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    Ultimate Electronics

    5.0 (1 review)

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    Photo of Dan M.
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    11 years ago

    Mark is awesome. He has done work for me a couple of times. Always prompt, reasonably priced and everything works when he is done.

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    Office Depot

    Office Depot

    2.8(80 reviews)
    5.1 mi
    $$

    This big store at about 5:45 on a Tuesday only had two team members in site. Went in for 8 copies…read moreand to get those papers laminated. I was made to wait 15-20 minutes to receive service because the girl was helping another nice couple... fine... that can happen. She finished them up, rung me up. I was quoted 10 minutes and after 20 minutes inquired to my wait because she continually worked the counter next to her manager. The 10 minutes turned into 40 kids were waiting for dinner. I paid for 10 mil on 3 sheet, but instead received some BS line that something wasn't working after my long wait. I received the items untrimmed and had to do so myself. 1 hour and 10 minutes at a dead store to get 8 sheets printed and laminated... and it wasn't isolated to a random employee... the manager allowed this to happen. The girl working the counter was very nice, but unfortunately inefficient. Nice to apologize for the extra wait time to the couple before me, then apologized to me expecting that 20 minutes into my wait with no work started it was appropriate. The manager standing next to her tried to justify vs mitigate the issue. Also worth noting there was a third team member eventually who was hard to spot because he was wearing a brown leather jacket over his red work shirt. I mention, because during the initial wait period I was looking to pay for an additional item which was no apparent of efficient.

    The manager spent more time telling us "we don't know what you're talking about" than looking for…read morethe product - because he apparently was aware of the situation before me got there. (It was for my grandma). He required prompting to look at the receipt we offered him. Asked us multiple questions that could be answered by looking at the receipt. He chased down and bothered an employee on their break, told us we needed to wait 7 minutes until their break was over to be helped. Manager finally decided to look for our product and informed us it was exactly where it should have been. Rude and harsh tone. Hope his staff is aware that it's illegal for a manager to interrupt your break.

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    Office Depot - I received everything in 5 mil and was left to trim myself after a 10 min quote that turned into 40 ...add the extra time to trim after.

    I received everything in 5 mil and was left to trim myself after a 10 min quote that turned into 40 ...add the extra time to trim after.

    Office Depot
    Office Depot - Conversation with corporate over complaint about the rude and hostile store manager.

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    Conversation with corporate over complaint about the rude and hostile store manager.

    Ultimate Electronics - electronics - Updated May 2026

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