So i mean, its alo. So we will get the elephant out of the room first, it is expensive. Like jaw dropping what the heck, makes no sense. (We got a pair of leggings, a sportsbra and a pair of crew socks and I think our total was $278) But my mom loves it so we do what we gotta do. We found a really cute workout set here for her, they had a lot of sizing even just a few days prior to Christmas. The store was clean and organized even with people pillaging through it, so i know the employees were on top of things. The main drawback other than price was being greeted when we first walked in, the man had a really strange and almost like...catty salesman pitch/tone/approach that just felt weird, soulless and left me feeling... idk how to describe... but it wasnt good. read more

Alo Kierland review for Corbin for EOM! He is awesome. Knows the brand, marketing strategy and people skills like a pro! He is so kind and knowledgeable. read more

Beautiful activewear!! Lots of separates and sets. Fit always seems a little on the smaller side but always plenty of sizes. Sooooo comfortable and a lot of the styles are easily worn outside of the gym. I'm always welcomed when entering the store and the staff is so friendly and helpful and they always help you get sizes and the perfect fit!! Prices are a bit high but the cute clothing is so worth it!!!! read more

ALO - Men's Clothing Near Me - Scottsdale, Arizona

Typical ALO store modern and lots of athletic wear at extremely high prices. Staff was friendly but I didn't make a purchase.

Hi my friends on Yelp. I am giving this review 5 stars because of what a fantastic job an employee did to turn around a bad situation. I don't want to go into too much detail. What I will share is after calling the store prior to driving there, then getting there and getting a totally different story, then being told I had to call customer service to get my order number, wait for 25 minutes on the call only to get disconnected, then calling again and finally getting through with my order number, to going back in the store with every intention to go with a refund instead of exchange and never go there again. The star of this story that could have gone so much worse is DJ. The man named DJ is a saint. When I walked back in the store feeling overwhelmed at how I was being treated, feeling like they were not hearing me or helping me and feeling like they think I am a crook. There he was - Mr DJ - he was the one I talked to on the phone prior to going to the store and assured me he would take care of everything. When I saw him I started to cry (super embarrassing) just from all the events over the last hour or so. Also already feeling out of place in a store like that being plus size and feeling uncomfortable and unrepresented. DJ was in interviews when I first got there, otherwise all this could have been avoided. He has a calming voice and assured me he was going to fix it. And he did. If you had told me 15 minutes before then that I would be purchasing 2 pairs of leggings I would have thought you were crazy. But I did. DJ patiently and calmly brought me around to some options that would work. He restored my faith in the brand and the store. Because of him, and him only, I would return to the store and purchase other items. I want to sincerely apologize for crying. I am so embarrassed that the emotion came out. I want to thank DJ for providing me with a safe space. You are a star and I will never forget your kindness. To the store manager and district manager...please give this man a raise. Full disclosure: I was trying to exchange an item for another item in the store. I did not have the original receipt. I understand how that can be challenging but I feel that none of this runaround should have happened. read more

Service is so so. Encountered some nice sales people who were helpful and friendly but encountered a couple of sales people who were not nice and snobbish! We were ignored and just stared at while trying on some clothes. I was there with my three daughters and two granddaughters. We all like Alo and one of my daughters was determined to get a pair of cargo pants and a top to go with it. She almost returned them when she found out about the snobbish sales people! Selection is varied and very good. This store is pricey but the quality is good. We all own Alo workout clothes and love them! read more

So rare to get great customer service these days but I stumbled on it at Alo Yoga @Kierland on 2/13... Bedeviled by availability issues and shipping I left the web site for the store needing a Valentine gift for my wife. I got personal help navigating the store to my target, but what made it great was when we found the matching pants not available (always right?) they got them shipped overnight to the house for Valentine's Day. All in maybe 10 minutes? Nordstroms 2005 level service that made the splurge purchase a great experience. read more

I like the clothes but the service here is awful. The young woman at the checkout was rude and not at all helpful. I ended up leaving and buying the coat online. read more

Not here to review the clothes, I'll do that on the Alo site, just the shopping experience and selection at this location. I haven't been in many Alo stores for comparison but the size and stock of this one seems decent. On multiple occasions I've been able to find items here that are out of stock or backordered online (I appreciate that you can check store stock on the website even when the item is sold out on there, and it's always been right to date, knock on wood!) That said I do wish Alo offered purchase online / pick up in store. That would be hugely beneficial, hopefully one day. I find the girls/women working here to be a lot friendlier than the Alo at Fashion Square. They are neither snooty not pushy but also not aloof; one even gave me an honest color opinion of something I was trying on and couldn't decide. This is a slightly farther drive than to Fashion Square for me, but willing to do it when I can. read more

I loved the alo philosophy, the fashion forward activewear and the namaste mind set consistently mentioned throughout their company website. On December 26, 2022 while shopping @ Kierland Commons in Scottsdale I stopped in this alo location and purchased: 5 full sweatsuits different styles (tops & bottoms) 3 ribbed minimalist tanks 2 mock neck long sleeves 1 quilted hoodie / quilted boxer combo 1 Mens heavy weight sweatsuit (top & bottom) 1 off duty hat Several sets of throwback socks Needless to say I spent a good amount of money but left happy with my purchases that day. Fast forward (barely 2 months later) March 1, 2023. I put on a set I've previously worn twice (under an hour each time) this set has never been washed. While dressing I noticed the pilling all over the front of my new alo heavy hoodie. Absolutely shocked I Immediately sent alo a DM with pics and received zero response to date. I then decide to call the alo Scottsdale location where I assumed they would gladly sent a new one, instead I was treated terribly. The absolute worst customer service I've experienced in years. No options were given to me other than: If your purchase is over 30 days your out of luck - tags or no tags! The call ended with me saying I had no idea the high price items I purchased were such low quality. The employee stated: Oh well, good luck laughing as she hung up. I'll gladly continue being a loyal Lulumon customer. I'll continue wearing quality products which I've owned for 10+yrs! Lulumon offers great customer service with happy customers who consistently return. **alo should change their motto: No namaste after 30 days! read more

I wore this top ONCE, not even to exercise. Washed it on delicate and hung dry and it's already piling. The quality is crap. No quality promise like Lulu. It was $70 and looks like it needs to be tossed ‍ read more

ALO - Piling - Men's Clothing Near Me - Scottsdale, Arizona

If you want RUDE SERVICE and to be treated like dirt ask for the manager/general manager, Jessie and or Ciera. Shame on you Alo for having people represent your brand with ZERO customer service skills. Namaste! read more

First off, answer your phone. If you have an advertised phone number, then answer the damn phone. Literally could have saved me An hour drive and not going down there. Also, your staff is super rude. You are in the customer service industry, hire people appropriately. Not my problem you hate the world. read more

Shop at Fashion Square or online. Not here. What a shame to have a business managed by someone who needs to take a major course in customer service skills. I purchased SEVERAL items from Alo in the recent month. In those purchases was a black hat. I wore the hat a few times and every-time I wore it, I spent the entire time trying to adjust the bill because it looked crooked in photos. Upon further examination, I finally realized that it was the hat itself and it had been manufactured crooked so no adjusting would fix the issue. Today I went into the Kierland Alo to bring the problem to the attention of the staff. I showed the associate the hat and explained the situation. She said the hat had been worn. I said yes and again explained the situation. She took it back to her manager and said her manager denied exchanging the hat because it had been worn and past the 30 days (I got it on 2/29). At this point I asked to speak to the manager. Naomi the manager came out and SO rudely told me that "clearly this hat has been worn several times and we will NOT exchange it." I again explained that yes I did wear the hat and realized that it was the manufacturer issue not the issue with adjusting the hat bill. She was SO rude, made me feel like an idiot, like a loser and like I was trying to game the system. This was about one of 5 items I had purchased on that receipt too. I was absolutely stunned at her rudeness and lack of customer service. I know that as a leader of a business, it is up to their discretion to appease a customer and not only did she not try to correct the situation, she also made me feel so embarrassed. Naomi has lost a customer to this Alo location and I'm sure she doesn't care. But I will also be recommending to my friends and colleagues in the area to take a little drive to Fashion Square or purchase online before supporting a storefront with such unapproachable leadership. I will also note that after I left I called customer service and the associate Sebastian was SO nice and accommodating. I explained the situation, sent a photo of the hat and he is having a new one shipped. What a different kindness makes. If you work in customer service, remember that a little compassion and kindness can go a long way, and rudeness is not easily forgotten. read more

Love Alo clothing but awful customer service here. All the workers were extremely rude & could care less to treat customers with respect.

The new Alo store has come to Kierland! Alo is in half of the old Z Gallerie spot. I have just been swooning over this store. Everything is organized by colors so this satisfies my obsession with organization as well as my desire for comfortable and cute clothes. Everything in the store is very neat and orderly. They offer workout clothes, and some adorable accessories for men and women. They even have hair and skin care. There are cheaper options, but I love the designs and fantastic quality. read more

Came in tonight to do a simple exchange. Same shirt/style and size only requesting a different color. Was told could not do this because item purchased on sale (that just ended day prior). Explained it is same shirt, exact price, different color. Was belittled and treated as though the exchange was a "favor". Felt part of this was discriminatory and will be contacting corporate. Any other athletic wear company would have smiled, been an easy and simple exchange. read more

Stay away especially if you pay cash- they will not return your cash- they will put it in a gift card!

I come in because I'm a tall man looking for some sweatpants that would be long enough. I had multiple associates help me out and they were awesome! Everyone was so nice and kept checking on me,I left with more than I needed! Let me add that store is so well organized! Definitely will be back! read more

Visiting from California and the service was impeccable, as Alejandro and the manager Mercedes were the best EVER. They answered all my daughter's questions patiently and assisted them with all of their purchases with a smile and the upmost congeniality. read more

I visited alo after my husband gave me a gift card for Xmas. This place is very nice and welcoming. The prices are high as to be expected but the materials are of good quality (or at least they seem to be so far). I would recommend this place to a friend looking for stylish yoga gear. read more

This is my Alo location because the staff is friendly and super helpful. Not only is it well stocked with sizes and merchandise it's also aesthetically pleasing to look at. read more

The manager, Noemi has the worst customer service. Refused to write the customer service number for my mother who is close to 80 and then began to tell this 80 year old woman that she was going to call security on her because my mom is not tech savvy and asked for help contacting customer service. The manager could have easily written the number down for her instead of trying to force her out of the store. She was embarrassed and traumatized. Shame on you for treating her that way. read more

As a large corporation you would think there managers would be nice to customers especially around the holidays. I had a lovely girl helping me do a return and exchange for a gift someone had gotten me during black friday. I wanted to get the same discount on the new item because it was a gift. I wasn't sure if this was possible and I understand if It wasn't but to make like easier I found a discount code online. The sales associate called her manager over and she very rudely told me that my code wasn't a thing and she had never seen it before. I was not fighting or forcing her to let me use it it was simply a question and she was beyond rude and disrespectful in the way she spoke to me. I have worked in retail for 5 years and have delt with the most difficult cusomters and have never spoken to any of them in the way i was spoken to. It's a shame such a wonderful store has a manager that is so unfriendly and not nice. read more

I had a really good experience when I came into the store with my mom who clearly looked like she was ready to spend money. A few months later a.k.a. today, I was disappointed when I went into the store 20 minutes before they closed. I worked retail so I totally understand wanting to make sure you can close on time. Although we were NOT leisurely shopping around. We were actively trying on ONE pair of shorts ready to buy. my boyfriend and I asked them when they close because they had shut off the music 20 minutes early and acted as if they were already supposed to be closed for the night. She replied "ehhhhhhhh you are okayyyyyy" making it seem as if we should be out by now. When we went to check out she asked if we heard about their pro program, both my boyfriend and I being instructors said no but we were fitness instructors (me being a part of 3 studios) she replied "great apply online" which was annoying but understood. Then she told us about our points through the reward program showing us everything we could redeem then we asked what we could get and she said "oh nothing". None of these conversations were initiated by us. Just an overall weird experience and if that's the way they are trained to talk it's not their fault but it's a terrible customer experience, especially when you pay $100 for one pair clothing. I can choose where to shop, yes. But to be at the price point they are, you would think they could invest in training to deliver a customer experience that's worth spending the money. WONT BE GOING BACK. BETTER OFF SHOPPING ONLINE. Save your energy. read more