I stopped by to get an estimate for a scrape down side of my car. They used a cleaner and buffer to…read moreremove most of it. Touch up paint on a few small spots and my car looks wonderful. John did an awesome job! Highly recommend!!

Took great care of my 2015 Mini Cooper when I had a little fender-bender, then they told me about…read moretheir Dent Wizard contractor for a few door dings, and I got his services today. Fantastic work! I'm so happy. Great work, so friendly, and reasonable prices.

They saw me within a matter of days! Very clean with friendly atmosphere. No frills just expert…read morecare care at a great price. Tom, the owner is kind, courteous and fair.I WILL certainly be coming back in the future.Give them a shot for your finer automobile!

These guys are great. They are well priced and honest. We nearly got ripped off with servicing at…read moreone of the Kings dealerships a year ago but these guys identified the real, cheaper issue and it worked perfectly. They also do normal servicing which is great too.

I seriously can't recommend this place enough. I brought my car in for transmission issues, and…read morefrom the very first conversation, Tina (the owner) made me feel totally at ease. She's knowledgeable, honest, and genuinely cares about her customers--which is SO rare in the auto repair world. Tina took the time to explain exactly what was going on with my car, what needed to be done, and what it would cost. No pressure, no upselling--just straight-up transparency and integrity. And guess what? The repair was done on time and under budget. My car is running smoother than ever, and I finally feel like I've found a shop I can trust. If you're having transmission problems--or honestly, ANY car issues--do yourself a favor and go see Tina. She and her team are the real deal. Thanks again, Tina! You've got a customer for life.

I rarely leave negative reviews, and I understand that older vehicles require repairs and that…read moreunexpected issues can happen. However, my experience with this shop was so disappointing that I feel obligated to warn others. In April 2026, my daughter's vehicle was diagnosed by this shop as needing a transmission rebuild. We were quoted up to approximately $3,000 and told the vehicle would be completed by April 24. We approved the repair because my daughter is a single mother who depends on her vehicle for work. When the shop finally contacted us, we were instructed to pay over the phone and pick up the vehicle from the parking lot after hours. We paid $3,195 including tax. Immediately upon starting the vehicle, there was a loud exhaust leak that was not present when the vehicle was brought in. The receipt left on the vehicle noted a "clunking sound" and that the flex pipe needed replacement. We also discovered missing clips and bolts under the hood. We paid out of pocket to replace the missing hardware and had to take it to another shop to repair the exhaust issue. The clunking noise continued to worsen. When we attempted to contact the shop, the voicemail box frequently stated that it was not accepting messages. Eventually, the motor mount failed while the vehicle was being driven, causing additional damage including the drive belt and crank pulley. The vehicle was towed back to the shop. It sat for approximately a week before being inspected. During the following weeks, we received conflicting information from different employees regarding parts availability, labor hours, repair costs, and timelines. At one point, I was told a part could only be found on eBay for $500. My husband was given a different explanation the same day. After he located multiple replacement options himself, the shop suddenly found a used part for significantly less. Most concerning was that we were never contacted with an estimate or asked to authorize additional repairs. Instead, we received a call stating the work had already been completed and that we owed $1,463. After disputing the charge, the amount was reduced to $1,171.50. The shop also informed us that the mechanic who had originally worked on the vehicle had been terminated. My biggest concerns are: * Poor communication throughout the process * Conflicting information from staff members * Repairs completed without prior authorization or approval of costs * Additional vehicle issues immediately following major transmission work * Lack of accountability when concerns were raised I understand older vehicles can have problems. My dissatisfaction is not because the vehicle was old. It is because of the way this situation was handled from start to finish. After spending more than $4,300 between the original transmission repair, follow-up repairs, towing, and related expenses, we were left feeling misled, frustrated, and taken advantage of. I would not return to this shop and cannot recommend them based on our experience.

Excellent service and customer interaction by Gavin and Mark. They perform the work needed in a…read moretimely manner.

Pleasant Run is family owned by Galvin who is honest, more reasonable than all the other repair…read moreservices & does an outstanding job with repairs. Twice when my engine light went on he ran a test on the engine within a couple of minutes, identified the problem didn't charge a diagnostic fee. The first time he said it was a computer glitch & said to come back if it came on again & it never did come back on. Who gives free diagnostics and is so honest now a days? As a single elderly woman I really trust & appreciate Gavin & his service. I have an older car & have had it in for several things through the years & they have always repaired & completed it on the same day I brought it in for less than others. They keep my car running in tip top shape reliably. Thank you so much Gavin, appreciate your service so much & your excellent crew!

Tried to charge me $20 bucks just to "CHECK" my break fluid, I was afraid to ask how much would he…read morecharge to top it off smh, went to another family owed car shop they checked and filled it for free

you get what you pay for with Tyler. yes, he will work on your car at any time of night which is…read moregreat. he does solid work, but he does not communicate any updates. he does not deliver on his appointments. he might promise repair one day and then who knows when it will actually happen. When you ping him for and update, he gives you a flippant response with no customer service. I would NOT recommend using this guy.

Being fairly new to the area, we tried several repair shops for a problem with our Ford F150. After…read morespending more than $1,500 at other shops with poor results, and personally replacing about everything that seemed to be even remotely related to the problem, we decided to try Zips. They determined that I had a bad computer (which was what I was suspecting by this point). No trying to replace stuff I'd already replaced; no upselling, etc. I walked out of there poorer, of course, but the truck did drive very well on the way home. Next morning, I drove across town to work, and the truck completely died going around the corner on Hwy 4 bypass. I called Zips, and they had it towed and fixed in a couple days (the computer they had installed was defective). Total bill? NOTHING. It has worked great since (over two months, and a long trip out of state later). Great to find a business that has some ethical standards, and does quality work. We will be back!

Wonderful service!!! Zip and his staff are amazing!!! I've always heard great things ... now I…read moreknow why!!

Sadly I had one of my vehicles get rear ended and needed to get some work done. The bonus is I…read morecame to Sora's to get the work done. The bumper and tailgate both were damaged and after about a week (had a part delay) the vehicle looks literally brand new again. I only paid my deductible for the work as I called my own insurance to prevent issues dealing with another company. I will be bringing by another vehicle I own to get a quote on the front bumper since it has a lot of rock chips that I would prefer not to see. The did excellent work and I was happy to have used them.

My Ford Explorer was towed without my knowledge from Cedar Village Assisted Living. It was a 2002…read morewhite Ford Explorer.I have important paperwork that I must have. How do I gain access to to retrieve the things I need.I I am an 80 year disabled widow. All of my identity paperwork was in my Car when it wastowedd

Nice, friendly family operated business. I was not sure who to contact to repair my brakes. Found…read morethis business. Donna answered when I called and she sounded very nice and courteous. The waiting area was decent compared to the tiny shops I have gone to before, especially important because I had to wait to drive my car home. I was impressed with another customer who told me she would not go to any other auto repair shop because of their good service which gave me relief. Price was comparable, no complaints. This will probably be my go to for auto repair.

Took my Ford escape in to them to fix my transmission and had it for a couple of weeks then told me…read moreit was fixed and charged me all most $1500 and I only had it for a couple days and was having trouble with the transmission and took it back to them under there supposed guarantee and had it for almost 3 months and then told me that they couldn't fix the problem and turned around and charged me another $500 for doing nothing to fix it in order to get my car back. Tried to talk to the supposed Manager and he was a total joke and shouldn't be running a place like that. Now I will have to take them to small claims court and deal with all that headache in order to try and get my money back. In my opinion do not have any work done there or you want be happy.