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    Allegiant Air

    1.8 (32 reviews)

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    Jeremy J.

    We flew allegiant air out of Cincinnati go to Orlando. It's not their fault I guess but we had a nine hour delay that day and that really put a damper on our plans. The airplanes sell for not the most spacious and you have to pay if you want to drink or anything. But the flights are much cheaper than everything else so I guess it's true you get what you pay for

    The cheap flights are a farce as you are charged an inordinate amount of various fees that at least quadruple the price! In my last experience, I tried to cancel my flight due to a work schedule 26 hours after I booked it and incurred all kinds of additional charges because I missed the cutoff to cancel by 2 hours. Today, upon return from vacation, I was charged an additional $211.02 on my credit card through Alamo when my rental car was supposed to be included in my Allegiant "bundle". In addition, the rental car that we initially rented was making noises and needed to be returned. Which took us an hour to drive to the rental company and back from where we were staying. When we returned the car for an exchange, we were given a smaller car than reserved. Additionally, when you try to contact customer service either by phone or live chat you wait anywhere from 10-45 minutes for them to respond. Still waiting as I type! Don't be fooled by "cheap flights" you will be charged so many fees and random charges that I wish I had just gone with another commercial flight company. Don't go for the car rental bundle! It's cheaper to rent a car outside of Allegiant! In finally speaking with a representative. The additional $211.02 was for taxes, fees, and surcharges! My rental car for 5 days was over twice the actual amount bundled. I asked the customer service agent where it stated those fees were extra and he said in the booking. I looked there it only says "Additional Taxes" not included. Then he closed the chat without replying. After an hour trying to resolve it, nothing. Still waiting for another chat person to arrive.

    Flying out of CVG
    Crystal O.

    The line to check your bags was quite extensive- 6 back to back flights going out and 3 staff members handling the ticket printing/checking bags and just plain answering questions. This was the 1-2 star part of the process. They did have another staffer out trying to help passengers avoid the line or move them to VIP if their flight was getting close to boarding. The terminal & plane staff was highly efficient getting everyone boarded and we actually left the gate 10 minutes early! I don't think I have ever been aboard a plane that left early! I was zone 3 and had no issues getting aboard and finding my seat quickly. This was a 4-5 star boarding! The pricing is inexpensive- but they nickle and dime you for bags, carry on, seat selection, printing tickets at the airport and for drinks and snacks in flight.

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    15 days ago

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    4 months ago

    Have never had any issues with allegiant , very convenient and always on time ,always a great flight to wherever I travel to

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    8 years ago

    Incompetence. On tarmac for 3 hours today and now have to deplane. Incompetence. I'll go back to flying Delta.

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    Review Highlights - Allegiant Air

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    Cincinnati/Northern Kentucky International Airport - CVG - Trains to the gates

    Cincinnati/Northern Kentucky International Airport - CVG

    3.3(706 reviews)
    0.0 mi

    Pretty big airport, sort of looks like a mall in certain areas. Lots of food options, and a train…read morebetween terminals and the rental car lot. It's walkable, if you rather get your steps in. I opted to walk, and it took me about 25-30mins to get from the rental car area, to my gate at terminal B. I visited twice in a 2 week period, and was really surprised at just how empty it seemed both times. There just weren't many people flying in/out. Upon my departure, everything was super smooth. They started boarding at exactly the time they were supposed to, closed the door timely, and took off on time too. I would definitely fly into/out of here again.

    (3/5) Our experience at Cincinnati/Northern Kentucky…read moreInternational Airport on the morning of March 28 was a mix of stress and relief. My husband and I arrived early for our flight, but TSA was an absolute nightmare. The line stretched almost all the way to the parking garage and snaked throughout the terminal. One employee mentioned the wait could be at least 2.5 hours--definitely not what you want to hear before a flight, especially with a connection in New York. We ended up signing up for CLEAR on the spot, which honestly saved us. Even then, it still took about 35 minutes to get through, but that was significantly faster than the regular line. I do want to highlight that the staff were very friendly and helpful, despite clearly being overwhelmed by the volume of travelers. Thankfully, we made it to our gate just in time, but the overall experience was very stressful. Definitely plan extra time if you're flying out of CVG during busy travel periods.

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    Cincinnati/Northern Kentucky International Airport - CVG
    Cincinnati/Northern Kentucky International Airport - CVG - The "People Mover" inside the CVG airport. The greatest invention ever!

    The "People Mover" inside the CVG airport. The greatest invention ever!

    Cincinnati/Northern Kentucky International Airport - CVG - Approaching baggage claim

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    Approaching baggage claim

    Allegiant Air - airlines - Updated May 2026

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