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    Almanor West Grill

    4.0 (1 review)
    Closed Closed
    Updated 3 months ago

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    1 year ago

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    Carol's Cafe

    Carol's Cafe

    4.0
    (91 reviews)
    3.7 mi
    $$

    Carol's is now called Christi's but it's still the same great food, service and atmosphere. If…read moreyour on the patio, you're treated to a beautiful view of the lake. Our group of seven, and we were service was friendly and professional. Food is hearty and tasty. A treat. A perfect spot.

    We would give zero stars if that was an option... We decided…read moreto stop for breakfast on our way to Quincy because we were here years ago and loved it. It's now called Christy's and today's experience was awful. We arrived a little after 10 and were seated out back right away and brought menus and water. Almost 30 minutes go by as we're watching the two servers serve, seat and take orders from people - everyone except us. Once our order was finally taken, we learn they're out of bacon and sausage which is an option for one of our meals (canadian bacon and chorizo were available but we don't like either so not an option for us). While that was a bummer, at least our order was taken. Another 20+ minutes go by, and there is now another table seated just near us and the woman who seated us is bringing them drinks and menus and takes their order within a few minutes of them being seated. We hear her telling them about the special which we weren't told about. As she was walking away from them, I asked her if our server was her or the man who eventually took our order and she told me "whoever is available" is our server. I'm not sure if the person in charge is aware of the poor customer service here but a couple of other tables were showing signs of frustration, too. After waiting for another 20'ish minutes and still no food, we let our servers (?) know we decided to leave and we had a picnic at the lake with stuff we brought. Very enjoyable - I highly recommend it. On our way out, I saw the server tell the kitchen we left and everyone looking surprised. A woman was looking at me so I asked if there was someone available to listen about why we're leaving and a different woman stepped forward and listened. She offered to make it right, we told her we'd already been here almost an hour with no food so it's too late for us, but we thanked her for listening and left. We don't come this way often and I don't think we'd try again now that it's a new owner. All that said, the patio is a lovely spot for a meal with a view.

    Photos
    House salad
    House salad
    Fish bastille
    Fish bastille
    Famous fried chicken

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    Famous fried chicken
    Savor Ice Cream

    Savor Ice Cream

    4.8
    (89 reviews)
    47.1 mi
    $$

    Savor was giving out free ice cream tonight at Shakespeare in the Park The Tempest. The vegan…read morestrawberry was exceptional! On par with Campfire Coffee. Will be stopping in to try the Chico Chai and sample more vegan options.

    They do such a great job here. I love that I can take my friends with the highest dietary needs…read morehere since they are completely peanut free, transparently disclose potential allergens in each ice cream, and offer plenty of both dairy and vegan ice creams (I believe half are dairy, half are vegan, and I want to say there are about 6-7 options of each). I also love that they are completely gluten-free even though I am able to eat gluten, again, because friends and family who cannot eat gluten can eat freely here. Even though I'm not really a cone person, the scent of the cones baking entices me to get them often. Their new location is much bigger and has a much better flow with a dedicated section for the line, and they have a nice outdoor space to enjoy the ice cream outdoors as well. I am always really excited to see their new monthly rotating flavors even though I most frequently get my usual, which is a mini scoop that is half caramel and half coffee, which I think is the perfect pairing. I think for what they offer, their prices are completely reasonable. Just the other day I got two mini scoops (personally I think that volume is plenty!) and a cone, and my total came to $9. Finally, they just do customer service right and have a lot of cute little touches: the little gold spoons for samples or their flight of four ice creams, allowing you to purchase said little gold spoons for $3 (I may or may not have purchased two for myself), the employees are super friendly and on it and maintain a good flow (the line moves fast, even though it's super long usually!), the list goes on! Now, if I were to be completely nitpicky about making it a *seamless* customer servive experience, I personally love when that awkward tip screen does *not* come up when I am getting counter service, but I also acknowledge that that may just be a hot take. Not that I don't think they deserve it because they absolutely do, but I just find obligatory tipping pretty dystopian and would rather have faith that everyone is getting a living wage without having to "perform," and the prices are the true prices making it possible to do so. But again, overall this is an amazing place and I am so happy this local business exists in Chico. A cute little sidenote: one day the spouse of the owner was kinda helping out in the front, and he was just gushing about how proud he was of his wife and the work they're doing, and it was such a sweet endearing moment.

    Photos
    Vegan Mint Chocolate Chip Icecream in a Vegan and Gluten Free Waffle Cone
    Vegan Mint Chocolate Chip Icecream in a Vegan and Gluten Free Waffle Cone
    Savor Ice Cream
    Savor Ice Cream

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    Almanor West Grill - tradamerican - Updated August 2026

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