I have had a storage unit there for 2 1/2 years. I think they are efficient, helpful and pleasant…read more What more could you want and the unit is well lighted, always clean in the building it is in and very nice storage company. Sue York Columbia, TN

I had a storage unit here for several years my items remained dry through the flood (the big one…read morethat flooded Opryland) although there was flooding in Spring Hill, this place did not flood. We never had any problem with vermin or pests. Although we never had much more than an acquaintance relationship these people are good and kind. I will post the pic of their letter to us when we moved out

We love this storage unit Angie is very helpful and one of the sweetest people you will ever meetread more

New company, raising prices and not caring about contracts and deals in place and no one will…read moreanswer you or call you back. Awful customer service. Stay Away.

Always clean. Always responsive. Always helpful. Kathy was…read moresuperb in helping us solve our billing issues! Superb! Definitely recommend!!

Kathy was very helpful and kind hearted! Amazing customer service! Definitely will tell my family…read moreand friends about this place!

Kathy was a delight! Provided me all the answers to any of my questions. My move-in process for my…read moretruck and trailer was seamless and simple. She's very thorough and helpful! Definitely recommend speaking with her when deciding on your storage needs.

Kathy was very knowledgeable, and friendly. Storage units are well kept. Clean facility. Looks like…read morevery good security. Prices are reasonable.

My Dad passed away in May with no will a storage full of stuff. Wayne could not have been more…read morehelpful and kind. I was able to take over the contract/payment with no issues. It was so great to deal with an actual person, instead of an answering system. Every time I called, I spoke to Wayne personally. It was so nice not to have to worry about that since I had so much else to do. Highest recommendation.

We used their outdoor storage for our camper - owners are local and were great to deal with. They…read morehave automatic payments (which are very reasonable) and no long term contract. The owners are on site often; we got a call one afternoon that our camper door had popped open (forgot to lock the deadbolt) and he closed it back and called us right away - can't ask for better service than that at a storage lot!

Yo the staff is great hands down did everything to help me on a Sunday when they where home gave me…read morepassword a storage unit . They have a hart go to this place outstanding personal and customer service kid from Brooklyn and I approve this message

We recently moved 3.9 miles within the same city and had a very disappointing experience with…read moreMessolar Moving And Installation Services. This company is based out of Smyrna, Tennessee. Before the move, we completed and submitted their detailed inventory form six days in advance. After problems arose, we were told they never received it due to a "technical glitch" and no meaningful accountability taken. Despite having no inventory information, they proceeded without contacting us, even though we later provided proof it had been submitted. On moving day, they arrived with one adult mover and two teenage workers. A fourth mover never showed up, and another teenager arrived hours later. The adult was the only person able to assemble furniture, leaving others waiting for instructions while we were billed by the hour. What should have been a routine local move became a 12.5-hour ordeal and still was not finished. The crew had to return the next morning to complete the job. To make matters worse, that evening they insisted we return to our old house so they could retrieve moving blankets they "had to have that night," even though they were already scheduled to return the next morning. Ironically, those same blankets came right back with them the next day. We also treated the crew well, providing Gatorades and pizza. When they returned the next morning, they asked us for water rather than arriving prepared. We provided it, but after everything else, it added to the frustration. The problems didn't end there. One dresser was damaged, and the company charged the wrong bank account despite our payment instructions. When we raised concerns, accountability was non-existent. The most frustrating part was the response afterward. Isabel Guzman acknowledged that a move of our size would typically receive 6-8 movers and two large trucks because it would be faster and more cost-effective. Initially, we were told that if they had received our inventory form, they would have recommended a different staffing plan. After we provided proof that the form had been submitted six days earlier, the explanation changed. Isabel then claimed that using one truck and four movers (three teenagers), taking 12.5 hours and requiring a second day, actually saved us $120.62 compared to the properly staffed move she had described. This simply doesn't make sense. According to MESSOLAR, the only difference was the job duration. Apparently, an unfinished move, damaged furniture, and a return trip were worth $120.62. Their offered resolution for all of these issues was a $185 credit. One final point: despite our frustration with the company, we tipped each worker $40 because our concerns were with management, not the crew. In summary: * Failed to review inventory information submitted six days in advance. * Sent an inadequately staffed crew that included multiple teenage workers. * Took 12.5 hours and still failed to complete the move in one day. * Damaged furniture. * Charged the wrong account. * Created unnecessary inconvenience by demanding immediate retrieval of moving blankets despite returning the next morning. * Offered minimal compensation while refusing meaningful accountability. I've moved long distance before with another company and had an excellent experience. Somehow, moving less than four miles with MESSOLAR became the worst moving experience I've ever had. I cannot recommend this company at all!

Movers were friendly and took good care of items but moved like they were paid by the hour. It took…read morethem 8 hours for one truck load to be moved to storage. I paid for 4 guys, one stayed in the truck the entire time, 2 often stood around as 1 wrapped up edges of furniture.. no hustle whatsoever. What they moved in a 8 hour day I had 2 friends and myself accomplish in 3 hours.

These guys are great. I called from the road and the GPS was putting my there right at closing time…read moreon a Sunday. Alex agreed, without hesitation, to stay an extra 30-45 minutes after closing time to allow me to get there and get my unit rented so we could get our truck returned on time the next morning. She didn't have to offer that, but she did, and it made our process so much easier. Amazing customer service going above and beyond!!!