Isabel Gieser is super helpful!…read more Knowledgeable and respectful of time. Definitely recommend.

* I've had Geico Auto Insurance for 21 years now, & in that time they've never paid an accident…read moreclaim in my behalf. * But 3 weeks ago I accidentally scratched a parked car at the grocery store & waited for the owner to return from shopping to alert them. * It was a tiny rear bumper scratch & barely perceptible unless you were specifically trying to find it. * Anyway today I received my Geico bill & it basically doubled from $53 monthly to $99.90 per month. * I later spoke to the Geico representative & he was impatient with no explanation or valid reason for the major increase. * I'm a little taken back that after 21 years of paying ever-increasing premiums to Geico (with no accidents), that they doubled my monthly payments the first time I actually used their insurance service, for a minor scratch. * Needless to say I did not get a comfortable, confident or warm & fuzzy feeling from the stern customer service handling of this issue.

Amazing service I got helped by Mell super nice she was also fast and professional felt very…read morecomfortable with her service !!

Buen servicio lo recomiendo siempre estan para ayudar estoy muy satisfecho gracias adriana insuraread more

Looking for an honest insurance broker then Steve Kim is it. He is located off of ball road in…read moreAnaheim (in a decent shopping center by Starbucks). I just have to rave about Steve because our family has been coming to him for years. He always goes out of his way to find the best insurance policies and he is honest. He is also a hoot. Great conversation and really positive vibes. He is quick to respond via email or phone as well. I just cant say enough good things about him and definitely recommend for any insurance needs.

I've been using Steve Kim for 18 years! He is really great and getting the best policy for your…read moreneeds! We have RV, Cars, boat, Rzr, motorcycle and he has helped with each and everyone of our needs! Thank you Steve we appreciate you! Mike and Jen

Best Insurance Agency ever... professional staff and gave me what i need exactly with the best priceread more

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Anaheim. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Anaheim residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Anaheim today.

Wow! I cannot say enough fantastic things about Mach 5 Insurance Services! From the moment I first…read moreconnected with them, it was clear this wasn't just another insurance company; it was an experience defined by professionalism, incredible knowledge, and truly outstanding customer care. For years, I stuck with another broker in the Westminster area, primarily because it was a default recommendation from a real estate agent. That experience, frankly, was a nightmare. Our previous broker was unresponsive, and when our insurance company tried to block us from renewing our coverage, citing an "unlivable" roof (despite us having repaired it years ago and providing proof), that broker was the absolute worst to deal with. They wouldn't respond until our coverage had already lapsed and we had to scramble to find new insurance. To add insult to injury, they then tried to charge us for a renewed coverage we never agreed to! All that to say, when we finally made the switch to Mach 5 Insurance Services, it was a NIGHT AND DAY difference! Emails and phone calls are responded to incredibly FAST, which is a breath of fresh air. We worked primarily with Shannon, who is the office manager and hands down the most professional and competent insurance agent we have ever had the pleasure of working with. We love Mach 5 so much that we decided to switch the policies for both of our homes over to them, specifically requesting a change of agent so that everything would be handled by one office and with their team of honest and responsible agents. Even when it came time for our annual renewal, Mach 5 worked diligently with us to ensure we were getting the best bang for our buck. If you get the chance, I would recommend anyone and everyone to go with Mach 5 Insurance Services! They are truly exceptional!

Just got my homeowners insurance set up through Mach5, and the whole process was seamless. Shannon…read morewas amazing -- super helpful, patient, and honestly just a joy to talk to over the phone. She made everything feel easy and took the time to walk me through the details. Highly recommend working with her if you get the chance!

My experience with Daniel has been exceptional every step of the way! We started with my auto…read moreinsurance, then home and most recently, life insurance. He was able to save me quite a bit of money, and the entire process was seamless! Grateful to be able to put my full trust with his agency, especially as a busy working mom! Thank you Mr. Warren (aka Sensei)!

Daniel Warren runs an efficient and professional family business built on trust and industry…read moreknowledge. He wrote a policy for me that saved me over $400/yr with better coverage and tons of options for upgrading. He listens to your needs and concerns and works quickly to address them with a friendly, no-pressure approach. His communication is stellar in email, on the phone, and in person. I was with Nationwide for 17 years and am thrilled to have found Daniel's agency.

If I could give this company 0 stars - I would. Customer service is horrible and beyond…read moreunprofessional. I put my phone number in once for information and the company has been harassing me every 5 minutes for the past 24 hours. No voicemails left, no emails like I've requested. The last person I spoke with was a ROYAL ASSHOLE and told me it was my fault for being spammed. Even though companies could simply filter calls so customers aren't spammed a ridiculous amount. Beyond ridiculous. I didn't even bother hearing anything they offer bc they lack any form of customer service skills.

I must say Rebecca is amazing! She is always so assertive and willing to help and answer all my…read morequestions even when I know they are silly sometimes :) Thank you all! Michelle Vallarelli

I'm disappointed with my experience. My premium jumped by $800-$900 with no clear or direct notice,…read moreand the policy was auto-renewed without my explicit consent--even with such a significant increase. When there's a price change this large, you'd expect clear communication and some form of confirmation. Instead, the only message I received was a vague "Your auto renewal is all set," which didn't clearly explain the new rate. After contacting customer support, I was repeatedly told that an email had been sent, but I never received anything that actually outlined or justified the increase. There was no real accountability or attempt to resolve the situation. Overall, the process felt frustrating and poorly managed. I strongly suggest others double-check their renewal details and seriously consider other insurance options. I would not recommend Progressive based on this experience.

If I could give PROGRESSIVE INSURANCE negative stars, I damn would!! Absolutely the worst insurance…read moreexperience I've ever had!! Progressive has been completely unresponsive and careless throughout the entire claims process. We've called multiple times--no one calls back, no updates, no follow-through. It's like they disappear the moment they owe you something. I've been stuck without a car for months, all because Progressive is dragging their feet on sending a check to my finance company--and eventually to me. The lack of urgency, professionalism, and basic communication is infuriating!! I'm losing money every single day not having a car, and Progressive couldn't care less. There's no accountability, no empathy, and no transparency. This experience has been beyond frustrating and completely unacceptable. Do better, Progressive. People rely on you when they're already in a stressful situation--don't make it worse by ignoring them.

Best customer service family owned had the privilege of dealing with Renni he setup my business…read moreinsurance made things super easy got me a quick quote I highly recommend them lot of great carriers

Friendly, respectful, professional staffs, good services, I filed my taxes there with very…read morereasonable rates,, highly recommended