After having the water pump and timing chain replaced on my 2013 Ford Explorer at a local…read moredealership, I began experiencing issues within just two days. I brought the vehicle back, and they handed me a long list of supposed problems, which I agreed to have fixed. However, less than 300 miles later, the engine seized. I had the vehicle towed back to the dealership late Friday afternoon, and after nearly a week of silence, I was told it was all an "unfortunate coincidence" and not their responsibility. Their solution? A new engine replacement for around $10,000. I asked for an explanation and was told they had cut open the oil filter and found it full of metal shavings. They offered to investigate further--but only at my expense. Frustrated, I turned to Jim's Tire and Auto on the recommendation of two trusted friends. That's when everything changed. Bret and Allen treated the situation with professionalism and integrity. They approached my Explorer as if they had been the ones to work on it from the start. They meticulously reviewed every detail--receipts, parts lists, error codes, on-board diagnostics, and the engine itself. Through their forensic approach, they uncovered the actual cause of the failure, which contradicted the dealership's claims. They not only explained their findings clearly, but also supported me in addressing the issue with the dealership. They even opened up their shop to allow the dealership's inspectors to review the vehicle firsthand. Bret and Allen exemplify what honest, expert automotive care should look like. From now on, I won't trust my vehicles to anyone else, and I'll be recommending Jim's Tire and Auto to everyone I know.

Love this place. They always take care of our 3 cars, and do a great job of keeping me updated on…read morewhat's happening, what my options are, and how long they should/could take. No fix first, change next. I always feel in the loop. I was even recently unemployed, but needed to be able to get from A - B with my family, groceries, etc, and they really helped me out. Literally couldn't have the job I have now without their compassion and assistance. My in-laws, my wife, my kids, and I will be lifelong customers. Thank you so much to Jim's T&A

Josh is great to do business with. Had a transmission replacement recently on a 20+ year old…read morevehicle. Had two options; he recommended the cheaper of the two. Was recommended by another great business; Bright Automotive

Great service at a fair price. I use him often for car repairs. He gets me in fast if needed and…read morelets me know as soon as it's done.

Alright when something happens to my car I freak. I know nothing about cars and I am always…read moreterrified that whoever I pay to fix will rip me off. I mean I know I am an easy target. When my breaks went out i started to call around the neighborhood for estimates. I got everything from 700-195 so I went with the guy who quoted me at $195. When I called him the first question he asked was "Are you sure you need new drums...people will try to rip you off on those?" Right away I knew I could trust him. He got me in 2 days later. When he was working on my car he let me come out and explained to me what he was doing. This is a local guy who works hard and good with out ripping you off. I reccommend this place to anyone. A good machanic is hard to find!

Jim worked me in super last minute and got my car fixed up in less than 2 hours. He shows you…read moreexactly what you need, and gets you the absolute best price possible. Definitely call ahead because he's a busy guy, but it's absolutely worth it. Jim is an honest guy and does not rip you off. I would absolutely recommend Jim to anyone who has trouble finding an honest mechanic, he's the best place in Cincinnati!!!

Upon recommendation, we've been bringing our cars to Brother Magdy and he's always been…read moreprofessional and honest. His quality of work is excellent and timely in manner. We've had bodywork as well as internal repairs done and his pricing is very reasonable.

I had a 1997 chevy tahoe they put a motor in it and that truck lasted ten years…read more Truly appreciate and they put a transmission in one year after the motor and that lasted ten years

Always reasonable, always professional, knows their stuff. Replaced engines. Brakes, Replace…read morespark plugs, batteries, starters, can fix everything but tires. They have told me they DON'T work or AC in newer cars (17 &newer).

It's been a little difficult for me to find a place that will help me repair my classic cars…read more.. They were quite far for me to drive to, but I went to them after reading the reviews and browsing their website. I brought my 1981 Mercury Cougar XR7 for some cosmetics. I was nervous a bit to be honest cause I know some mechanics can be "rough" on treatment (like leave a scratch or dirty the interior, etc. When I arrived, comfort wasn't immediate, but as soon as I discussed with them as to what I needed done to the vehicle, I knew it was going to be in good hands. When I picked up my vehicle, I was a very happy customer. Am coming back to have them do some more stuff. Thank you!

As a woman, it is hard to find a good honest mechanic who isn't going to rip you off or talk down…read moreto you. I found a great mechanic and a HONEST ONE!! I own a BMW Z-4 and did my research. If I took it to the dealership to have them perform the Diagnostics Scan Codes it would have cost $140.00 and it would have been there all day, but I would have gotten a rental car. When I asked Jeff how long it would take him he said an hour or less and I asked why the difference between him and the dealership and he explained it to me and also said that the scan itself would only take an hour at the dealership as well. I saved myself $ 50.00 and pulled a chair outside his shop, enjoyed the breeze and in no time at all the work was done!! Yes, he (Jeff) reset the Code and I was Happy!! When you have Auto Problems Go See JEFF!!! From Calif who just Moved to Ohio, Thank You! Lydia

It has been a nice experience at Ken's 66. I had a problem with my Toyota Sienna and they looked at…read moreit and fixed my problem. It would have cost me an arm and a leg at a dealership. I am very happy with the way they fixed my car and would suggest people to look them up for their great service and honest pricing. I am sure to go back to them with my car problems. Thanks a lot and great work.

Awesome. I recommend bringing your car here. It is old-timey in a good way and the people working…read morethere know what they're doing and do a great job. Wish I lived closer. I will take me car here when possible!