly and were provided with cold, refreshing water upon our arrival. Our room was spacious and felt very cozy, with beige carpet and tile flooring, brown furniture, and dark cabinetry in the kitchen. In the seating area, there was a large full-size sofa, an upholstered side chair, and a coffee table. The long dresser and closet provided plenty of storage. A lovely welcome treat was left in our room: two Ka Laʻi reusable water bottles, Hawaiian semi-sweet chocolate, and Beach Brittle. These items were a very nice touch. If you feel inclined to enjoy more Beach Brittle, you can purchase it downstairs in the small shop next to the spa. The bathroom had a double-sink vanity with plenty of counter space, which is a must for me, a large soaking tub, and a wet shower area. It was a generously sized bathroom with plenty of room to move around. Our stay included a wonderful breakfast buffet at Inyō. There was an omelet station with a chef preparing made-to-order omelets, along with a variety of beautiful fresh fruit, hot and cold breakfast items, rice, and Asian-inspired bites. The infinity pool is located near the restaurant, Inyō. It's tiled in a beautiful blue that adds a nice contrast to the tan backdrop of the neighboring high-rise buildings. The pool is long and narrow, accented by a series of raised, tiled planter islands that provide a bit of privacy between guests. We were too busy to swim or enjoy the other amenities, but just walking around the grounds was incredibly relaxing. It's a very peaceful place to stay, unlike many of the larger hotel brands. The standout at this hotel was definitely the service. The staff always made eye contact, greeted us warmly, and either asked about or anticipated our needs. This is a hotel that is definitely worth returning to.