Everything goes well! Couldn't ask for better products, customer service, and advice. Please…read moredisregard the poor reviews offered here especially if over 3 years old. My family and I have been using this shop for over 50 years and have never had an encounter that would warrant less than 4 stars . They' been around for a long time because they are good! I wouldn't go anywhere else.

Was considering a robotic lawnmower for a hilly part of my yard. Stopped in and Khayman (had to…read moreask him to spell his name for me) offered to investigate with their mower supplier. Got back to me quickly to let me know that this option would probably not be ideal for me. Appreciated his honest advice. This employee was charming but also had morals by not talking me into a solution that would have resulted in disappointment. Thank you Khayman, I am a long time customer of your shop and will continue to frequent your business because of this honest assessment.

Hi just wanted to highly recommend Josh - he is truly one of the most responsive businesses I have…read moreEVER dealt with. He spent the better part of a half hour on the phone advising me of potential issues with my mower and had the utmost possible diagnosis' and fixes. Fantastic service!

Josh was a huge help to me. This was just over the the phone. He kept me from wasting money on my…read moreold mower. His shop will definitely be the "go to shop" for my other mowers. Josh returned my inquiry very promptly and was very knowledgeable about my lawnmowers issues. Thank you Josh.

I bought a Ryobi electric riding mower in 2020 and when it started having issues in 2023 Ryobi told…read moreme to use J & K Small Engine repair for any warranty work. They are always slow, 4-6 weeks for any repair I've needed. This past winter I asked them to look into why it wasn't charging well. They picked it up in November 2024 and I didn't get it back until March 2025. They said the batteries were fine at that time ( I had replaced them 16 months prior), it was a bad charger. So I paid for a new charger. I used the mower one time and it would not run. The guage showed a full battery charge, but it wouldn't run. Sent it back to them and it took a month for them to tell me the batteries were bad. When they brought it back to me they did not bring my charger back. In March when I told the woman on the phone I needed it back ASAP because I'm 67 yo widow and I had to push-mow while the rider was in the shop, she was surly and said push-mowing was better. No compassion. Poor service. Questionable knowledge.

I have usually just ordered parts from them, they have delivered on time and price wise. Pleasant…read moreto deal,with.

My brother and I have a landscaping business and we have always used them for product and…read morematerials. Amazing customer service and their products / equipment is top tier. They fix tools for very reason pricing as well

I arrived 10 minutes before closing while one employee was turning off lights, Curtis an employee…read morethere checked out my Weedwhacker and got it started for me, I apologize to Curtis for coming at closing time and he said "no problem, I am glad to help" Curtis Is a class act and as always done a great job whenever I come in and need help I recommend Dickens turf if you ever need lawnmower equipment worked on Curtis is fast and no long waits for equipment to get fixed. Ask for Curtis when you go there he treats you like family.

Complete Home Hardware had my sizeable, complicated hardware order on my doorstep before another…read morelarge national company had even processed the identical order. I have never seen such remarkable service and this is my 7th home/kitchen remodel. And, I saved about $40 on the order. This company is sensational. I cannot recommend them highly enough.

Just purchased some door hardware from Complete Home Hardware. i had found it online elsewhere,…read morebut Christopher was super helpful in answering the many questions I had. It was a good thing I spoke with him because the info was mislabeled on another website and I would have bought the wrong product. I verified this too when I got my hardware from Chris on time and on budget! Fantastic company to work with. This is old school customer service done right, not the do it yourself, you should be happy we're letting you buy from us mentality. Top notch and great pricing!!

Great service, timely and very personable guys! They really went the extra mile to make sure that…read morethe job was done and done right! Would absolutely use them again, but I probably won't have to as they did a great job and set me up to be able to fix the problem myself the next time around!

Very knowledgeable and helpful. He didn't end up doing my repair due to him being so backed up w/…read morework, but coached me up and was will to help walk me through a boat trailer bearing replacement. Will definitely call him again when the time comes.

Dean Milby is AGAIN very helpful. I am happy with my Stihl equipment purchases and with Dean's help…read morefor the last few years. Thanks, again ! KC

Bought a brand new tractor. Paid extra to have it delivered. It was leaking hydraulic fluid from…read morethe backhoe attachment. Took it to the local New Holland dealer they took 2 weeks to fix it. I parked it in my garage woke up the next morning and the tractor was leaking again. Went to contact the guy that sold me the new tractor on Facebook but he blocked me. Stay clear of this company and New Holland!

The Best! If you need an appliance or need one repaired,…read moreTHIS is the place!! I have repaired two dryers using his parts and advice.

If you know, you know! Steve is Old School Cool!…read more Found the Speed Queen I was looking for and got a lesson on "What to and what not to" from Steve on that machine. He unboxed my machine and connected it to run it through a cycle to make sure it behaved correctly. He's hands down what every service provider should copy. Thank you Steve!