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    Bertrand's Music

    5.0 (1 review)
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    Services - Bertrand's Music

    Musical instruments and teachers

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    9 months ago

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    Brass Attitude Mobile Instrument Repair

    Brass Attitude Mobile Instrument Repair

    (3 reviews)

    I was looking to have a complete restoration done to a Bach Stradivarius #37 Trumpet that has been…read morestored in its original case and not used in 20+ years. My parents and I recently received it as a gift from my cousin who got it brand new as a kid over 50 years ago. My cousin wanted my teenage son to have it, so he shipped it to us and we decided we would surprise him with it. My son has worked so hard playing for the past several years and we felt he deserves an upgrade from his student trumpet to a professional instrument. I searched for local music repair shops in my area and landed upon Brass Attitude Mobile Instrument Repair here on Yelp. I was intrigued because this company is the only one I came across that offers to travel to the customer's location, provide a quote and pick up and drop off your instrument as part of their service. I sent a message requesting a virtual consultation and Richard was very responsive and knowledgeable- he took the time to answer ALL of my questions as I had no idea the technicalities of restoring an instrument. Richard accommodated our schedule and we set up a time for him to come to our residence to take a look at the trumpet. He offered several options and suggestions for finishes (lacquered, brushed/satin, and silver plating) and brought his own trumpet to show us what a brushed finish looked like. He evaluated the condition of the trumpet very well, shared his own personal experiences as a trumpet musician, and offered great suggestions for how my son can customize the instrument to his liking as he continues playing. Since the trumpet case was not in the best shape, Richard also offered suggestions on the best cases and stated would also be selling them very soon if we were interested in buying from him. He made great recommendations about the best mouthpieces and valve adjustments to fine-tune the trumpet for creating a better sound. Richard identified the dents that needed removal, valve felts that needed replacement as well as corks and screws that needed replacing. He stated he would give the instrument a much-needed "acid bath" to remove rust and other buildup. Richard assured us that the trumpet was in decent shape, but he could make it look better and get it in ready-to-play shape. We agreed to have the work done. Richard emailed a quote to me itemizing the cost of the service he was going to provide and stated that it would be 3-day turn around to complete the work. He kept great communication with us via text and sent us pictures of his work the night before he was scheduled to drop off the trumpet. We paid the invoice online which was in alignment with his initial quote. About 3 business days later, Richard dropped the instrument off this morning and we are very pleased with the work that he did. We can't wait to see the look on my son's face when he receives his "dream" trumpet on Christmas day! Thank you Richard for making this possible for us and we look forward to your expertise when my son decides to have additional customizations.

    Helped me restore a pretty beat up old trumpet to near original beauty AND he figured out a way to…read moreset it up so it will be easier for my left-handed friend to play on his right-handed trumpet. Great experience start to finish!

    Kelly Keys

    Kelly Keys

    (10 reviews)

    My Yamaha Clavinova had a few keys that played too loud. I called Kelly Keys. Jim and his wife are…read moreamazing. Gave me a quote on the phone and then in writing. Ordered the parts without even asking for a deposit. Then after the parts came in, Jim came right over and fixed it. He has done hundreds of these repairs so he can do it with his eyes closed. He works carefully and diligently. No hassles and everything was perfect.

    "A man is coming this afternoon to fix your organ" I announced to my 87-year old mom before we both…read morebroke down in laughter. It sounded like a line from a porn film. Like everything else about her, my mom's electric organ is old. On my last visit I got it working briefly only to have it die out again shortly after she sat down to play. It's an ungainly thing that can't just be hauled down to Guitar Center for repair. How I even found Kelly Keys is a mystery that I'd not like you to have to go through. They bill themselves as a "organ, keyboard, and digital piano repair" service for "all makes and models". That'll do. Whether Kelly Keys has a physical shop out of which they operate is another mystery to me. Once I had their number I phoned for an appointment and arrangements were subsequently made. I have no idea where that town is in which they're based but it didn't much matter as the organ itself was going nowhere. Kelly Keys schedules appointments for dates and times when they'll be in the area and they cover a wide swath of areas (in this case, Newport Beach). Depending on your location you might have to wait a bit to get a date but when you do you'll also get a 2-hour window during which they'll arrive. Charges are $125 for the first hour and they'll let you know in advance if they expect to exceed that. Repairs come with a 90 day warranty. The technician was on time and my mom's organ was fixed for $125. Oh were it that simple to keep all her other organs working. If you need repair to an organ, keyboard, or digital piano remember the name Kelly Keys.

    Bertrand's Music - musicalinstrumentsandteachers - Updated May 2026

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