1. Alliance Environmental Group

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San Diego, CA

Alliance Environmental Group

3.9 (96 reviews)
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Updated 2 months ago

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I would very strongly caution anyone considering Alliance. Alliance was the HVAC contractor on our remodel. Since we moved in to our home in fall of 2024, we have experienced constant thermostat issues as well as three major AC-related leaks caused by their installation, severe enough that we had to take our mudroom, entryway, and primary bedroom closet down to the studs. Two of those leaks resulted in confirmed mold requiring professional remediation. From the beginning, things were not working correctly. Our thermostats behaved erratically (cooling triggering heat, large temperature swings), and it was extremely difficult to get them out to address the issues. Initially, I was communicating with them through our contractor and was told they were inflexible with scheduling. We were given one date (communicated the morning of) that did not work, and then told it would take two to three weeks to be seen, while we had a non-functioning, newly installed AC system. During that same time, they had no issue putting together and trying to sell us a $11.6k/year maintenance contract (photo attached). We eventually had to call another HVAC company just to get basic functionality restored. That technician was very helpful and identified numerous additional installation issues. He advised us to document them and have the original installer correct them under warranty. Despite the severity of the leaks and issues, the company never took full responsibility. Instead, they deflected blame; at one point even claiming that the second HVAC company we had to bring in had "sabotaged" their system and stolen their leak detection components, which was frankly absurd. At each step they have pointed the finger elsewhere, refusing any accountability. The situation escalated to the point where we brought in a forensic HVAC expert to determine fault. His report (photos attached) documented widespread defects: improperly installed condensate drains, missing safety components, poor support, airflow issues, debris left in the system, and more. We were also told one or more of the systems was incorrectly sized, which contributed to performance issues and at least one of the leaks. The report made it clear this was not an isolated issue: it was a system-wide installation failure. It documented major code and installation violations, including improperly sloped drains (directly causing the leaks), missing overflow safety switches, cracked and misconnected drain lines, damaged internal components, unsealed ductwork pulling in fiberglass and attic air, improperly supported ducts restricting airflow, and unsafe electrical wiring. Some units were even missing critical components or were not fully installed. This was not one mistake, it was a pattern of careless, incomplete, and below-code work across the entire system. This all happened while I was pregnant, with the third major leak occurring two weeks before I gave birth, requiring our entire entryway to be demolished. Even now, the system still does not function properly, with more than half of our units not working (including the nursery). Instead of fixing these issues, they implemented temporary workarounds and are now attempting to blame "user error." They have since stopped responding entirely. We chose not to pursue legal action despite incurring significant out-of-pocket costs. Our contractor's insurance company ultimately pursued a claim related to the damage, resulting in a $200,000 payout. This was not a minor issue or bad luck--this was systemic poor installation, lack of accountability, and extremely unprofessional behavior. I would not trust this company with any HVAC work.

Before containment
Mary G.

PRESTON was referred to me by ANNA BRANCH @ MY HOME MY HEALTH. There were elevated mycotoxin testing throughout house. Benny and his team were so cordial and accommodating, explaining the process thoroughly. Thank you to Antonio, Lloyd, Alexander and others who created superior containments and worked several days nonstop to capture and irradiate the issues. Looking forward to a clean healthy home!

My bathroom after the remediations
Unison G.

Brian was communicative and very respectful of my tenants belongings. We had a lot to remove and they did a great job. I appreciated their commitment to getting the job done safely and making double sure that we passed all the mold and asbestos tests. I hope I never have to use them again, but if I do --- I would feel comfortable calling Alliance.

Samantha W.

I had a pipe burst that could have easily been a nightmare situation. Thankfully Brittany with Alliance was a huge help. My living room ceiling had collapsed due to a leak in my attic and Brittany had her team come out the next day to help clean up and safely remove the remaining insulation and drywall for me. She was very professional and communicative. Much appreciated!

Appreciated photos of moisture readings sent to my husband and me to validate.  (1 of several)
Moira A.

We recently had a couple of issues that required mitigation. (Hooray, 1934 home!) Asbestos on roof mastic project- Respectful, efficient, communicative, and done! Water intrusion in attic that required going through our plaster ceiling- Again, respectful, communicative, and very happy with results! Alliance employees were very respectful about kids, our loud/interested doggies, and my work-at-home needs. I especially want to compliment the clean-up afterward. We would definitely use their services in the future.

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Reviews are generally positive. People highlight the professional and responsive staff, efficient project completion, and reliable scheduling.

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2 months ago

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2 years ago

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2 years ago

This team came in on time every time just like they said they would. Friendly, communicative, and professional! I would hire them again.

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3 years ago

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2 years ago

To Brian Kellerer and his awesome team Carl, Deion, Juan, Hector and Jesse. Thank you guys for being so amazingly kind and professional!!!

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2 years ago

I've worked with Brittany at Alliance for many years. They are extremely professional, thorough and communicative. Highly recommend!!!

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4 years ago

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7 years ago

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Page 1 of 3

Ask the Community - Alliance Environmental Group

Review Highlights - Alliance Environmental Group

“Brian is very responsive, he's very accommodating when it come to scheduling the inspection and demolition.”

Mentioned in 15 reviews

Read more highlights

Airmaxx - Airmaxx Heating and Air Conditioning Logo

Airmaxx

(2.2k reviews)

I've used this company for several years. They deserve the fine rating. Alex a few years ago,…read moreEugene today. Quick and knowledgeable diagnosis today (bad capacitor), very courteous and professional.

We recently added air conditioning to our house in Oceanside. I got recommendations & bids from…read moreseveral contractors before deciding who to use. Edgar from Airmaxx proposed several different options for the best way to add air conditioning to our home. He was very knowledgeable, professional, and responsive. They were not the cheapest bid but I was confident they could deliver the quality job I was looking for. Vitaliy and two other installers arrived the morning of the scheduled installation. We walked the job and discussed my expectations. They got started and shortly thereafter Vitaliy came to me with the first problem. The location of one of the ceiling cassette units would not work because of how the roof was framed and the roof pitch. We discussed alternatives and decided on a new location for the cassette unit. The next problem was how to run the line set to the furthest location taking into account the shallow roof pitch and access. After some discussion we came up with an approach. Vitaliy and the crew along with Edgar were able to run the line set to the furthest location. The installation proceeded smoothly until we discovered that one of the condensation drain lines was not working correctly (thank goodness Vitaliy had the foresight to check it before it became a bigger problem). They got the drain line fixed and completed the installation. Before you question why there were "problems" know that any retrofit has potential issues and it is how the contractor addresses them that determines how good the contractor is. I say this having been a high end custom home builder in another state since 1986. Their workmanship was excellent ( lines and items they installed were plumb, level or sloped, and well secured as appropriate). I would not hesitate to recommend Edgar, Vitaliy, and Airmaxx to family and friends.

Bob Jenson Air Conditioning and Heating - Carrier Air Conditioner outside unit

Bob Jenson Air Conditioning and Heating

(324 reviews)

Kearny Mesa

Water started leaking from our living-room Mitsubishi Electric split-system heat pump. On the first…read morevisit, Uz from Bob Jenson Air Conditioning & Heating suspected the condensate pump, tested it, and it was still behaving, so he didn't replace it on a guess. He told us to call if it happened again, and ideally to record the event, and he would come back and fix it. We did just that, and he ultimately was correct about what the issue was. He installed a new pump to replace the one that failed, cleaned the drain line, and the leak stopped. Uz was accurate in his read of the problem, honest about what the test showed, and then installed the part cleanly and quickly. He was professional, thorough, and knew what he was doing. I'd ask for him again.

I needed a custom duct solution to help better distribute heat from my enclosed office to the rest…read moreof the house, and working with Connor was a great experience. He was communicative, patient, and took the time to talk through the details of what I was trying to accomplish. He also suggested several improvements to my original plan that made the overall project better. The installation team was friendly, reliable, and professional. They were accountable for their work, answered my questions throughout the process, and made sure any lingering concerns I had were addressed. I really appreciated how smoothly the whole project was handled from start to finish. I'll definitely be reaching out to them again if I need HVAC work in the future!

Same Day Heating, Cooling, Plumbing - Same Day

Same Day Heating, Cooling, Plumbing

(752 reviews)

Frank was professional and explained what was accomplished. He went over the fuse box and air…read morefilter replacemant. Thank you.

I don't post much on Yelp these days, but every now and then I'll leave a review when I have a good…read moreexperience that I wasn't really expecting. I scheduled a routine AC checkup with Same Day Heating, Cooling, Plumbing through Home Depot. Price was reasonable. Frank came out to inspect our system and showed up right on time. He was thorough, identified a number of issues with our system that we didn't know about, and took the time to walk us through everything and show us what he was finding. He didn't push extra services or anything like that. Instead, he outlined a range of things we could do, from basic maintenance to more substantial repairs. We were also considering replacing the system, so he talked us through that option as well. At the end, we got an informative email with pictures, recommendations, and estimates that we could use to follow up with them or another company. Shortly after Frank left, our AC started shutting off intermittently. I think something during the inspection may have dislodged some buildup in our brittle 10-year-old system. This was right in the middle of a heat wave so we *really* needed the AC working. We called the company, who put us back in touch with Frank. He then came back within the hour to figure out what was going on. He spent another 2 hours troubleshooting the system with me and stayed until everything was working again. Would definitely recommend these guys and will most likely be hitting them up to work with them again to replace the system soon

GVK Heating and Air

GVK Heating and Air

(267 reviews)

Our AC unit wasn't working well so we got three quotes. George was able to come out same day to…read moregive a price and was the only one to suggest keeping the furnace as a backup to a new heat pump AC unit, as our old furnace was still working and didn't need to be removed. I'm sure this cut some costs with remove/setup, but based on some research this is ideal as the weather can get down below 40 degrees where I live. We went with GVK due to this, the fact he took the time to answer all questions thoroughly and honestly, and they were able to install the next business day; got a quote on Friday afternoon and scheduled me for Monday to install the new system. The price was also very competitive with the other options. We did have a delay in starting as they had a mix-up on install dates and had to postpone one day. However, George called and apologized and offered a discount for the mistake and to charge our current system to help keep the house cool until they came out the next day, which I think reflects how he runs a customer focused business. When he did come out that day I had more questions about the setup and based on our discussion we changed the coil for more flexibility in moving the unit in the attic one day. It was pretty clear that George runs a solid business; he double checked they left no trash after leaving, his workers made sure to set up mats everywhere they worked inside, they let us know when they would be using louder tools (as we have a baby), and they stayed until the unit was fully installed which meant they stayed pretty late. I couldn't recommend them enough. George is really easy to work with, does a great job on the customer side and also steps in to do the work himself which is all reflected in the impressive reviews he has.

Called w thermostat issues. Minimal cost to ck it. Unfortunately, the thermostat was faulty and so…read moreI had GVK back to install a new one as well as do basic maintenance on our a/c unit. Cost was very reasonable. Appointment was made quickly with Ali over the phone and the availability was something I could work with. Techs that have been to the house have been respectful and informative. Happy to have a reliable HVAC company that doesn't break the bank.

Alliance Environmental Group - demolitionservices - Updated October 2026

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