I have used this business 3 times now for my rescue dogs that passed. They were very accommodating…read moreand someone..the owner?, even went over on a Saturday they were closed to take care of Tipper. Very nice, and took care of things in professional manner. I live in Old Town Scottsdale...but for me the care and dedication they gave me was above and beyond. Steven Ward, Scottsdale,AZ

I recently lost my 13 y/o dog unexpectedly at home. I was overwhelmed with grief when I had to…read morecall All Pets Great & Small. Michael, who answered my call, was so kind, and walked me through the process of what I needed to do next. I'd never lost a pet this way. He patiently helped me through the call and even suggested I have someone drive me as I was completely emotional, and couldn't think straight. The kindness they show at All Pets is incredible. When I picked up my little one today, the paw print, tuft of fur, and their card and inside made my heart hurt a little less today. Thank you so much for helping me through this trying time.

Highly recommend. They were very kind and professional in taking care of my beloved cat. Price was…read moremore than reasonable and very easy to deal with.

Open weekends which is when most Vet clinics are closed. Our German Shepherd died in his sleep…read moreSaturday morning. These guys answered right away. We were broken hearted because we lost our dog but this transaction was a non event. The gentleman that handled it made it quick and hassle free, we highly recommend them!

When my sweet dog Abby passed away, the young man (owner) was so compassionate and professional. He…read moreassured me that her body would be treated with respect and taken care of gently. He even has a calm voice:) They put her in a cute wooden box with a beautiful design etched on the top that came with her service. She was cremated with no other pets and the price was so much less than regular cremation. I can't remember exactly but I think it was only 170.00 (larger animals would be a little more.) I highly recommend this business to take care of someone's beloved pet when that terrible time comes

Harley and the rest of the staff did a great job getting our baby ready for the afterlife and…read moreconsoling me as I was pretty devastated. It's never easy to do something like that. I can't say enough good things about how they handled it, and it was better and less expensive than other places. I will definitely use them again. Highly recommended!

So kind and calm. We put our dog down at home with the vet and drove him ourself to Horizon. It was…read morethe best service you could expect and hope for in this situation. The process of paperwork was easy. They helped us unload our boy. The room to say goodbye was beautiful and calm. The outer area obviously in typical crappy Phoenix. But the inside was lovely. I love that our baby boy will be cremated privately and we can get him in 1-2 days. Also that they make such wonderful paw prints. It was hard to say goodbye but I was pleased with their thoughtfulness and helpfulness. They truly were kind versus many places who are numb to people. Thank you. Update: we received our dogs ashes less than 48 hours later. So amazing and such a relief to have him home. Wonderful pricing and such kind staff. Got such a sweet text to let me know he was ready. Thank you.

Our baby had passed..and we needed a RELIABLE and caring facility for her final destination. They…read morewere VERY caring (Renee even shed tears as I related some stories about Makayla) And they all went ABOVE and BEYOND what I expected in service. If you want your furbaby to be in the best care...these guys are the ones! Thank you agin Horizon, for your care.

This may be the most difficult review I've ever had to write, but the quality of the service…read moreprovided by All About Restful Pets on the hardest day of my life warrants powering through and sharing my experience in the chance it helps someone make the decision to choose AARP. Our sweetest 13 year old mix, Nemmie, took a sharp turn for the worse after a brief battle with splenic cancer. I reached out to AARP on a Friday in hopes of scheduling them over the weekend. I was able to schedule online, and Shelley reached out the following morning to confirm the appointment and provide resources and instructions. Unfortunately, Nemmie's condition rapidly declined and it was clear that she would not make it to the original appointment. I reached out the Shelley, who was able to reschedule our appointment to that same day to make sure our sweet girl could be put to rest with dignity and little to no suffering. Dr. Falcone was the vet assigned to us. She called me roughly 30 minutes prior to the appointment time, letting me know that she was in the area and could arrive before the 12pm appointment. However, she also let us know that it was completely okay if we wanted her to wait until the original appointment time so we could spend an extra few minutes with our girl. She arrived promptly at the appointment time, and was nothing short of an angel for our girl (and for us) throughout the entire experience. I can imagine that having her job would not be an easy one. However, she handled our situation with such grace, empathy, and kindness. Before the procedure started, she took the time to walk us through each step of the process. She also made sure to be as gentle as possible, while getting Nemmie as comfortable as possible before everything started. We also have another dog in the house, who was very curious about what was going on. Dr. Falcone was so sweet to him as well, and let him sniff her, give licks, and be all up in her business prior to the procedure starting. She also did not rush us at any point in the slightest, and gave us all the time we needed to say goodbye to our sweet girl. Once the procedure had finished and Nemmie was no longer with us, again, Dr. Falcone let us have as much time as wanted to say our final goodbyes. She also allowed me the privilege of lifting my girl onto the stretcher, covering her with a blanket, and helping carry her out of our house and to Dr. Falcone's car for transportation to the crematorium. One small little touch that I'll forever remember. She was also very clear that there are two options for having your dog's ashes returned to you: either having them shipped to the vet, or shipped directly to your home. AARP's services, quality of care, and empathy for their clients & their pets are truly second to none. The opportunity to have been able to put our girl to rest in the comfort of her lifelong home while surrounded by love and comfort, is truly something that you can't put a price on. When your inevitable duty as a pet parent to see your pet off to the Rainbow Bridge comes, I can't recommend using All About Restful Pets enough. They truly are the best at what they do, and make the worst day of your life just a little bit better.

Thank you for ease of scheduling such a hard decision over a weekend. Dr. Pugnetti was kind and…read morethoughtful with her words and the process. She made my baby girl feel like family. She understood having a 17.5 year old lab and the compassion of the next step. Thank you all.

Entrusted Pets is great. People who did not like cats liked…read moreClifford. He deserved the best life and we did all we could to provide it. Entrusted Pets honored his memory well with dignity and respect. Their services were completed quickly and they are more affordable than other cremation facilities in the valley. Staff member, Jimmy A. is professional and made us feel comfortable and gained our trust.

I've used Entrusted Pets twice in the past; once for my White-Capped Pionus, Lola, and again for my…read morecat, Bitsy. From the moment I called this place, I was met with empathy, patience, and understanding. I was helped every step of the way and they even put me in touch with a vet who could perform the euthanasia necessary for my 18-year old cat. Any pet-owner can attest to the depth of despair they feel when they have to say goodbye, so having someone there to help dispel any confusion was such a blessing. They went above and beyond. Fast forward to today, 11-29-25. I called Entrusted Pets right when they opened at 9am and the call was answered by someone who responded in a manner that did not align with what I've come to expect from Entrusted Pets. I explained how my 11-year old German Shepherd was diagnosed with cancer and we were told she had maybe a week left. I asked if they still offered assistance with setting up the euthanasia and I was told no. I was then told that a vet would have to come to my place, and we would then have to bring our dog's body to them for the cremation. This is in stark contrast to my previous experiences where I could bring my pet to their facility, say goodbye, and they took care of everything after that. But today, there was no understanding, no support - it was very clinical and matter-of-fact. The entirety of the call lasted exactly one minute, and that included me asking all my questions. Unfortunately, this place isn't what is used to be. Instead, I'll just find a Vet to come to my home - as suggested - and take it from there.

It is sad to have to write a review for a service like this. However, when and if you have to let…read moreyour companion animal go, PALS is an incredible service. Everyone there is so kind and understands exactly what you are going through. They have a selection of urns and keepsakes. I recommend any one that needs crematorium services to use PALS.

PALS has been my go to for pet cremation for several years now. My husband and I are suckers for…read morerescues, particularly seniors and terminal cats, dogs, and ferrets. Sadly, we will be looking for a new provider as PALS is no longer family owned and operated. They have not updated this site in quite some time apparently. In the last 18-24 months we have watched the cost of services more than double since the corporation took control. The staff is still incredible but the cost is just too steep. A ferret cremated in Jan 2022 was $115. The same service for another in May 2023 was $245. Today, as we prepare for another to cross over, I was quoted $258. I was told that prior to the corporation taking over they offered a "pocket pet" rate. This is no longer offered. Very disappointing.

After our dog Akira passed away we contacted Desmond at Peaceful Pet Transport. He came to pick her…read moreup the same day (Sunday). About two weeks later Desmond returned Akira's ashes to us with a remembrance of her. A thoughtful service executed perfectly

Almost two months ago we lost our boy, Joey. He was a beautiful Doberman mix and was with us for…read more13 years. Even though I knew this moment was coming, no one can truly be prepared to wake up to find your beloved pet has passed away overnight. It was very difficult emotionally to process the loss, let alone trying to figure out what to do with his body. I called a few places that I found online, but the only person to call me back was Desmond (in 10 minutes no less!). He was able to drive over to our house right away. Desmond was kind, supportive, and very helpful. When he gave us his business card, I noticed a photo of one of his Dobermans on the card. It felt like a sign from above that my little Joey was going to be well taken care of. When Joey's ashes were ready, Desmond drove the remains back to our house and delivered the most wonderful package. The urn is a gorgeous wood box, and the clay paw print comes with a small display stand. Some of Joey's fur was also included in a little glass bottle. The note from the cremation center said a tree was planted as well. I've had other pets cremated in the past, but this is by far the most beautiful package I've seen. I would highly recommend Peaceful Pet Transport to anyone in this situation. Desmond is truly an angel and I'm very appreciative for his help through an extremely difficult time.

I cannot say enough wonderful things about the care and compassion we received during one of the…read morehardest moments a pet parent has to face. From beginning to end, Lucy was treated with such dignity, and I was treated with genuine kindness. The woman who called to arrange the delivery of Lucy's ashes was incredibly gentle and compassionate. I'm so sorry I didn't get her name, because the way she spoke to me and handled such a painful conversation meant more than she probably realizes. Today, Paul delivered Lucy's ashes, and he was equally wonderful, kind, respectful, professional, and very mindful that what he was bringing to me wasn't simply a package. He was bringing my little girl home. When you've loved a dog for so many years, their remains aren't just "ashes," and the people entrusted with their final care matter tremendously. Every interaction I had with this company made me feel that they understood that. There is no way to make any of this easy, but there is a way to handle the people grieving with tenderness, dignity, and humanity. This company did exactly that. Thank you for taking such good care of Lucy, and thank you for bringing her home to me with so much kindness. I will never forget it.

Within a few hours of my posting this review, AquaCrossings contacted my friend and told her they…read morehad Rilo's collar, and it is now back home where it belongs. Words cannot describe how grateful I am, but my review stands in that this should never have happened in the first place, and I hope it doesn't happen again. I am writing this review on behalf of my friend who lost her beloved friend Rilo. She used Lap of Love at home euthanasia and their connection with AquaCrossings was what led her to this company. She realized shortly after they departed that Rilo's collar had gone with them. She immediately contacted the Lap of Love veterinarian who assured her he would contact AquaCrossings to let them know to save it for her to pick up with Rilo's remains. They did not save it. She was informed that they "don't make a practice of saving personal items". This is devastating. From a supposedly caring company, I would hope she could have expected at least a confirmation or reminder from the transport service that Rilo's collar would not be saved. That way she would still have that physical piece of her best friend that he was never without.

I would highly recommend. We contacted a few different places and this was the only one where the…read moreperson who answered did not seem like a greedy salesman. They were caring and compassionate throughout the entire process. There was a mixup at the ME office and they worked diligently to get them to fix the error. This also put us in a time crunch but Ascend was able to efficiently cremate and release the remains to us on time. So very thankful for them and their effort. They made things much easier on us by handling everything in a caring compassionate way

Overall, our experience was good. Staff were at times slow to get back to you to answer questions…read more It is better to respond to the general e-mail address for them as responding to individual e-mail addresses within the organization several times went unanswered. Good coordination with the Donor Network but would have liked to have known where our loved one was in this process and where his body was (at the cremation site, Donor agency, etc.). Service requested was completed. Got death certificates as needed in a timely manner.