Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.

Excellent customer service! Very professional and efficient…read morethey replaced the windshield on my Tesla quickly and haven't had any issues.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.

Last week my the windshield on my 2021 Jeep Gladiator was cracked by debris from an uncovered…read moreconstruction truck (Grrrrrr) in Wisconsin. The damage required a windshield replacement. I set an appointment with a corporate auto glass replacement company. When they arrived at my house they informed me they couldn't replace my windshield because a custom light bar "might hurt their tools" and they didn't have a star allen wrench (????) I also waited 4 days for the appointment. I called a custom Jeep shop in the area who referred me to DnB Auto Glass. That was my lucky day. I called DnB and left a message. An hour later I was on the phone with the owner, Frank, who asked for 3 easy pieces of info (via text--yay, why can't all business figure out how to communicate via cell in 2024?), and 5 minutes later, after asking if I wanted factory or aftermarket glass, Frank said: when can you be here? 45 mins later, I was there. 40 minutes after that, I was back on the road home, new factory glass installed professionally and affordably. Frank and his wife were smart, funny, friendly, and efficient. Skip the corporate glass bozos. Call DnB. Frank made my week a whole lot better, a whole lot faster than I imagined possible. I can't recommend this local business enough. Amazing experience all around.

I was driving along the freeway and passed a gravel truck then heard a *click*. Thought nothing of…read moreit until a few days later I was detailing the car and saw the windshield was cracked. Damn it, new car!! I was referred to DnB by a family friend who is an insurance agent and the owner helped me contact the right claims number, helped get the factory glass replaced with factory glass and accommodated my schedule. The work was done perfectly (I am posting this a few weeks later to make sure there aren't any cracks or glue or scratches). I also had my windows tinted and they are perfect. Thanks Frank!

Thank you Allstar for a great job! Your technician was on time, extremely professional and very…read morecourteous. We use you not only for our fleet of company vehicles, but now I'll be sure to recommend you to anyone who asks.

Called to make an appointment to get my cracked windshield replaced. The quote process was easy,…read morefast, to the point and the woman I spoke with was very friendly and knowledgeable! Bill came out quickly, was also friendly, knowledgeable and fast! He did a great job at not only the removal and installation but also took the time to explain things and put everything back on the windshield where it was on the old windshield. The work looks GREAT and I would HIGHLY recommend Bill and Allstar Auto Glass in Addison! P.S. They do not charge for mobile service but you do have the option to bring your vehicle to one of their locations. Their warranty is great too!!

I recently took my 2019 BMW X5 to the dealership because the automatic headlights and windshield…read morewipers had stopped working. After diagnosing the issue, they told me that a piece of weatherstripping around the sunroof had come loose, allowing water to leak into the car. The moisture had begun corroding the wiring connection for the rear passenger light. Whenever that light flickered or went out, it caused a chain reaction that affected other features, including the auto wipers. The dealership's proposed solution was extreme: they recommended replacing the wiring harness and light assembly, installing new weatherstripping, and even putting in a brand-new headliner. Their estimate? Just over $6,000 before tax. Thankfully, I decided to get a second opinion and brought my SUV to Addison Body Shop and Glass. The owner, Mike, took a careful look and immediately reassured me that most of the dealership's recommendations were unnecessary. Instead of replacing parts, he reattached the weatherstripping, cleaned the light and its connections, and carefully treated the minor water stains on the headliner. By the time he was finished, everything was working perfectly--and the headliner looks spotless. The difference in cost was night and day. Addison charged me only a fraction of the dealership's quote, and the work was completed quickly and professionally. Mike was upfront, honest, and clearly more interested in fixing the actual problem than in padding the bill with unnecessary replacements. I left feeling relieved and extremely grateful. Addison Body Shop and Glass saved me thousands of dollars, restored my SUV to perfect condition, and proved that there are still shops out there that value honesty and quality workmanship. I wouldn't hesitate to recommend them to anyone.

Great work! Thank you Rey Avila and team. My car looks brand new. Service was great and speedy!!read more

3 days of calling with no answer and a full voicemail mailbox…read more Left a message on Facebook messenger and still no response. I don't get how you could run a business like this. This guy obviously doesn't give a shit.

I've had two cars tinted by this man and I am Very happy with the out come of both. The first was a…read moreyear and a half ago Frankie did my 08 TSX. He tinted 8 windows for $150. Great deal! Every one wanted $100 more. A year and a half later the tint job still looks Wonderful. Now I just brought in my wife's Honda Element and he tinted all the windows and it's Awesome. Very clean, no bubbles. AGAIN I'm very Happy. Both he was very polite and very quick for the amount of work he does. Yes I'd recommend him And YES I will continue to do business here. Money well spent. Oh and also he used quality tint so it doesn't fade or turn purple.