I worked with Chelsea on the design of our kitchen and she was fantastic! She helped with many…read morelayout modifications and was always very polite, patient, and she had excellent suggestions. She continuously was ready to help me and went out of her way to make sure we were happy with the final product. I would definitely recommend asking for Chelsea.

Horrible customer service. Women working kept rushing our questions and it was already hard enough…read moreto get her attention. It was like she only cared about sitting back down at the desk with her phone. I actually was hesitant to ask questions because she was so short with us and cold.

Le Creuset Outlet Store turned out to be a great stop while shopping at Vacaville Premium Outlets…read more We were looking for a birthday gift for a friend who loves cast-iron cookware, and after browsing for a bit, we ended up purchasing a traditional round skillet that matched the color of her existing cookware. The associate helping us was very patient and helpful, especially when it came to choosing the right color combination. The store itself is not huge, but it carries a surprisingly large variety of cookware and kitchen items. Since it's an outlet location, you won't necessarily find every style or color available in full retail stores, but the pricing is noticeably better. We've also been trying to slowly move away from some nonstick cookware and toward cast iron and other materials, so it was nice to see so many quality options in one place. Overall, it was a very pleasant shopping experience with helpful staff and good value.

To be honest, Le Creuset doesn't really have a lot of whole new exciting products. On the other…read morehand their classic lineup is exciting. So I headed in to take a look at all the pieces I didn't have. 25 years ago, I would've crumbled and purchased everything. Now I've grown up a lot and learned how to use straight up cast-iron. since I can make my own nonstick coating, Le Creuset suddenly looks expensive and kind of over the top. The one great thing about that enamel cast-iron, it resistant to acidic foods which means you can cook just about anything you want in the Le Creuset without switching to stainless steel or any other material. Since Le Creuset shouldn't be heated past medium, you still have to switch to stainless steel if you want high heat. Nevertheless, if you're making a stew, a Dutch oven from this company rules. So I took a close look at the Dutch ovens. They have quite the lineup. There were the adorable little ones which look cute but cook hardly any food. there were the more medium size ones, but since I already have one, I don't need the one that's one size down or one size up. Which leads to the 8 to 9 quart Dutch oven. Honestly as a single person 8 to 9 quarts is pretty impractical. Also, where would I store it. Nevertheless, I drooled. I was quite amused to see the big signs announcing the fresh new colors. They just don't have very many marketing gimmicks that they can apply to classic cookware. The one really nice thing about the store is the full lineup of cookware that this company makes. There aren't a lot of places that have anywhere near the stock that this store has. It's a great place to check out some of the harder to find items. Just make sure to ask about cosmetic defects. I purchased my pot from an outlet store 20 years ago. The staff person was very meticulous and showed me the exact cosmetic defect in the pot I purchased. She also warned me that the outlet products were not covered by the usual warranty. I purchased the pot and the cosmetic defect was indeed cosmetic. The pot cooked great. Luckily I've never needed the warranty. So make sure you ask.

Reached out to Stonecraft for installation of quartz countertops, range top, hood, and bottom…read moremounted sink. The process went very smoothly considering I had already purchased the range top, hood, and sink. I had already selected which quartz I want to use too. I was working with another company, but lost all confidence in them delivering. Submitted for the free quote and Jarren came out to do it. I was very impressed by the detailed analysis and design confirmation of my choices. He already knew how much quartz I would purchase and how I can maximize the material with minimal waste. Not a lot of vendors share this insight on a quote. In addition, I needed a cabinet modification. Switching from cooktop to range top. No one wanted to do the cabinet modification. This was right up Stonecrafts alley. They do cabinets!! Having experience with costs, he was within the range I was expecting, so I was happy to move forward. The installation schedule was shared and executed according to plan. At no point did I have to adjust my plans. The installation team was very professional. I am very happy with the results. I would recommend Stonecraft for your kitchen projects. At the very least give them a chance to earn your business. When I get to a bathroom refresh, I will give Jarren and company a call!! Thank you guys!

Based on our bad experience we do not recommend StoneCraft as a general contractor for a kitchen…read moreremodeling project. StoneCraft subcontracted out various portions of our kitchen remodel project but did a poor job of coordinating, overseeing and communicating with those subcontractors (Team). StoneCraft technically never completed the project not did a StoneCraft representative perform a detailed monitoring of the project as it progressed. Here are a few examples of StoneCraft's lack of oversight and follow through: The Team that demolished the granite countertop did not provide a schematic diagram so that the quartz installation Team would know the correct number of holes necessary for the sink area. They didn't account for the instant hot water dispenser and the associated hose. Weeks later a hole had to be drilled in the already installed quartz countertop. Unfortunately we had to purchase a new instant hot water dispenser because the demolition Team lost or threw away key parts of the old one. After the old granite countertop was demolished and the new quartz countertop installed our Bosch dishwasher no longer worked. It turned out, a hose was damaged during the disconnecting and/or reconnecting of the various hoses underneath the newly installed sink. We had to hire another contractor to diagnose the problem and to fix the dishwasher connections. The StoneCraft representative, Jarren, denied responsibility because, "StoneCraft didn't move the dishwasher during the project". However, StoneCraft, per the contract, removed and reinstalled hoses. The Team installed two electrical outlets that didn't work so they had to be prompted to return to fix the problem. The Team had to be called back to repaint areas of the kitchen ceiling that they initially painted, although poorly. The Team had to reorder the correct kitchen floor tiles twice, once because they brought the wrong pattern and a second time because they didn't bother to look in the boxes to notice the contents were not correct. Finally, the team delivered a pantry door sans a handle (only a hole). Jarren ghosted us so we had to hire a handyman to install a newly purchased door handle. Although hiring StoneCraft was a big mistake we learned a lesson but at least we kept the numerous emails that documented the above ordeal.

I recently wrote a review regarding a defective gas water heater purchased from Fergusons. Since…read morethat time they have reached out to me and made good on that purchase. In response to the yelp review they completely refunded me the cost of the replacement water heater as well as the original, making the only out of pocket money the cost of the installation. In this instance I would have to say I give them credit for making it right.

Super helpful guys. They found the part I needed and held it for me since they inly had one left…read more They seem pretty serious but as I completed my transaction they showed some humor and were really friendly.

I was shopping for a Demeyere cookware set and had the pleasure of working with Melissa. She…read moreprovided fantastic guidance, clearly breaking down the differences between the different lines offered narrowing down my choices between the Industry 5 and Atlantis sets. I decided to go with the Atlantis set. It is built for maximum heat stability and top-tier induction performance, even though it carries some extra weight. The store offered great pricing on the set, which made the purchase an even easier decision. The customer service here is top-notch. I will definitely be back for future kitchen essentials.

If you like high-end kitchenware, you have got to check the store out…read more It was quite the learning experience for me, I had no idea Zwillings owned so many high-end companies Zwilling Henckels Miyabi BSF Demeyere Staub Fontignac Ballarini I came away very impressed.That is a hard hitting lineup. The sales were very exciting. First there was a storewide 20% off sale. And then some of the individual pieces had some pretty impressive reductions. However, remember this is an outlet store. I found some of the most heavily discounted equipment had cosmetic flaws. On the other hand, I went to the Le Creuset store two decades ago and got myself a Dutch oven which had a cosmetic flaw, and that thing has been working great the whole time. But before you go to town, check to see if the warranty is in effect. It's kind of pity that my kitchen is so well stocked with equipment. Between the discounts and the excellent selection, I would been in deep trouble with this store several decades ago. While it's easy to focus on the knives and the cookware there is a lot more to the store. They carry an incredible number of small kitchen accessories that can solve common problems. The expert and friendly sales person showed me a really nice magnetic bar, which can be used to mount knives in otherwise wasted spaces in the kitchen. Unfortunately, for the sales person, I already had one of these. But I can definitely testify that this is an incredibly useful device. Some people complain that magnetic bars ruin your knives. But you have to know the trick to using them. Basically you have to kind of peel the knife off the magnetic bar and this prevents scratching and other minor damage. Also, if your knives are looking scratched, there is a whetstone with an incredibly fine grit that will put a mirror polish on your knives. Scratches are not the disaster you think they are. So stop feeling bad about all your kitchen problems and go to this store which has more solutions than you realize. Remember to bring your knives if you need them sharpened.

We have used Don to do both our bathrooms previously and we're so pleased. My rental property…read moreneeded a full remodel and Don was our first and only choice. PrIor to beginning work he helped to plan the project, suggested materials, vendors and helped defined our scope. Don began the project promptly and dealt with all issues keeping us on schedule through vendor issues and various unanticipated problems. Flooring for entire house was replaced, kitchen gutted and completely remodeled and all three bathrooms had new fans and cabinets installed. As with any large project unexpected issues came up(discovered areas of dry rot) and Don was flexible in working these repairs into the plan. Don is very detailed in his work and everything was done, in my option, to perfection. I can't really say enough as to how much we appreciate the quality of Don's work. He is simply the best contractor you could ever work with and we give him the highest recommendation.

We had both our bathrooms, remodeled by Don. We couldn't be happier with both of them. He did such…read morean excellent job. I highly recommend him. He's very reasonable, very personable and answered all questions that we asked .He was on time every day. Hire Don you will be happy you did . :)

Locally owned--and top-notch service! We are so pleased with our new floors. Ulyses and his crew,…read moreRaul and Victor, were amazing from start to finish. The showroom had a vast selection, and Ulyses was incredibly helpful in guiding us through our options and helping us make the right choice. The crew was always on time, professional, and very attentive to detail. We are so happy we chose to visit their showroom rather than going with Lowe's or Home Depot. Take the time to look around and compare--you'll be glad you did! Your floors are a big part of showcasing your home, so choose a company that truly cares about the finished product.

Happy customer here! We thoroughly researched and compared other companies and their products…read morebefore choosing All About Floors. When Ulysses arrived to provide an estimate, he brought additional samples, which we were delighted to see. The selection is simply gorgeous and amazing! Our living room had old, worn-out carpet, and the new hard floor complements the adjacent family room perfectly. One thing we wish we had known earlier was to cover our furniture and the rooms next door to prevent dust from circulating throughout the house. Ulysses's team, Rick and Francisco, were professional, punctual, and experts in their field. They truly deserve major kudos! I relax and enjoy my new living room. I highly recommend that others compare different companies, conduct thorough research, and consider patronizing a local business like All About Floors.

It's so great to have this location in town. There are such great deals to be had and it's just fun…read moreto look through and see what they have - treasure hunt - especially their seasonal items. All the sales attendants have been very nice. Often I'm finding items that are still on sale on their main site. My recent find was a stone mortar and pestle that was 40% off. It's such a beautiful piece - an "own it for life" quality item - and thanks to WS outlet the value was great. I do give 4/5 stars due to the "no returns" policy. There have been occasions where here I passed on a purchase because I didn't feel confident enough. First force you to be very intentional and give the item a good once over. Other "buy it for life" items I've purchased have been a roasting pan, Thanksgiving and X-mas linens, and martini glasses.

We drove over to check out their Le Creuset options and found their store to be a true dumping…read moreground. There was no consistency in arrangements with many brands spread out over half the store. Many items matched what was currently in store, so my close guess would be that they carry seconds or minimally damaged/returned items. The few Le Creuset they did have were mainly in dirt brown and cerise, items that could be found online for the same price or lower. The service wasn't helpful or friendly and the store felt more like a Goodwill than the higher quality I was used to with Williams Sonoma. The final straw came when our items were rang up as the final sale price wasn't clear on the screen and didn't match the percentage listed on the shelf. Overall, there was nothing positive about this store so we never plan to return.

Tim was very professional and easy to work with. I wasn't very knowledgeable so he kindly explained…read morethe answers to my questions. He installed the exact hardwood i was looking for. It turned out beautiful. Dave B

Great experience with Tim. I've used him in the past & trust him completely that he will get the…read morejob done to my satisfaction & on time! I work full time so I'm not able to be home while the work is being done. I've got my two large dogs at home & never had any problems with him being there with them. I highly recommend him for he was able to come up with ideas to make the project work!

My sister in law contracted with this company and submitted payment in full BEFORE the job was…read morestarted. She got sick and put a hold on the order before any work had been done. She then passed away. We have tried for over a year to get the money back that she put down for work that was NEVER done. The owner acknowledged the debt in writing and agreed that the money was owed to us. He has not paid us back. He won't return our calls or our emails. Very poor way to do business. Do NOT trust this business with your money.

I would NOT recommend RichMar Cabinets. They do not do what they say they will…read more We had a simple agreement with Marcus Frakes of Richmar Cabinets stating they would refund $28,806 of the $32,000.00 of my late sister's new kitchen deposit, placed prior to her sudden death. After her death, it made no sense to remodel her kitchen as we needed to sell her house rather quickly. After a discussion with Marcus, he & I agreed upon a refund payment schedule for the her deposit. Marcus signed a simple agreement to pay $5,000.00 every two weeks or so until the deposit was fully refunded. We received the first payment as planned but that was it! One year later Richmar still owes us $23,806! They now hide in silence. Dan in Santa Rosa