Went in with a trade was a little disappointed in the trade in value but it was a car I had just…read moresitting in the garage for over a year so was looking to get something I would drive. I did and beat out another customer for the same vehicle by 45 mins (You snooze you lose) got what I came for and Will was a great service person. I think those that are all complaining are just mad and trying to get something beyond their means (And credit rating) Would buy from them again. Definity would recommend them but don't come in with no credit and think they owe you.......There's no fake it until you make it here........

AVOID. Fully financed a 718 cayman, they ghosted my bank on sending the title and sold the car to…read moresomeone else. Avoid the DOWC warranty- service advisors hate this company. fine print wont cover full shop rate, or even taxes on the work, will draw out any process to approval and wiggle out of it. Would get coverage from Assurant or Fidelity but they wont cover branded title vehicles.

I was very skeptical about purchasing a vehicle (Tesla) from across the country without physically…read moreseeing the vehicle until I came across IQAutos. IQAutos posts very clear photos of their inventory for clear transparency of what you are buying, especially for their huge Tesla inventory. They know what photos to display in their listings so you don't have to ask too many questions (Car computer version/actual current range). They make it extremely simple and easy to purchase a vehicle compared to the normal dealerships that play haggling games with you trying to squeeze every possible dollar out of you. They have many years of experience and it definitely shows with how they adapted to today's average consumer. Shout out to Tony who was very responsive and knowledgeable of Tesla's throughout the entire transaction. If I ever purchase another Tesla, it will likely be from them. The entire experience was great! Highly recommend!

Matt and IQAutos were outstanding to work with. So honest and transparent, I really had to ask…read moremyself several times if I was being punk'd. Great selection, best prices you will find anywhere. Cars well taken care of. Highly responsive and A+ communication at all times. Totally seamless process!

This has been the worst experience dealing with that office,there policies change from week to…read moreweek.Not everyone in that particular office IS RUDE,BUT THAT ONE PERSON WHO IS VERY UNPROFESSIONAL will express to you she not going to lose her job over taking a payment,now make it make sense???

Service is amazing. They took time with me and even stayed after hours to make sure we got the…read morevehicle we wanted. I recommend 100%.

I would strongly recommend steering clear of this dealership. They tack on an excessive amount of…read moremark-up and try to squeeze as much money as possible out of you right from the start. One of the biggest issues is that they force you to pay for "Grand Care," which costs $3,262.41. The problem is you don't really know what that even includes -- they can describe it however they want, and you're basically expected to accept it without any clear breakdown. On top of that, their documentation fee is $999, which is extremely unreasonable. The average doc fee in Georgia normally ranges from about $599 to $699, so they're charging well above what's typical. Then when it comes to your trade-in, they go out of their way to undervalue your vehicle. They even use the excuse, "Well, since we're not a major dealership, we have to recoup somehow," as if that justifies shortchanging you. The warning signs were there from the start. When I walked in, I saw a woman who was visibly upset saying, "You all like to play mind games," before she declined to buy a car. I honestly should have taken that as a sign and left right then. The entire experience felt unprofessional, almost like doing business behind a fast-food restaurant instead of an actual dealership. Every time I said something, the salesman would disappear into the back, return with paperwork, and the information would be completely wrong. Once we finally agreed on a number, I thought the deal was set -- but even then, the actual numbers were off by a huge amount. To be fair, the salesman wasn't rude, but that still doesn't make up for how they operate. If you decide to go there, just know that even if you negotiate what seems like a decent deal, they will find a way to justify why you won't actually get the best price. By the time they add all their fees and mark-ups, you're already $4,000 to $6,000 in the hole before they even start processing the paperwork.

My plan originally was not to complain but the issues are too big to ignore. The car is definitely…read morenot what it looked like in the pictures I bought but then when I got home I paid attention that the driver side doors, front bumper, and rear bumper does not match the actual paint color. The rear pillar looks like it was cut off and replaced but the damage was so hard that they didn't fully repair it and left it uneven. Rear bumper has a wavy line where repair wasn't even properly hidden. Driver side doors do not hinge correctly and both quotes I have been given fall above 6k minimum for repairs. I did contact Paul from the dealership and I have not heard from them yet.

Found my Porsche here. Bought it without seeing it in person until the day of the transaction. Flew…read morein during the weekend, cash, and drove it straight home. Had a peasant experience, everything was straight forward. We did wait for everything to be cleaned and serviced as agreed upon and that took a few hours. Title and other documents came in 2-3 weeks later. Quick and seamless transaction.

Be honest and sincere! Purchased vehicle recently, had it ship to house, Shipment delayed for…read morevehicle maintenance issue twice! From first start up 1/2 mile from House dash lights lit up! Check Anti collision, check left, right head lamp lights intermittent.front left and right inside fender well panel not secured. Been following this site for years finally decided to buy a Vehicle NEVER Again! Will spread word in community don't buy from dealership! Integrity is NOT their hallmark!

scam dealer do not shop here. dealer stole $1500 from my down payment causing me to pay $50 more…read moreper month. They forged my signature on the higher payment and submitted to the bank. do not buy from here

Everything! My mom purchased a vehicle 2 years ago and loves her car! No problems with the car…read morewhatsoever! Alicia was amazing and I recommend VIP Kars to anyone looking for a good used car

Do not buy a car from here. We purchased from Ben and he told us one thing but after picking up the…read morecar we were told we had to pay extra to have the car full maintenance done, as well as to have rear back up camera reinstalled (it went out when we picked the car up). As we were driving home, the brakes were bad. We took it back and were told the brakes needed oil. We were told we would have to pay them full price to replace them but nothing was wrong with them. Not to mention when we opened the trunk it was full of water. Ben said we must have left it open. This car was to be for my son. We had to replace brakes right after purchasing because the pads were worn. We had to have the windsheild COWL replaced because the water and bugs were coming into the car​. The wipers also had to be replaced. The weather stripping was replaced around the car because the leaks wouldn't stop. The front of the car appeared lower than when we took it off the lot. Come to find out the AXEL gave out. My son could have been killed due to this companies horrible service and wanting to make a quick buck. My son did not get to fully enjoy his first car that he purchased due to this company. They take no responsibility!

Extremely Disappointed I previously purchased a work van…read morethrough Cars.com from another dealer for about $25,000. It arrived exactly as described and was in excellent condition. Because of that experience, I searched for two more identical vans and found Cobb Luxury, which had many similar vans listed. From the photos, they all looked great. Before purchasing, I repeatedly asked for additional photos showing different angles and the interiors. I never received them. When I called, I was told, rather rudely, "Why do you need more pictures? They're already on the website." The only additional photo I eventually received was a single picture taken from far away showing multiple vans parked together, making it impossible to inspect the condition of either vehicle. I also explained that I was buying both vans from out of state and asked if they could coordinate transportation if I paid in full immediately. I was told yes, and that any additional transportation costs would simply be billed to me. Based on that assurance, I wired the full payment for both vans. After that, communication almost disappeared. Weeks went by without receiving the titles or paperwork. After nearly two months of repeated emails and phone calls, I was finally told the person responsible was on vacation. Eventually, after several more weeks, I finally received the documents. When I asked about transportation, I was suddenly told the vans were now my responsibility because they had already been titled in my name. When I hired a transport company, the driver informed me the dealer couldn't even tell him where the vans were located. They had moved each van to different remote storage lots without notifying me. That caused several more weeks of delays. I finally received the vans almost four months after I had paid for them in full. The condition was nothing like I expected: Both batteries were dead. One van had a failed transmission control module. One had a serious engine oil leak spraying oil throughout the engine compartment. Another had an empty power steering reservoir due to a costly leak. Door locks did not work properly. One door could only be opened from the outside by lowering the window because the inside latch was broken. Break pads and manual brake system full rusted and in bad condition. The mechanic said the engine oil appeared not to have been changed for a very long time. Before using either van for even one single day, I had already spent over $5,000 in repairs. To make matters worse, one of the vans has a defective ignition switch. The engine will randomly shut off even while the van is in Park because the switch has an intermittent electrical contact. My mechanic told me the only proper repair is to replace the ignition switch with a new OEM Mercedes-Benz part, which is very expensive. This was yet another major issue that was never disclosed before the sale. Last week the first van came back from the mechanic, we started installing shelving and tools inside. That's when I noticed sunlight coming through the roof. Upon closer inspection, the roof was full of rust holes. Multiple body shops estimated another $1,000 to $2,000 just to repair the roof. At this point, I still have not been able to use either van for work. I understand these are used vehicles and I never expected perfection. What I did expect was honest communication, basic customer service, and vehicles that reasonably matched their advertised appearance. Unfortunately, my experience was the complete opposite. They had dozens of similar vans in inventory. If they had been honest about the condition of each one, I would have gladly paid more and selected the better quality vehicles. As I explained to the salesperson over the phone, I wasn't looking for the cheapest vans, I was looking for clean, well maintained work vans that would provide many years of reliable service without requiring major repairs right away. Instead, because they hide information, I was never given the opportunity to make an informed decision. If you are going to buy from this dealer, make sure you visit in person with a mechanic!

I car salesman was great and I give him a 4 out of 5. However, finance department spokesman was…read moregoing over the paperwork. He checked mark that I refused to inspection of my 2023 Ford Bronco but I did not refuse. I will be getting the vehicle inspected. I give him a 2.5 out of 5.

If you see other one-star reviews for ALM Ford in Marietta on Yelp, believe them! Here's my bad…read moreexperience: I visited ALM Ford--ready to buy, checkbook in hand--and was told the pre-owned SUV I came to see was sold "just this morning." (They had only been open for an hour, and I checked availability the evening before.) I was ready to walk out, but guess what, the SUV was still there! The story was the person supposedly buying it lived out of state, and they were haggling on financing so "technically", it was still available. I made an offer (based on actually seeing and driving it which I hadn't been allowed to do). I had a bottom-line number in mind, including trade, fees, and tax (all cash). The sales manager came back with his number, and we were far apart. The only thing he would wiggle on was a clear coat they supposedly added to the car for around $900, and he deducted it, a sales tactic where they act like they're giving you something when they really aren't. He also balked at my KBB trade-in value even though my trade had low mileage. They use a dealers' "black book" and offered me $900 less. By now, I was done so I went to get my keys. After reminding the salesperson I had no opportunity to test drive the vehicle, the sales manager offered to have her bring it to my house later that day for a test drive. (Why not just let me drive it while I was there? ) If everything was to my satisfaction, the sale could be done electronically. But this is where this entire scenario gets laughable: Ten minutes before she was scheduled to arrive, I got this text: Hi I'm sorry I won't be there. Someone hit me while I was driving from behind Seriously? ALM Ford is still offering this SUV on all the auto websites, including their own, with a history of no accidents or damage. No out-of-state buyer has driven off with it. This whole thing was fishy from the get-go. I don't trust ALM Ford and will NEVER car shop there again.

Hello..... I wanted to share the experience I had…read morebuying a car at the Enterprise Car Sales Marietta 227 Cobb Pkwy S Marietta GA 30060 On September 2nd and 4th 2024. First of all there are two things I hate most in the world...... Funerals and buying a car. Why? Because at a funeral someone is lying in a casket and at a dealership someone is lying to your face. Well, my experience with Enterprise Car Sales was the total opposite of what I just described. Andrew was my salesperson. He was great. I came there looking for a Toyota Highlander XLE that I saw on the website but it had been relocated to the Duluth location. Then I saw and test drove this black 2022 Jeep Grand Cherokee Limited RWD with the panoramic sunroof. That I believe was on September 2nd on September 4th I drove off the lot in the Jeep. Quality of the vehicle so far so good. Andrew and John were easy and a relief to do business with. If I had to nitpick the people who get the car ready could have put more effort into making the vehicle look brand new. The water spots on the windows and around the vehicle could have used more energy and effort but what ca ya do. I give them a B- /C+. However , Andrew and John I give an A/A+ for their presentation, professionalism and service. So, there you have it..... All My Best ~ Mr.Plowden aka proud Jeep Grand Cherokee Owner!

I was completely satisfied with my experience! Everyone at this location was pleasant to speak…read morewith. My sales person was Juan who was absolutely amazing. He really made me feel welcomed and seen.

After a discussion with the GM he agreed and reimbursed us the money that was charged for a…read moreregistration that did not go as planned. The vehicle and sales staff were phenomenal

Amazing service, very professional, everyone was friendly & they all smiled! Ayo assisted me and…read moremade the sale of my car EZ Breezy!!! Thanks Ayo! And thank you Jose........ You too were very professional and knowledgeable. I appreciate you both Thank you AutoNation!!!!!!!!