I don't even want to give Alltronix 1 star....if I could give them a -10 I would. This is the most unprofessional service company that I have EVER dealt with. Do yourself a huge favor and go with any one else! DO NOT USE THIS COMPANY!! Our 67" Samsung TV went out. It took them almost 2 months to NOT fix it. First it was not what they thought it was, then the part they ordered took a week and then it was defective, then they ordered a part off of Ebay that was used and they were not going to tell us that they were using a used part, well, it didn't work either. 3rd part they "ordered" didn't work either. They don't call you and let you know what is going on, if you want to know you have to call them. Then when they are faulty at ordering parts or getting defective parts they say that they thought that you wouldn't want the TV fixed as it was going to cost more. But, they never called us to let us know the cost, never called and ordered the part and never called to tell us the new amount they thought it would be. We finally gave up and did buy a new TV. The lady that speaks to you on the phone could not be more clueless about what is going on. The repair guy only works every other day, so don't expect anything to be done quickly. He was nice, if I was him I would work for a more reliable company. DO NOT GO TO THIS COMPANY!!!!! read more