Highly recommend Alex and the folks at Kape Roofing. Communication with them was stellar! Not only…read morewas Alex the technician who came out to assess our leak initially, but he was with us the entire project, from signing, answering tons of questions, helping with our insurance, being on the job site multiple times throughout the work, and final inspection. After final inspection he came back to install one vent that was missed on the garage. They cleaned up thoroughly and left everything tidy. This company was also well priced, (we got a few quotes). The only hiccup we had was a trailer getting delivered without advance warning. The roof looks amazing and it was a great experience throughout! Thank you Alex!

From my first phone call to Kape to my finished roof, I had an exceptional experience!…read more Gage and Alex were awesome from day one. They explained the various roof options available, made recommendations, and shared pros and cons. I never felt pressured that I was being upsold, and it really felt like my best interest was their top priority. The communication and scheduling was on point, The installation of the roof and new skylights was absolutely seamless! I also turned to the Kape team for other exterior and interior home projects - exterior paint and installation of new siding, along with interior baseboard, electrical, and some finishing work. Again, an absolutely awesome experience! Communication was always present, scheduling was easy, and I felt like I had a partner I could trust every step of the way. After having some pretty horrible experiences with contractors, Alex at Kape showed me that there are great companies out there who do quality work, charge fairly, and aren't trying to take advantage of their customers. Thank you Alex, Gage and the whole Kape team! You really are one of a kind!

Not sure what to think of this service. I originally read the good reviews on yelp and saw their…read moreBBB accreditation so I called to have a chimney sweep and full inspection on the home we just purchased this summer. Cost was $189. Wanted to be sure everything was OK before using in fall/winter. The servicemen gave a 2 hour window but showed up 39 minutes past that time and were only at the house for less than 20 minutes. My wife was home with our baby; I was at work. She called me. I got up on the roof to clean my gutters about 3 weeks after they left and walked to the chimney to take a peek. I found the chimney cap plugged with old dry leaves, some charred from past seasons, most rotten. Wish yelp had a feature to upload pictures. Certainly raised some doubts about their thoroughness. Just wanted to be certain all fire hazards were eliminated before using. I'll shop around a bit more next season. Not confident here.

This group has canceled 4 times to perform services for our HOA. Today was one hour prior to their…read moreappointment. Very unprofessional and unreliable.

While I was selling my house back in 2018 the inspector found hail damage on my roofs…read more I had used JAM roofing on a commercial building years earlier and gave them a call. Jason and his crew at JAM replaced my entire roof within three days of calling thus meeting the buyers purchase deadline. They did a beautiful job for me. Jason helped me with the insurance claim and new Erie city building codes. They completed the job on time, I highly recommend them.

My first contact with these folks was through another roofer - my wife and I live in a 60's…read moreMid-Century home with a spray foam, and after 3 years of ownership (and subsequent leaks from hail damage) I decided to find a qualified roofer to complete some repairs. I received a quick call back from Tom at Jam Roofing...I explained that we had decided to contact our insurance company to see if they would cover a claim. Tom asked to stop by and take a look, regardless of whether we were going to pursue a full blown roof job - he was willing to take some photos and give us his opinion. As 2 other roofers quoted a fee to look at our roof, I appreciated Toms "good customer service" approach. It was Toms professional opinion that the roof was badly damaged. Fast forward to our insurance inspector - our insurance company responded that hail damage was minimal and sent us a check for $1900 to cover some cosmetic damage. I am not very familiar with the type of spray roof on our home, but it did not take a rocket scientist to see that it was damaged (and to see the leaks in our ceiling). After a discussion with Tom, he suggested that I ask for a re-inspection with an adjuster who is specifically familiar with this type of roof - and he would arrange to meet the adjuster at our home. About 4 days later, our insurance company contacted us with the news that they would total our roof and provide a very fair settlement payment. 48 hours after that I had money in hand and contacted Tom to let him know that he earned our business. We signed a contract to upgrade from our current Elastomeric spray roof to a more durable rubber roof. At the same time we chose to install an additional evaporative cooler on the roof, and Tom provided a reference for a heating/cooling company that he's coordinated work with in the past (will post about these great folks in another review). We paid a % of the total up front for material cost and in about 2 weeks we were contacted to set a start date. At the exact time I was told, up pulls a roll-off dumpster, and shortly after a bunch of trucks with material and our work crew. Over the course of the tear-off and installation, the crew worked diligently, professionally and respected our home - leaving the job site clean and clear of any debris. Weather created some small delays in completion, but as soon as the sun was shining again, the crew was on the job. Throughout the process, Tom would check in with us and review the work. He also personally completed the final bits of fit and finish. So, here is where the rubber (roof) meets the road...this was a big, expensive job and I am so satisfied with the service, communication and quality that I want to shout it from the rooftop (pun intended). Seriously, how often have you dealt with folks that call you back quickly (every time), do exactly what they say and do it in the exact time they promise to do it? That is Jam Roofing. The quality of the work, details, fit and finish are evident - we got a super high quality roof that I am confident will provide many years of protection and comfort...and we got the help we needed in facilitating an insurance claim that was favorable. Highly, highly recommended - if you need a roof repair, new roof or anything roof related - look no further. Call Jam Roofing and ask for Tom. You can thank me later!

Highly recommend Karlo and the entire Roof Evolution team. Karlo's professionalism, honesty and…read morecommunication exceeded my expectations. From start to finish no small detail was left untouched. Will recommend time and time again.

Richard and his team from Roof Evolution are outstanding to work with! They were fast and our roof…read morelooks fantastic. They also did a very thorough job to clean up so no nails or anything was found left behind! We couldn't be happier with the customer service and the result - highly, highly recommend!

We recently worked with Elkstone to finish our basement in north Fountain, Colorado. We are very…read morehappy with the results. Pros: 1. The general manager we worked with, Luke Woodside, was exceptionally responsive and cooperative. We looked over the progress nightly and gave feedback regularly. Luke was always happy to work with us and incorporate our feedback. I could not have asked for a better GM. 2. Elkstone gave us discounts twice during the project. Once due to a better price we got on tile, and once due to a plumbing issue they made good on. 3. The salesman/designer we worked with, Chad Jarrell, was efficient and professional. His design only needed minor tweaks to match our preferences. The contract he provided was clear with no major surprises. 4. The overall cost (about $50k for about 750 total square feet) was high, but in-line with all other quotes we got. And the fact that they promised and did finish the project in about 5 weeks is incredible. Cons: 1. As with any contractors, we needed to keep a close eye on the project and give input to make sure everything in the design was met. This is not unique to Elkstone, but they are no exception. 2. There was an issue with the tile contractor needing to be a certain company that I did not like. 3. They said they would estimate the cost of permitting within $20, but they were off by well over $400. Not a huge deal, but annoying. Overall, I recommend Elkstone and would use them again.

I strongly regret choosing this contractor for our basement renovation. What should have been an…read moreexciting investment in our home became an extremely stressful, expensive, and disappointing experience. There were far too many problems to consider this acceptable workmanship or customer service. During the project, they broke our window--not once, but twice. They damaged our sliding door and caused significant damage to our large concrete patio that was ultimately deemed unrepairable. These are not minor inconveniences; these are substantial damages to a customer's property. What made the situation even worse was how these problems were handled. Instead of taking responsibility and working with us to resolve the issues, we were repeatedly made to feel as though the problems were somehow our fault. As customers, we were essentially blamed for issues that occurred during a construction project happening in our own home. We expected accountability and professionalism, instead, we experienced what felt like repeated attempts to deflect responsibility. The quality of the finished work was also unacceptable. Paint is already peeling from the trim and "custom cabinets" I was told the paint is just sticky and always will be...there were areas of work that were incomplete or needed to be redone. We will ultimately have to hire someone else to come in and fix these issues as Elkstone deemed the project completed. Not once did we feel that the company truly acknowledged the impact their mistakes had on us or took meaningful responsibility for them. Construction projects inevitably have problems. Mistakes can happen. What separates a good contractor from a bad one is how they respond when those mistakes happen. In our experience, the response was to minimize the problems, shift blame, and leave us to deal with the consequences. We trusted Elkstone with a major investment in our home, and that trust was unfortunately misplaced. We were left with damaged property, unfinished and defective work, additional contractor expenses, and an experience that was far more stressful than it ever should have been.

A couple of years ago, Bobby from Breathe-fresh did some work for me including cleaning my dryer…read morevent. My dryer vent is in need of cleaning again and I would like to get on his schedule. Bobby, could you please contact me? Thank you.

I'm not typically one to leave negative reviews (just check my history), and it disappoints me to…read morehave to write this one. Despite some of the negative reviews I read about Breathe Fresh, I decided to hire them because most of the bad reviews were not that recent. I spoke with Bobby on the phone and he gave me a quote to clean our air ducts, fireplace and chimney. The next day I texted him to schedule the service and at the end he asked me to text him the address and the price he quoted me. I thought that was strange. Even more strange is that I was asked again the day of by Jon, who actually did the service, as he didn't know what the quoted price was either. Furthermore, Jon also had to ask me what service was being performed. Jon was great! He explained everything as he was doing it and showed me some before and after photos. The one knock on the actual service is that Jon left all of our vents closed, which I did not discover until a couple days later when I realized that the heater was running more often and for longer than usual. I didn't expect this because he ran the fan for almost 20 minutes before leaving to "get the air circulating." Not sure much was circulating though given the closed vents, but that's not the reason for the 2-star review. Keep reading... The first fire I burned in the fireplace after the cleaning resulted in a smokey odor in the house the next day. It was fine while the fire was burning, and I'm certain the damper was open, so I don't believe this to be an error on my part. I'm not claiming it has anything to do with the work that Jon did (or didn't do), but I contacted Bobby to share this info with the hopes that they'd come out to investigate. It had been a week since I burned a fire, but the odor didn't diminish despite the damper being closed and windows being opened during the day. Instead, I developed a cough and my eyes burned. I explained this to Bobby in my communication with him, but it didn't spark any urgency on his end. The timeline of our communication was as follows: Tue 12/12 @ 12:55 pm: I texted Bobby informing him of odor and asking for a good time to chat on the phone. Wed 12/13 @ 9:10 am: I called and left a message for Bobby since I got no response to my previous day's text. Wed 12/13 @ 5:49 pm: Bobby calls and leaves a voicemail, apologizes for missing my call earlier, and says to call him back or text for a faster response. I was at a holiday party, so was unable to answer or respond that evening. Thu 12/14 @ 10:15 am: I text Bobby (as instructed by his voicemail) and gave him a couple time slots in which I'd be available for a call that day. It is now 5:54 pm on Fri 12/15 and I still have not heard back from Bobby. Unfortunately I've had to hire another company to come out and investigate the potential causes for the odor, and I regret having hired Breathe Fresh in the first place. Based on reviews, it appears that Breathe Fresh does great work most of the time. In this instance, I'm discouraged by the lack of follow-through and the apparent disregard for quality customer service.

Excellent service! The team at Element Exteriors was very professional, responded in a timely…read moremanner, answered all questions and truly did a great job with our home. The team made us feel safe during a time of so much uncertainty and we were confident leaving our home in their hands for important roofing repairs. I highly recommend them for your exterior needs!

This was one of the referrals from our realtor. Our house sale required a new roof replacement for…read morethe new owner. All the quotes were competitive and comparable. This one however, had the best rating on BBB, best feedback on Google. Donny was efficient and understanding of the need for immediacy. Start to finish was a week. He even offered to wait for the house closing to get paid. He does not rush the selling/contract process and explains the typical steps from start to finish based on the roof style your home has. No detail was too small. No question was too mundane. He took care of the permit and inspection too. Donny is very professional and personable. I would love to use him again but glad I don't have to...that's why I give him this five star review instead!!

Do Not do business with this company. They charged me $1000 to remove and replace a very small…read moresection of heating tape. When they finished the roof repair they left the heating tape hanging off the roof and did not put it back on. I had to call them back out to finish the job but by then it had snowed and it couldn't be put back properly. I was selling my house so the work couldn't be fixed until this last summer so I agreed to pay $650 of the bill then even though they hadn't finished the job and the rest when they finished. It is now November, 1 year since they replaced the roof and they are now billing me the $350. In addition, when I expressed my displeasure for how this has happened, he called me entitled and is threatening to ruin my credit and take me to court. I have no problem paying what I should pay, that is not the issue. The issue is that he sent me an invoice a year later, with no photos, no explaining or any type of details. Just a bill. I never should have had to call them to do the job right that I was being charged for and $1000 for 30 minutes of work is excessive. He is now being extremely rude and refuses to take responsibility for doing such an unprofessional job. I pay my bills and I will pay this as well but I would not ever use them again or recommend them to anyone. The unprofessionalism is beyond reprehensible. How Donny is talking to me is awful