Pricing in line with other storage in the area but very clean and safe. Convenient elevators and…read morecarts. Easy to move in and easy to move out.

Amazing people both reliable and responsible. Amazing ambiance, feels like you're in Breaking Bad…read morethe show but way prettier. Nice smelling facility.

They raised our rates 3 times in less than 12 months. We ended up building a storage system in our…read moregarage so we could empty and close out the unit we were renting. Would only recommend for short term, because they're greedy.

You need space, this is the ACE! Very clean and great staff. Highly recommend. A+++++…read more K. Dobbs

I have had a storage unit there for 2 1/2 years. I think they are efficient, helpful and pleasant…read more What more could you want and the unit is well lighted, always clean in the building it is in and very nice storage company. Sue York Columbia, TN

I had a storage unit here for several years my items remained dry through the flood (the big one…read morethat flooded Opryland) although there was flooding in Spring Hill, this place did not flood. We never had any problem with vermin or pests. Although we never had much more than an acquaintance relationship these people are good and kind. I will post the pic of their letter to us when we moved out

Cal was amazing we decided the last minute to get a storage unit. And he was so helpful and kind…read more It had been a while since we last rented here. So thankful for all your help Cal

Cal was very friendly and helpful with getting me set up with a unit…read more The qualify of the unit was good. It was clean, however the ceiling of the unit was taped up. Looked as if it may have fallen down a little. The value of the unit is good considering the size of the unit I got. I'm pleased.

I have been renting a storage unit here for years and have rented a truck several times. Great…read morecustomer service every time, especially since Uhaul began operating this location. Madison is always pleasant to work with. Very professional and kind. Highly recommend this location!

Requested lock service, and Jared was very attentive to my request, thank you for your kindness…read morealways!

I was a customer for 2 1/2 years. Units are fine, customer service was very good…read more We started with a 10' x 20' , price increases made us change after one year to a 10' x 10'. Cancelled today because cost increases. Now pay as much for 10' x 10' as original cost of 10' x 20' , double in price. Not affordable or acceptable. That is price gouging!! Paul W.

Not happy with someone named Claire, answering the phones lately. She asked me too many questions…read moreand then slapped the phone in my face! I will never call back there again!

Easy to deal with. First month free and prices better than anybody else around. what's not to love?read more

Just ended my need for a storage unit and Rick at Alpha Mini-Storage made the whole process…read moretrouble free. The unit was dry and secure, access was easy and I had zero problems. I highly recommend Alpha.

From the owner: Alpha Mini Storage is one of the first Self Storage Facilities in Franklin. Before the big chains…read moreand high prices for services that most people don't need, there were the small facilities like Alpha that provided for secure, easy to access storage for businesses and individuals who needed extra storage. Unlike the big chains, Alpha is managed by the owner, Rick Puncochar, a resident for over 25 years in Williamson County. We are located at 140 Alpha Drive in Franklin, approx 3 miles south of Downtown off Columbia Drive or 2 blocks north of the new Target Shopping center at the intersection of Mack Hatcher and Columbia Pike.

I have been at this storage unit for a year now and just increased my lease to two larger units…read more Mary Terry and Amelia were very helpful. Storage is expensive and can be frustrating when companies raise the rates on you which they will do at this location so it's helpful to at least like the facility. The facility is clean and conveniently located. The staff is helpful.

Absolutely horrendous establishment. We rented two 10x10 unit and were shocked to find that you…read morehave to pay extra to access it outside of business hours despite it being a completely automated facility. Well that was disappointing but all of these chains get their extra pound of flesh, oh well we thought. We rent a truck, I arrange for as many people as I can to help, and we begin the 4 hour process of moving. Only to show up to a completely dark facility. No keypads or callboxes are working. No one is answering their hotline. The public storage customer support line was about the biggest waste of time I've ever encountered. I was told by customer support that there was no one locally who could come let us in and there were no team members in the United States that were available to speak with. I was told we would hear from a "team leader" within 72 hours. ZERO STARS DO NOT GIVE THEM A DIME

In less than a year my storage has gone up from $120/ month to now $318/ month. Do not rent here…read more If you move in with a special price it will only be honored for 1-2 months. I specifically asked when moving in and the girls said price could go up but not more than $50. $200 in less than a year. Horrible!!!

Needed extra space for some home furnishings in a move from NY to TN. Booked this remotely and had…read morea wonderful experience. Can't recommend them highly enough. Great location, easy access to Franklin, Cool Springs, and the surround.