I hadn't been in a Best Buy store for a long time and was surprised just how physically large the…read moreMurrieta store was. And since I didn't want to waste time wandering astray through the many aisles, I asked one of the employees named Joseph who immediately stopped what he was doing and helped me out. He was patient, a good listener and quite knowledgeable in terms of what I was looking for. He showed me exactly where to look and answered my many questions. In fact, although the store did not have in stock what I had come in for, Joseph was quick to help me find an even better product at a lesser price. And it wasn't just Joseph who provided excellent customer care. There were also other employees whom I was asked questions of that made me question why the Yelp Review star ratings were so poor. Well, my experience was such that I felt it appropriate to commend the excellent customer service. Because of Joseph, I was in and out of the store without wasting time and with a great product.

I came here to purchase an electronic item. The greeters at the front were very friendly but don't…read moreappear to be knowledgeable. At least from my experience. I was directed to go to the customer service/Geek Squad counter as the item I wanted was kept in the back. Well, after waiting in line for a good 20-25 minutes, I was told the item wasn't even available so I ended up ordering it online for a pick up later. At least the pickup went well.

We had some electronic devices such as a laptop to get rid of so we stopped by Electronics…read morerecycling center. They take laptops! So we found a nice place to bring our electronics to and there a Big sign that you can follow to the back... Greeted upon entry: There was a nice m man naked Lyle that took our LAPTOPS. He let me take some pictures for my Yelp review... What a great value and hidden gem we have here in Temecula!!! Check them out if you have any electronics devices to donate or get rid of!!! ELECTRONIC RECYCLING CENTER!!!!!

I can not recommend them enough. I 100% expected some hiccups or challenges and that was not what…read morehappened. I pulled up to the back with 2 large bins of assorted laptops, cables, monitors, and other electronic junk and they helped unload the bins, emptied them out, and gave the back. Total time was 5-10 minutes - it literally could not have been more painless. As an added bonus they were also very nice.

My wife and I came in to transfer from Verizon to T-Mobile. We had three phones that we wanted…read moretransferred. Plus, we had my father in laws old flip phone that we needed to upgrade to an iPhone 15. We were assisted by Stephanie and Mario. I was extremely happy with how easy it was to accomplish all that we needed. Mario and Stephanie were knowledgeable, personable, and patient as transacted our business. I would highly recommend this T-Mobile location. Thank you to Mario and Stephanie for being so awesome!

So hard to find this location on here! But they are GREAT! I had David help me out and he was…read moreAMAZING! I won't go into detail but I had a very stressful experience that David was able to assist with and was fantastic! Very thorough and even set things up along the way very fast that I didn't need to do myself later. I hope he gets into management and trains others!

*** Located off Palomar at new address... Call first for…read moreaddress. Awesome shop, awesome technician, keep this guy around forever.

First I brought Alltronix a 1970's Marantz stereo receiver that a repair shop in Redondo Beach…read moretold me they could not fix after they charged me $40 to look it over. Then I showed up with a JVC cassette deck. Circa 1975. Previously I brought it to the JVC factory in Orange Country. They told me to throw it away and buy a new recording device. No one repairs cassette machines and even if they did the parts were not available, they said. I dug out my Dual turntable. I took it to Alltronix. Harvey was able to fix all three vintage machines. And at a labor cost of about $80 each. And the parts that the factory said didn't exist were very cheap. I can't say enough about this find. A garage shop in the boondocks in the Inland Empire. With an electronic genius inside. New phone # ( 951 ) 698-7227

THEY are The Best! Fixed my Mac laptop keyboard, multiple symptoms QUICKLY and Very Affordably!…read more I'm going back right now with my old iPhone 8 that I love and don't want to every replace. The lightning cable won't go in...let's see if they make magic again! ; ))) Love 'em UPDATE! They cleaned it out in a jiffy, treated me like family. I'm a very happy customer and truly appreciate this wonderful family enterprise.

Second time I've been in with technical issues with my phone. These guys are great! They went out…read moreof their way to help me and didn't charge me a dime. Fantastic customer service!!

The shop has a very chill vibe to it, and the person behind the counter is easy to talk to, a plus…read morethat they were knowledgeable about their business. I came in to trade in my old iPhone for cash and after they looked it over they offered me, what I would consider top dollar for my iPhone. After which I noticed they had quite a few PS 2,3, & 4 games off to the right. They had other console games too but I was primarily focused on PS games. Found the game I had been looking for forever (Midnight Club, PS2), bought it and now I'm taking it home to get my gaming fix. Highly recommend checking this shop out they appear to be new to the area and kind of operate like a pawn shop, only not, anyways. Check it out and for best customer service ask for Marisa, she knows what's up and can help you out.

Disappointing to say the least at the lack of knowledge of the salesperson receiving my items. A…read moregood HP 27" monitor, Onkyo receiver, and Samsung VCR, all no value so left to be recycled. It seems they are only interested in newer items.

Had a slight issue with wrong purchase and on the 4th of July Jose and Charles handled the exchange…read morereturn professionally and without delay. Folks here have supported my business needs at this location since I found it for the year. I consistently have positive welcoming visits when I need supplies and this team keeps it upbeat, thoughtful and responsive. I do not have experience with their print shop...but what I have experienced has been as it should! Thanks Jose and Charles! I appreciate the folks that were able to help me when needed...especially on a holiday!

This big store at about 5:45 on a Tuesday only had two team members in site. Went in for 8 copies…read moreand to get those papers laminated. I was made to wait 15-20 minutes to receive service because the girl was helping another nice couple... fine... that can happen. She finished them up, rung me up. I was quoted 10 minutes and after 20 minutes inquired to my wait because she continually worked the counter next to her manager. The 10 minutes turned into 40 kids were waiting for dinner. I paid for 10 mil on 3 sheet, but instead received some BS line that something wasn't working after my long wait. I received the items untrimmed and had to do so myself. 1 hour and 10 minutes at a dead store to get 8 sheets printed and laminated... and it wasn't isolated to a random employee... the manager allowed this to happen. The girl working the counter was very nice, but unfortunately inefficient. Nice to apologize for the extra wait time to the couple before me, then apologized to me expecting that 20 minutes into my wait with no work started it was appropriate. The manager standing next to her tried to justify vs mitigate the issue. Also worth noting there was a third team member eventually who was hard to spot because he was wearing a brown leather jacket over his red work shirt. I mention, because during the initial wait period I was looking to pay for an additional item which was no apparent of efficient.