We've been our new home one year now, and it was time to get our carpets cleaned. We contacted…read moreShamrock, they came out to give us an estimate, Eric was very professional and explained the whole process, along with providing helpful information we did not know about carpeting, and it's care. The day of the cleaning the guys coming to do the cleaning first called to say they were on their way, and also offered to bring Starbucks coffee for us. Booties were worn by them, as well as providing us with them to walk on the carpeting after they completed the work. Protection was layed down on our flooring and around all corners so as not to damage anything in our home. As Eric explained during the quoting process, if we removed the small items from furniture they would put foam protection under that furniture so has not to damage the carpeting while it was drying. Very satisfied.

Superior sent Juan to contain the area for mold removal the same day. He was very informative in…read moreletting us know everything he was setting up for Monday's crew. Nice job containing the area. Thank you Juan!

I couldnt be thankful enough for the exceptional customer service from Cut and Dry when I had an…read moreexploding under kitchen tubing. They came the same day, explained everything in language I understood, helped me walked through insurance claim and they delt directly with the insurance. Whenever Cut and Dry staff came, they introduced themselves right away and gave me business cards. So professional. They always showed up in a business car labeled Cut and Dry. When I encountered some issues and called the office, they took care of it in the most diligent and cared way.

Mike O'Neil from cut n dry was the most professional and helpful person we have dealt with in a…read morelong time. He was on time, he put shoe booties on before even being asked. He wrote up a professional quote and his company did such a great job. Everything was clean and quarantined in such a way that actually decreased the damage to our home after a water leak. This is hands down the best experience we have had so far with a company during this stressful time of repairing our home due to a water leak. Thank you Cut n Dry!

In reply to Juan's comment.. Inland restoration told me they would take whatever the insurance…read morepaid.... When the insurance didn't want to pay, why did I end up paying money out of my own pocket? I never signed any paper work... Looking back I'm ok with what I paid because I had pity for Juan and the cheap labor workers he uses for his job. I don't have ill feelings towards inland restoration and I wish Juan the best of luck...

Highly Recommend Inland Restoration!…read more I was referred to Inland Restoration by a friend after my washing machine leaked and caused water damage to my wood laminate floors. From start to finish, the experience was smooth, professional, and stress-free. Juan, the owner, came out the very next day to assess the damage. He took his time to thoroughly inspect everything, explained the situation in detail, and by that evening, he had a clear and fair quote ready for me. I really appreciated how transparent and responsive he was throughout the entire process. We scheduled the work in two parts--first the downstairs, then the stairs and upstairs. The job involved removing the damaged laminate and old carpet, and replacing everything with luxury premium vinyl. Juan's team showed up on time, carefully moved all my furniture and belongings, and got right to work. They kept me abreast of the work and schedule along the way. They cleaned up every night and meticulous with their work. Along the way, they discovered some issues from previous installations--an uneven kitchen floor and a bedroom floor that didn't meet the walls properly. Instead of just covering it up, they took the time to fix the problems before installing the new flooring. The result is absolutely beautiful and feels like a huge upgrade from what was there before. Juan and his crew were professional, detail-oriented, and truly went above and beyond. I couldn't be happier with the results and would recommend Inland Restoration to anyone in need of quality restoration or flooring work. Thank you again for a job well done!

I can't imagine any Insurance company actually recommending these people with what they know, if…read moreyou are so unfortunate to have to use these people I recommend a couple of things, have your attorney present during every conversation with these people, have a sign-in sheet at the door with a column for name, contact number and contractor license number, demand that your insurance company have every piece of the work inspected by another contracting company, have your security camera system on the whole time, understand upfront that these people do not care about you, your time your family or your home. They are there for one thing to get you to sign a contract and hold your job hostage... God help you.

Tracy was a total professional through the whole process! I…read morehad water damage to a substantial portion of a ceiling. He came promptly and dealt with my insurance company. His crew was amazing, professional, polite, neat and great workmen. After they finished they left they area totally clean. They even touched up some fingerprints that were caused by a ceiling fan reinstall. They were on time and totally respectful of my house. Nothing but the highest recommendations to anyone who needs restoration work done.

I can't believe it took me so long to write, but Jeremy and Clear Coast Restoration did the most…read morefantastic job ever I am so happy with their work and working with them. My place looks so fabulous. We absolutely love it. Thank you again.

We had a water leak and Jason from Clear Coast Restoration came out the next morning to help us…read moreassess the situation. He was super informative and insightful. He went through the entire restoration process with us and answered all our concerns involving insurance. Although we ended up using another person for the job, I would still like to thank him for his time, professionalism and kindness.

There are a couple times that I have ever received such an amazing quick service that I felt I…read moreneeded to share. We have a roof leak this morning due to the heavy rains. I called restoration 1 and it went to voicemail cause I'm sure they were getting bombarded with calls. They had a voicemail that said for emergency to text this particular number. I hung up to get a pen then was going to call back to get the emergency number...Vanessa called me back right away (I haven't even gotten a pen that how fast she responded). I explained my situation and she said that Restoration 1 doesn't tarp roofs but she has someone that can help. She got my contact number and called her contact for me. She wasn't even like "here is his number you can call" but she called him for me. Gave me his pricing and when he would be able to come to the house. This is top-notch service cause Vanessa understood the stress and panic when you have a roof leak and she did all the leg work for me even when it's not her company getting the business. This whole process took about 10 minutes and I'm so impressed by Vanessa's customer service that for this experience alone...I'm going to use Restoration 1 to fix the house. I'm in awe...just amazing!!!

Amazing! Great customer service, responsive, loved that they explain everything to you step by step…read moreand answer all your questions. Definitely recommend

Servpro Upland:…read more Started off with the Monrovia franchise, which seemed very on top of things, but was transferred to the Upland franchise for Eaton fire remediation. They did not seem as professional, but they were responsive at least, even calling me specifically last week to say they were hiring weekend crews and was I open on the 1st (I wasn't) or the 8th (I was), both Saturdays in February. When Servpro didn't show today and I called to ask why, the office manager (Abbey Khoury) said that they don't work weekends. So then I asked why she had called last week to make the offer of service on a Saturday. She said she had no recollection of the conversation (and since it was a call, I have no proof of what was said). So back to square one for cleaning and remediation from the Eaton fire! Servpro Upland has tarnished the Servpro brand for me, for sure!

Servpro of Upland was amazing! After we came home to a huge water leak in our kitchen and living…read moreroom, they were there the very next day to start the remediation process. Their workers were kind, understanding and took their time to explain to us, and our insurance adjuster, where the significant damage and mold was. The process was quick and smooth. We are very thankful for the Servpro of Upland team.

Noel from All Dry Services was incredible!! He came out to inspect my current construction job. He…read morewas kind, patient and extremely professional. He answered all my questions and gave me options for my specific situation. I couldn't be more grateful and will be referring this company to everyone I know.

Absolutely Amazing people who came out same day to evaluate our home…read more I appreciate the detail and honesty they provided to us. I will use them again! Thank you All Dry!

Service was great and they came out in a timely manner. When I received quotes from other…read morecompanies, ServPro was very responsive and explained the detailed service that was needed. The price was ok, and upfront from the start and didn't change when the work was completed.

Super thankful for Jim and the team. Responded within 10 mins of my yelp quote request and showed…read moreup within 20 mins. He explained the process with the water leak and how to get it dry. He helped navigate with filing the claim as well. He justified the process every step of the way and made a stressful situation way less stressful. Would definitely recommend them for any abatement purposes

I had a leak in my master bathroom pipe, and after the plumber fixed the issue, I received several…read moreestimates from restoration companies. I chose Servpro, and I'm so glad I did. From the beginning, they were very attentive, answered all of my questions, and truly cared about the work that needed to be done. Their pricing was also very competitive. Dylan and Justin came out and did an excellent job. They arrived on time, were professional, and took great care of my home. They moved anything that needed to be protected and made sure everything was handled carefully. They cleaned up all of the debris inside the wall before setting up their drying equipment and thoroughly cleaned and treated the affected area. They returned exactly when they said they would to check everything and complete the job. Overall, I had a very positive experience and felt confident in their work from start to finish. I would highly recommend Servpro to anyone needing water or mold restoration. They made a stressful situation much easier to deal with.

I am so thankful for the work that ServePro of Claremont did! We had a sewage leak in our…read morecrawlspace and they came out quickly and were able to clearly explain the work needed. The quote they gave me was significantly less than the other companies who quoted me for the job (by thousands of dollars). Throughout the process, they documented with pictures and walked me through all services provided. Overall, this was a great experience and I would call them again.