We have been using this company for the past 3 years. We always get the best service for our…read morepropane needs. The office staff is very friendly and eager to help when we drop in or phone in. Our delivery driver, Jeff, is a real pleasure to help us. I remember when we first bought our used 500 gallon tank, we had some issues with the gauge and small leaks. They went above and beyond to get us fixed up. The first 2 winters were very frigid when we were still fine tuning our systems and they helped us resolve our issues in some very cold temperatures. We are truly blessed to have such a caring crew to provide our propane services.

I've been using Central Propane for almost a year now. They made it very easy to transfer a leased…read moretank to me when I bought our new house. They do have an online account portal that make a it easy to make payments and request deliveries. We were running extremely low after this crazy ice storm, but they got out to refill as soon as they could safely do so. It's a small business, but very good people and easy to work with.

We have used Central Propane for several years now and have been pleased. Kelly in the office is…read morealways professional and helpful. When the delivery is made, a receipt is always on the front door with beginning and ending numbers so we can tell how much we have remaining. Thank you for great service!

They did a great job and were very flexible. We had agreed on a tank location, when my wife saw…read moreit she wanted it much farther away from the house and out of sight. They were very good about accommodating her wish. Brian also did a very good job of hooking up the generator to the propane. I got several quotes from plumbers to hook up appliances to the propane and Advanced Propane had much lower costs.

Very professional. Communication was very helpful and thoughtful. I would recommend them to anyone.read more

I recommend Henley Propane for all of your propane needs and services. Henley Propane delivers…read morereliable, efficient and professional service. Marcus was extremely helpful and courteous in helping us!

I have a one year rental with Henley and after that I will not use them again nor would recommend…read morethem. We called and spoke with Tabitha about a 120 gallon propane tank. We were told the rental on the tank is $175 and that the propane would be around $340. So total about $515. The day of delivery we paid $670.03. Which was more than we were expecting but we just said it is what it is. Well Friday we got a bill for $192 more dollars. So we called and found out they never charged us for the tank rental plus tax. So the $670 we paid was for $313 in undisclosed fees. So once we figure that out after talking to Brent we're trying to explain that you cannot just not disclose fees and still expect payment. Even if they are mandatory. And he says well Tabitha just answers questions and doesn't give pricing. And the labor we paid already was also for the driver driving to and from my house. Nope that's a service call which we also already paid. Long story short Henleys doesn't disclose their fees and then expects you to still pay more. I wouldn't recommend using them. Brent isn't willing to work with his customers even when they were the one in the wrong.

My friend and I stopped in here over the summer just after 5:00 PM, and the attendant on staff was…read morejust about to pull out of the parking lot. He rolled down his window to let us know that he had already closed up, so we asked if there was another hardware store nearby. He started to give us directions, but then decided to open back up again just for us. We only wanted to buy about $10 worth of things, but since he was so friendly, we ended up spending about 8 times that instead. The store was nicely laid out, clean, and the staff was awesome.

From the owner: Specializing in: - Lumber…read more- Wood Products - Building Materials

It's been two weeks and now the extreme cold. I'm about out. And they cannot tell me when they…read moreare coming. This is pathetic. How can you run a business like this and survive ?

Customer service there simply does not exist. You'll be luck if you will leave 10 voicemails and…read moresome one will call back. Usually never. Tried to order Propane gas few times, no luck for me. Tried to call some 800 number, still no luck, tried emails as well, never got a response back! Avoid a any cost. You will be very very disappointed.

We were told the cost of install was $198 + 1.99 gallon for new users first time fill up. Day of…read moreinstallation we paid the $198-went online to pay the fill-up and we somehow owed over $900 dollars-I called and was told there were labor fees & other various charges and the $1.99 deal was only good through April-They did adjust the labor charge down -$149 but we still owe much more than quoted-we are in a rural area with little choice-if you have another choice TAKE IT-I'm on my way to post on BBB

Updated review: they no showed on me 5 times in a row. 5 times! I understand that routes can get…read morebusy but at least have some courtesy and call the customer to give them the change plans so they aren't waiting around for a delivery that never arrives. Oh, and when you call to ask for a supervisor they are conveniently on about her line and NEVER CALL YOU BACK. I no longer recommend Suburban, but I will say they are better than Amerigas

They pre-charge and then don't deliver unless you call them. The Customer Servicer person answering…read morethe phone has no clue about anything you ask her. I am having them remove the tank and will get another supplier that actually cares about who pays their bills. I gave them 1 Star only because Zero is not an option

Truly happy I made the switch from AmeriGas to MFA. They have been awesome and the manager himself…read moreis awesome. At the time I needed new service and all his guys were busy. He made the trip out himself to set and install the tank. Also love that when I do call the number I get a live person vs a automated system who sends me to a foreign country who really don't care about what you are calling about.

Use united propane and gas in dickson. This all propane business could be shut down to improve…read more Terrible service from these people. They lie too.

Never had any major issues with them and they do a great job making sure my tank is topped off…read morebefore I run out. Thank you for the great service!