omgosh! what a great place to stay- Bob and Jeanette were incredible hosts- Bob is a funny guy and…read morethe place was very comfortable and clean. i would highly recommend this place to my friends and family. And the rate was incredible btw.

Not a good review - I am staying In the HARMONY -I believed I had chosen a nice Airbnb - Papaya…read moreParadise has an nice pool w/ lounge chairs & covered patio as seen in their picture - nice room clean w/ essentials you might need / on property is a also a shared kitchen w/ some perishables stocked - the washer & dryer is also in the kitchen -BUT, you need to permission to use them--- is just Not available - I checked in July 31st -today is August 4th 2026 --I have not been able to do my laundry because it is never available ! I have contacted the owners of this B&B Jona & her son Hogan. I was told they are doing the housekeeping laundry - which is a big flat lie - there are no guests doing their laundry. I have sent messages via text & phone cal - no answer -finally, I was able to contact the Hogan on the Airbnb email . Hogan answered my emails & basically gave excuses why the washer was / dryer is occupied - no time or when the washer & dryer will be emptied. I find this 100% bad customer service No one is on property - i don't like being ignored - just words up - keeping Yelp customers informed - Big Complaint Mrs C disliking Payapa Paradise - and - unhappy - I still need to wash/dry only one load.

Thé continental breakfast and pool are certainly lacking. But the proximity to the beach and all…read morethe things happening for the price was pretty good. Our room was clean and we had a partial view of the ocean from our balcony. Our bathtub could fit three people and front desk service was very attentive, especially after check out. They held our bags, let us take beach towels and gave us a shower to get ready for our flight. Fantastic!

Have you seen the movie "The Beach" with Leonardo DiCaprio? Remember that nasty, dirty motel he was…read moreat where he met the guy Mr. Duck? This place felt like how that place looked in the movie. Smells of cat urine smack you in the face the moment you open that room door. The floors feel dirty and nasty. The air is thick and smells like mildew and cat piss. You instantly regret believing those online profile pics. You realize you've been catfished. The valet person is unfriendly and you first think, "hmm. Maybe just a bad day." You go to check-in and that's a breeze. You walk towards the elevator and look back and see the receptionist who checked you in is looking at you. Later, you realize he's wondering how long you'll last. You go into the dated and dirty-floored elevator that took too long to get to you. It takes you up to the fourth floor where you enter into the lair of doom. A flimsy lock opens at your keycard and in you go. Peeling wallpaper, dirty doors, lifting floor tiles, stained windows. You feel like this is a mistake. Your family is too afraid to get into bed. They keep their outside clothes on to protect them from bedbugs. You go downstairs to ask to be moved to another room. The night worked, Yuta or Yura greets you with kindness. He apologizes and says that they're all booked up and no rooms are available. You ask him to check if someone might be leaving tomorrow so you can get an idea if there's somewhere to move to tomorrow. He apologizes and says that he can't share that info. You're confused. Why can't he check the computer and see who is leaving tomorrow that might open up some availability for you? You ask to clarify. "So, can you give me some kind of guess or estimate to see who might be leaving tomorrow? Or some kind of idea if the answer will be yes or no if we can change rooms?" He then begins to repeat himself three or four times while blinking profusely. "I'm so sorry I can't help you. I'm so sorry I can't, I'm so sorry I can't help you." Panic hits you as you've seen 20/20 and First 48 and this type of outburst looks familiar. You apologize and slowly back away. Now you have to find a new hotel because what the heck was that? You try to get some rest after a long flight and strange encounters. But you can't. There's yelling, hooting, hollering, and a loud and obnoxious bass thumping in the distance. All. Night. Long. Finally at 3 a.m. you look outside and see, there's a club outside and the patrons have now gathered in the street just below your balcony across the street. It doesn't matter that the windows and doors are all closed, these sliding doors are from the 80s and they're paper thin. Finally, morning arrives and you get up to watch the sunrise. That's nice. After you head back, you go to check out their "continental breakfast". It's just an awful joke that won't stop giving. After everyone in your family is awake and your bags are packed, you go to leave. Before leaving, you stop and talk with the receptionist, Yama, Yana, or Yara. She says she'll refund the resort fee since there is no true resort. She's heard these same complaints before and did not seem shocked at my reporting at all. This place is ideal for someone on a budget, traveling without kids, and who doesn't mind a little dirt under their fingernails. I get home a week later and find that the resort fee was not refunded, and I have to call them back again. After all fees and taxes, a one-night stay in Leonardo DiCaprio's nightmare motel was about $548 USD. Wow. What a tale.

We had an absolutely incredible stay at Aston Waikiki Beach Tower -- easily one of the best…read moreexperiences we've ever had traveling. The view from our room was unreal... hands down the best we've ever had. We've stayed at beachfront resorts before, but nothing compares to how close to the water we felt here. Waking up and seeing the ocean right in front of you is next level. The entire property was spotless -- seriously clean from top to bottom. The beds were super comfortable, and everything just felt well taken care of. What really made the stay special was the staff. From the moment we arrived, the reception team welcomed us like family. They even memorized our names on day one, which says a lot. Anytime we needed anything, they were there immediately and genuinely happy to help. The valet team was also amazing -- super friendly and always on it. Little things like that go a long way. Location is perfect -- you can walk to everything in Waikiki, which made the whole trip so easy and enjoyable. The pool area was clean and relaxing, and having FREE parking is a huge bonus. Overall, this place honestly felt better than some 5-star resorts we've stayed at. It made us feel at home in the best way possible. This will 100% be the only place we stay when we come back to Waikiki. Highly recommend.

While staying at the Aston Waikīkī Beach Tower in an 11th-floor suite (specifically Unit 1102)--one…read moreof the two center oceanfront units on the floor, which was booked via Airbnb--we enjoyed a beautiful, spectacular oceanfront view and a prime location close to restaurants, shops, and the beach. However, my stay fell well short of expectations, particularly given the high nightly rate and total cost on Airbnb. The property manager, Midori, was responsive and tried to communicate on our behalf through the platform, but the owner's response and the overall condition of the unit were very disappointing. A vacation should be about rest and relaxation, but my stay in this unit was overshadowed by several clear inconveniences and safety hazards: Plumbing Safety Issue: The bathroom sink ran hot on both handles. Having to wait a minute to flush out hot water to reach a usable temperature is unacceptable, especially with a young child who complained about the hot water while using the sink. Management dismissed this after our departure by stating the water merely "runs warm," ignoring the fundamental expectation that one handle should run cold and the other hot. Maintenance, Odor & Lighting: We experienced a lingering odor related to the water tray/refrigerator area as well as flickering lights in the small room. Management brushed off these concerns by noting there were "no past complaints," treating the issues as if they were fabricated rather than addressing the actual maintenance problems present during our stay. Disturbances: I stayed in the small room to the right of the front door and was subjected to loud, early-morning construction and street noise starting as early as 4:00 AM. When this disturbance was raised, the owners/management offered no solutions or basic noise mitigation, such as providing earplugs or noise-canceling headsets, leaving guests to suffer through sleep disruptions during a time meant for relaxation. When I raised these reasonable concerns, which were communicated by Midori, the owners chose to focus on self-defense rather than guest comfort or committing to actual repairs. A prime location and spectacular view cannot make up for unaddressed safety hazards, persistent noise, and basic maintenance failures. Future guests considering booking this center oceanfront suite on Airbnb on the 11th floor (specifically Unit 1102) should be aware that ownership tends to dismiss valid feedback rather than taking accountability.

Staff was amazing at the hotel, there is a lot of stuff to do around the hotel and the hotel…read moreoffered many things to keep us busy and satisfied with our stay there. I would def recommend getting ocean side view and the breakfast buffet it was very convenient for us.

AVOID AVOID AVOID. Good location, but that's it, the photos on their website are deceiving. The…read morerooms are small, outdated and incredibly dirty. Upon check in my microwave had popcorn grease on the bottom, there were weird stains/messes on the sliding glass door and the bottom of the room door, and there were crumbs under the sheets of the pull out couch. I let them manager know and even emailed pictures, she said she would have them clean it. When we returned they hadn't cleaned A SINGLE THING. They made the bed and replaced the coffee and didn't clean. Horrible experience, their excuse was they were fully booked and focused on getting the new rooms ready!!

I would have loved to love this place, but it just fell short in too many ways…read more Pros: Really fun mid-century feel. The decor made you feel like you were in an Elvis movie, with interesting era-appropriate art and furniture. They have a coffee shop by the check-in desk, great to go order your morning latte. The restaurant is also in the lobby. The bartender is impeccable and original. The pool is on the smaller side, but not highly used so it never felt crowded. It also had ample seating. It's location is nice, you are just off the very busy main Waikiki commercial area, but close to shops, dining and the beach. Cons: Don't ever let them stick you in room 241. (My husband made the reservation, so I have to admit he might not have read the fine print.) I thought I was in hell. It would have been more relaxing to sleep on a park bench. It smelled horribly musty. The floor was curling up on the edges from an obvious moisture issue. The floor was so dirty that it stained your clothes, I'm not sure if it had ever been mopped. Then there was the brain-shattering noise. The first night I thought it was from the parking garage (which was our only cement view with bird crap) and cars revving. By the next evening, I realized that we were directly over the restaurant, and next to the elevator and air conditioning system and near an ice machine. Every few minutes a huge rattling swoosh would occur ALL NIGHT AND DAY. It was so bad I cried. Floor two also happens to be the dog friendly floor. I don't own a dog. All I heard was dogs being taken in and out to poop at all hours. Ugh. We had made reservations well in advance, and had requested to be near the rest of our family in another room. We ended up on another floor well away from them, which was disappointing. Parking is horrible and not in the same building. The garage can't handle anything larger than a sedan, so we ended up paying for a private lot for the week. I didn't hate the place and would consider staying there again for the price, but only if I was sure to get a better room.

The Surfjack Waikīkī is such an adorable hotel in the perfect Waikīkī location. Everything is…read morewalkable, and the vibe is super cute and laid-back. We were even complimentary upgraded to a 2-bedroom suite on the 5th floor for my birthday, which made the stay feel extra special. For a group of 4, it was about $1,300 for four nights with parking included, which felt very affordable for the area and the quality. The price point is great for what you get -- stylish rooms, comfortable beds, a cute pool area, and live music that really adds to the atmosphere. It definitely has that boutique island charm. A few downsides: room service was $80 for a pizza and pasta, and honestly it wasn't very good. Room service/housekeeping could also use some upgrades -- they only turned over one of the rooms in our suite and left behind trash. Our room had an adjoining door, and we could clearly hear the mom next door screaming and cussing at her kids every day, which wasn't ideal. Also, parking is about three blocks away and we weren't told that before arrival, which would've been helpful to know. Overall, it's a super cute spot in a great location with a fun vibe -- just a few things that could be improved.

Nice location, excellent breakfast place right next to the hotel…read more But we had a leaky toilet. Humidity made the room smell. Phone charger by the bed didn't work. Wonky wifi, so you can't work.

WHY I WENT HERE: - business trip…read more THE LOOK (FROM THE OUTSIDE): - located on Ala Moana Blvd in between Kalakaua Ave and Kaila Rd/Ena Rd - valet parking available for $55/day THE LOOK (FROM THE INSIDE): - honestly didn't get a chance to explore the whole property and its amenities - lower level was the street and valet parking, level above that was the actual lobby and in-house restaurant - my room had what I needed; shower was a bit small - it's Waikiki so it's essentially "downtown" so noise levels are what they are CUSTOMER SERVICE: - I was able to check-in and check-out via the Hilton app, but did go to the front lobby to redeem my complimentary food credit for being a Diamond Member

Janice's rental is absolutely wonderful so well stocked above and beyond what normal B&B's give…read more She has so much detailed Attention to everything. It is very comfortable clean Hawaiiana Style ( IYKYK) (for that reviewer that said dirty-smelled obviously doesn't stay in Hawaii or has never stayed on the islands very often) , anyways-its perfect for two or three people. A big bed with a pull out couch. She stocks everything for the stay from TP to drinks to goodies, breads, sweets,fruit , left in the microwave, on dishes, including anything and everything you would need to have a wonderful stay. No not 5 course meals!! But your in a suite hello?? thank you Janice for a beautiful place to stay, your generous hospitality, and your such a sweet soul . We definitely coming back as we come. every couple years our Ohana is here. My husband is very particular and he liked it so thank you again, You will not be disappointed . fyi... it is up about 10-13 ( not sure) stairs , Property is a Garden Oasis. Mahalo and Aloha Andy& Michelle S.

We went there in the summer. There was not much of options where we wanted to stay near Lanikai…read moreBeach so that was the only open space to book and the photo shows a really cozy and nice decorative room. but I think it is outdated and needs a little bit of remodeling and deep cleaning. ( it smelled old) I love the beach so much it was only 10 minutes walk. and there is a breakfast that is enugh for two . Fruit basket.. We did not get to talk, or communicate with the hostess at all. which is not a bad or a good thing. five star for location one star for the condition of the room. There was towels, enough napkins no waters or filter and the kitchen tool was so outdated like 50 years old, also carpets, beds etc. I honestly did not want to leave a review on yelp.cuz i did on Airbnb, but Yelp keep bringing up this place to review, and I did not appreciate the response on rbnb . I am not shaming the hostess, because she took care of every detail, except of the cleaning which is very important to me

Enjoyed our stay here. It's located next to Fort DeRussy Park. It's in a nice location and within…read morewalking distance of lots of shopping, the beach, and different eateries. We got the newly renovated one-bedroom with a kitchenette. The room was clean, spacious, and the bed was comfortable. We could see the Friday night fireworks from Hilton Hawaiian Village. They only offer valet parking for $50 a night with in-and-out privileges. Marvin at the front desk was really nice when he checked us in. My wife called several times with questions, and Steven answered the phone. All the staff we interacted with were nice. I was celebrating my birthday, and I was given a nice surprise. We used the 15% off discount for Favorite Restaurant across the hotel. The food was okay. It was nicely decorated inside. If you check out their Yelp page, it looks like they changed their food. There is a daily amenity fee of $37. Things we used: * Fruit-infused water and chilled water in the lobby * Manager's wine and cheese afternoon reception on Mondays, Wednesdays, & Fridays - We really enjoyed this. There was live entertainment: a singer and a hula dancer. They were interactive with the crowd. * Shell lei greeting at check-in * Daily Newspaper * Heated outdoor pool We enjoyed our stay and would come back.

We stayed at the Luana for a few nights before our wedding ceremony. Despite informing the staff…read morethat we were staying for our wedding, we were not offered any congratulations at check-in, nor provided any small gesture in our room from the hotel. We checked our parents in here with their own rooms as well. During the first night's stay, a giant cockroach fell onto my dad's face while he was sleeping. This obviously unnerved him. However, the hotel refused to change his room. Instead offering to spray Raid in their room while they were out during the day. The rooms themselves admittedly are pretty spacious, and it was nice that it came stocked with a microwave and drawers full of dinnerware and utensils. The room decor is definitely dated, but aside from the cockroach incident, appeared to be pretty clean. There is a daily resort fee of $37 ($43ish after tax) + $50/day parking. The hotel is located near the end of the strip, so a bit of walking is needed to reach the main touristy area.