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Alley Cat Rodent Exclusion

4.7 (610 reviews)
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Updated over 3 months ago

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Use this info to file your complaint with the state!   https://www.cslb.ca.gov/
Erin H.

They came to do an inspection and wrote a report. Quote was around $1500 for a remediation and year warranty. That was fine. They seemed professional. Sadly, like most people in the Bay Area who work on homes the actual work is less than to be desired. They show up, no call. Strike one. We have no doorbell so they were supposed to call when they were on their way over. Luckily our upstairs neighbor had the garage open so we didn't miss them. The team lead and workers barely able to communicate in English. They are asking us questions that are supposed to be covered in the report. They didn't read it. I figure it's because they likely could not, it's in English. The company should translate it for them or read it to them before they get here. Very unprofessional. We had to call the company to ensure they knew wtf they were supposed to be doing before we started and wasted a ton of money. Meanwhile our whole house is ripped apart in preparation. They are supposed to be closing entry holes in the property. I have zero faith they will do what they said. I have a feeling this is the beginning of a hellish year getting them to do their job if this start is any indication of the work to come. They oversell and under provide. Typical Bay Area contractor BS. I am sick of these men in these companies seeing women and thinking we are just push overs. I'm pissed off at the unprofessionalism of their execution of our contract. Not looking forward to seeing how they uphold the warranty. Editing to add: These brilliant work people lied while they were here and said they didn't turn off our water valve. Spent an hour and a half talking with various agencies to find out they turned off the house water and lied about it. Awesome! They also didn't do half the job and didn't do the garage. They were supposed to per their quote but just didn't do it. Amazing. The lies saying they didn't do the water shut off is insane. Had to call support twice to get help with the water as the first person hung up on me. WTH is wrong with this company? Support person got into it with me saying they *did* call this morning. Turns out they had the wrong number listed to call. Left hand doesn't know what right hand is doing. Support also said maybe I just spoke with the wrong person and it wasn't a lie, just someone else turned off the water. Seriously? This is the level of professionalism they expect us to deal with? The person who showed us what was done didn't know why the water was off. Note that you need to interrogate each person on the team, according to support, because they don't talk amongst themselves. Insane take by a company that claims to conduct a professional business. Final result on the first day is Management said they would call then chickened out, didn't call and we had to track down support. Support called us back after we called back an hour later and said we were out of luck, they would not do anything to rectify turning off our water. They denied any action or doing anything to our water line ... big surprise. Support accused us of doing it to ourselves. Amazing. Why would we ask your workers about it before they left and then follow through for hours with PUC / Water Department if we did it ourselves. Worst company ever. Do not use these people. The red flags were there when they didn't call or read the report/know what they were there to do. They seemed like they wouldn't do a good job and sadly we let them run around our house without watching them close enough. Disgusting management and disgusting workers who clearly did this to mess with us as we're are just women who live alone. I hate this is the world we live in now. Shame on this company! For anyone who has a bad experience remember they are licensed and this is why complaint processes exist: https://www.cslb.ca.gov/Consumers/Filing_A_Complaint/Complaint_Against_Licensed_Contractors.aspx

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25 days ago

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1 month ago

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10 months ago

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20 days ago

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2 months ago

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3 months ago

Prompt and professional and courteous. I have had a good experience with this company.

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1 month ago

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2 months ago

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10 days ago

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24 days ago

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4 months ago

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2 months ago

The team from start to finish has been thorough from estimate, inspection, & explanation to service. Would recommend to another.

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2 months ago

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1 year ago

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5 months ago

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2 months ago

He was thorough and found three more openings. This was a full re-inspection after work was completed. Their follow up is exceptional.

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2 months ago

There is no company that gets the job done as well as Alley Cat. They are effective and customer service oriented.

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2 months ago

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3 months ago

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6 months ago

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1 month ago

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4 months ago

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26 days ago

We have used Alley Cat for our rodent problems. They are professional, efficient & get the job done. Give them a call!

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4 months ago

As usual, Mario came back to strengthen and secure our home's perimeter. He's a professional and so easy to work with!

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7 months ago

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1 month ago

Service was completed professionally thank you! We will have the service again if necessary

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3 months ago

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7 months ago

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4 months ago

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4 months ago

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5 months ago

Dante was responsive, knowledgeable, and very thorough. Great communication and great service. Would absolutely request him again.

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3 months ago

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4 months ago

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4 months ago

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3 months ago

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5 months ago

Arturo did a fantastic job rat-proofing our house in Redwood City. He is timely, professional and very detailed oriented.

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Alley Cat Rodent Exclusion Reviews in Other Languages

Ask the Community - Alley Cat Rodent Exclusion

Do you offer same-day estimates? And if so, can you also complete the service that day?

Hi Lacy, Unfortunately, we don’t provide same-day estimates given the consistent demand for our trusted services. Because of this, we also need to plan our inspectors' routes… Read more

What specifically does Alley Cat do to seal up entry/exit points?

Depending on the problem and area, we use strong materials such as steel wool, wire mesh, and industrial sealants, sealing these points securely. We can also install door sweeps and weather stripping to close gaps, if applicable. Advanced methods… Read more

Do you mean ATTICAT OR ALLLEY CAT?

Hi 👋 Our company change name from Attic Cat to Alley Cat about 4 years ago . Thanks for your… Read more

Is alley cat still open?

Yes! They are in the office Monday-Friday 8-5

How are they for returning to deal with anything during warrant y? And did you have problems past warranty? Does anyone have a tile roof?

Unsure about roof. However they are very willing to come out during warranty period for anything needed. I'm not past my warranty so unable to answer but I can say that at the end of the warranty you have an option to extend it.

Anyone willing to share what they paid for this service? Looks good, but expensive.

Wow, I just paid $3.40 sq for for rodent proofing and removal and installation of insulation. Plus the class man spent 90 % of the time talking about how they would get rid of the rats. Last night, after their service yesterday I had what sounded… Read more

Don’t See Your Question? Ask Away!

Review Highlights - Alley Cat Rodent Exclusion

We highly recommend Attic Cat for getting rid of rodents and insulation, they are very thorough and friendly too!

Mentioned in 76 reviews

Read more highlights

Honest Rodent Proofing - Honest Guarantee

Honest Rodent Proofing

(262 reviews)

After getting multiple estimates from different rodent and insulation companies, I can confidently…read moresay that Honest Rodent Proofing was by far the best experience!!! Best company - by far- in the Bay Area. AND they a the licensed too! Verrrrry important!! Many companies on Yelp are not licensed companies. AJ and his team went above and beyond to make sure everything was done 100% right. They were incredibly thorough, detail-oriented, and took the time to explain everything along the way. AJ especially stands out. He is a very reasonable guy, and transparent with what needed to be done, which sadly seemed like a rarity these days in the business world. I can tell he genuinely cares about doing the job properly and treating his customers fairly. At no point did I feel pressured or upsold (like I did with the several other companies I met with) just honest advice and quality work. He even offered to come over after the job was done to do a final walkthrough and address any concerns (if any) with my dad. The whole team was professional, hardworking, and they clearly take pride in what they do. If you are dealing with rodents or insulation issues and want a company you can trust, go with Honest Rodent Proofing! Thank you AJ, Yami, Jazmin, Aldo, Brian Ray, Sam, Francisco, Esequiel, Clemente, and the rest of the team!!!!

We recently had our home rodent proofed by Brian and Francisco. They were on-time, courteous,…read moreknowledgeable, and friendly throughout the service. They were able to point out the weak spots in the home and how the protections they installed to guard against rodents. Looking forward to the follow up visits and really appreciate the 1 year guarantee. And they made a very cool rodent proof door for our crawlspace!

Rywen Insulation Inc - High-quality insulation installed for long-term performance

Rywen Insulation Inc

(104 reviews)

We live out in the country on a big property, and rodents in our walls and the crawlspace under our…read morehouse has always been a problem for us. There has been this persistent smell of rodent urine in one of our closets for literally decades, no matter what we have done. Not any more! I could not recommend Rywen Insulation more highly for rodent control work. We've had rodent control people here before, but never at the level that Rywen takes things to. They put in place genuine long-term preventative measures to keep rats and mice out, not just patching holes. And that has made all the difference. No more smell in our under-the-stairs closet! And, I'm not sure if it is always a part of their service, but they offered us a one-year warranty. Rats and mice did return --- probably due to a contractor leaving our crawlspace door open overnight with the lights on, several times (oops). But Rywen took care of the problem immediately, no questions asked and no additional money requested, for the entire year of the warranty. They aren't cheap. But they are soooo worth it.

Rywen, is one of the best contractors I have ever used. Their communication is excellent and they…read moredid a fine and thorough job dealing with a major rat infestation. After removing the attic insulation, they installed traps and monitor the situation to make sure all of the rodents had exited Very responsive with text and emails Their proposal was a complete standout relative to the other others . Over 40 photos and videos in the attic and around the house showing what needed to be done. Their follow up was very impressive Axel and Miriam were attentive to every detail in this job The warranty on their work was longer than any of the other possibilities I would have no hesitation to hire them again

Alley Cat Rodent Exclusion - pest_control - Updated May 2026

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