Went in here to buy some moving supplies and needed a few mattress bags. The gentleman working the…read morecounter was so kind and genuinely helpful. I was about to buy some more expensive ones and he actually suggested slightly cheaper ones and explained why they would work better for my needs. To me, that is customer service, sacrificing a few dollars to make sure the customer is taken care of. I'm moving away from this location so likely won't be back, but I definitely recommend them if you have any moving needs at all. Thank you guys, I appreciate your help!

I've rented from U-Haul for years and have generally had positive experiences, but my experience at…read morethis location was by far the worst. The staff was incredibly rude, dismissive, and showed very little concern for customer service. I left feeling frustrated and disrespected. I sincerely hope management addresses this and that future customers are treated with more kindness and professionalism.

I recommend Henley Propane for all of your propane needs and services. Henley Propane delivers…read morereliable, efficient and professional service. Marcus was extremely helpful and courteous in helping us!

I have a one year rental with Henley and after that I will not use them again nor would recommend…read morethem. We called and spoke with Tabitha about a 120 gallon propane tank. We were told the rental on the tank is $175 and that the propane would be around $340. So total about $515. The day of delivery we paid $670.03. Which was more than we were expecting but we just said it is what it is. Well Friday we got a bill for $192 more dollars. So we called and found out they never charged us for the tank rental plus tax. So the $670 we paid was for $313 in undisclosed fees. So once we figure that out after talking to Brent we're trying to explain that you cannot just not disclose fees and still expect payment. Even if they are mandatory. And he says well Tabitha just answers questions and doesn't give pricing. And the labor we paid already was also for the driver driving to and from my house. Nope that's a service call which we also already paid. Long story short Henleys doesn't disclose their fees and then expects you to still pay more. I wouldn't recommend using them. Brent isn't willing to work with his customers even when they were the one in the wrong.

Their customer service is worse than Xfinity. National Call Center? It is not "national" at all…read more It is "international" and they, without a doubt, have a script they follow. I was trying to get a new tank installed next to my existing one. I have called several times and was told "service has been scheduled, someone will reach out". So far that has not happened. So I am switching providers. Now comes the process of getting their tank removed. Based on existing reviews, it could take a LONG time. DON'T do business with this company.

This company is terrible to deal with. I am choosing another company after 7 years with this BS…read morecompany. I paid for a gas delivery 2 weeks ago. I did so because it is winter and I did not want to run out. So more than 2 weeks later I still have no delivery and I have run out of gas. The weather has turned and it is very cold in my house. I attached a pic of my thermostat this morning. My wife has spent hours on the line with them and they obviously employ call centers outside the country. They are not only unhelpful but obviously following a script and don't care. DO NOT use this company as they also price gouge. Other companies in the area are charging nearly 2 dollars a gallon less. If I could give zero stars i would.

They take a reservation But they do not honor the…read morereservations Then the guy gets on the phone Talks to use like we are the stupid ones Who don't know the definition of RESERVATIONS

Brentwood Rental & Sales demonstrates what excellent customer service looks like…read more I walked into the store with a Hyundai Generator. The associate behind the counter saw my generator and said, "I'm sorry but we do not service this brand." This person looked online to see where I could take the generator to. In the meantime, a taller gentleman came out behind the counter and took a look at the generator. He took one section off and told me what I could do to repair the generator. The gentleman than asked to try and start it, since I had been unable to. With the first pull it started immediately. I had not started the generator in over 5 years. There was also a small gas leak. The gentleman went and sourced a screw to stop the leak. I offered to pay for the service, but they all refused. I took up at least 15 minutes for 3 associates. Customer Service over and above expectation. I will aggressively recommend this business everyone. Thanks for making this customer feel special.

Great, clean, safe place to RV it while visiting Nashville. We came in without a reservation and…read morethe on site manager was super helpful in getting us a lovely spot. Price was reasonable and they have amazing live music every night!

Happy, Friendly always accommodating. Entertainment is enjoyable…read more Breakfast at the market is very good. Pizza after a long drive day very tasty ! One of our best stops !

I always enjoy shopping here. Better experience than the big box hardware stores for sure. All…read morestaff is helpful and great at finding out what you need. I highly recommend them!

Blake in the machine repair area in the back of Ace Hardware (highway 100, Bellevue/Nashville, TN)…read moregave us amazing help this evening. We walked in with a broken knob for a pull-out shelf hoping to replace it. This kind of knob is very hard to find, but Blake kindly offered to repair it. He quickly fixed it and the knob is a perfect fit in our furniture again. Thank you, thank you, thank you, Blake and Ace Hardware.

I have NEVER been so happy to switch to a new company! Their phone is always answered - usually by…read morethe same person who is super friendly, knowledgeable and made me feel appreciated. My propane bills are easily 35% lower than my previous supplier and I haven't experienced wild price fluctuations just because it's cold outside and they can - like the 'other' company. I can't recommend them enough. You'll get big service with a small business attitude - rare these days. You will not be disappointed.

Smart and efficient people. Everyone is so nice. Fair prices…read more Enjoy doing business with someone who is not a greedy corporation.

Uhaul Saved My Day! I tried to walk-in and get a rental on a Saturday (I knew that it was a No*Go)…read morebut Chris tried his BEST to get me in a truck. Eventually I settled on coming back on Sunday to get a truck. Thank Goodness Chris was there again and he got me into a truck. When I returned the truck Chris checked me back in and said that everything looked good! I had been gone and almost home when my phone rang and it was Chris telling me that I had left my Airpods inside of the truck, when I got back to the store (10 minutes before closing) Chris walked out and handed my Airpods to me! I definitely recommend this location (from my past and most recent experience!)

this is the worst run establishment I have ever been too. Trying to drop off my trailer from a one…read moreway move and the lot attendant advised he has to finish wiping down others before he can help me. U-Haul do better