I waited to write this review .....My son has had his car for 11 months , no issues at all. Car…read moreruns great , we have only had to do oil change, and we have done a front brake change during the time we had it.We received professional customer service. I purchased a car for my son's graduation gift. Our salesman ..his name started with a B". that"s all i can remember... It's been long ..Brian or Brandon..was his name, he gave us great service and was very knowledgeable.

My mom and I went to trade in her work car for a new one. We were advised to take a loan out from…read morethe bank and come back because they said they would lose money if we financed it. We called the next day and was told someone's brother wasn't there. So we came back the next day with all the funds to find out the car was sold. The explanation was that we did not place anything down to hold the car which was never communicated to us. They suggested a different car. Giving them the benefit of the doubt we ended up purchasing that car. Within two weeks the car check engine light came on along with the oil light. The car was stalling out mid drive and the car was making rattling noises. We were told the car engine was under warranty for 30 days and that the car was given a brand new oil change at purchase. I took the car back and they "fixed" the engine and gave it an oil change AGAIN. After another two weeks the car engine light came on again and the car stalled out on the highway while my mom was driving it. I reached back out only to be told I can't call back every time there is an issue with the car. These people do business in bad faith. We were better off keeping the original car. I suggest you do not do business with these people.

Vipre has fair pricing and that are ethical in their approach to sales and service. I keep going…read moreback to them and I get the impression that most of their other customers do. I get this impression because of what I see when I'm in the waiting room. Service is scheduled well and there is never a long wait for repairs once you're scheduled. If you have a mechanical emergency, they work with you in a very understanding manner.

VIPRE is a good place to buy a used auto, but a bad place to get it repaired. I bought a late…read moremodel Honda hybrid from VIPRE, and have had decent luck with it, but the few times I brought it into them, the bill was always near or above $1,000. In one instance, they charged me $1,200 to replace ONE headlight, and they didn't even fix it correctly- I had to bring it back in because the mechanic hadn't replaced the "igniter". The other headlight went out 2 months later, so I took it to a recommended moonlighter mechanic- he fixed the set-up without fuss for $200, and a year later it's still running strong. I really don't think Shamit and crew are intentionally trying to rip customers off, I just think there's a disconnect between the management and the repair side of the business. And, if you get caught up in that "disconnect", it will cost you thousands of dollars. Shamit has never fixed this issue, so beware to the car owner looking to get a repair. Needless to say, my next used car will probably be purchased at VIPRE, but my repairs will be going elsewhere. Three stars: good cars, bad repair service.

My favorite car dealership, I would recommend it to anyone that's looking for a car and doesn't…read morehave good credit or no credit. They offer good in-house financing too. Give them a call and ask for Ludwin or Richard

If looking for an affordable deal on a car this is def the place to go! I've gone to Fuentes motors…read moreto get oil changes, they've always been extremely nice and professional, they have a wide variety of makes and models to choose from, i would definitely recommend them for your next car purchase.

I'm only giving them a one star because the salesman Mike was great. However i have only had this…read morecar for a year and a half and its Nickle and diming me to death. Took the car for an oil change about 2 months after getting it and the oil looked like brownie batter. Feel like it has been in the shop more then I've driven it. Just had something replaced and the check engine light is back on. But in a high car payment so I guess I will be spending more money on it. Do not recommend!!

Sketchy. Visited on a Saturday morning. The Owner Alan is friendly and has automotive repair…read moreknowledge. Inspected and test drove a green Camaro convertible. Car had check engine light on and owner promised to fix/replace the missing emissions component. Air conditioning blows warm needs repair. The pics on his website are from a previous owner and do NOT accurately represent the current state of disrepair (dents, scratches, torn leather on passenger seat, amateur paint repairs). He promised a call later in the week once the car was repaired. Never heard back from him and the car is still listed on his website.

We went to the Temple Hills facility. They had given our son a completely pre-approved letter for…read moreno money down. However, when we got there, all of a sudden they wanted our son to talk to the bank, then they wanted a down payment, then a co-signer. Mind you, our son, who is employed full time, making good money, and been at his job for 3+ years, had a fully pre-approved letter that stated all he had to do was come in and sign the paperwork. THEY ARE LIARS. DON'T GO THERE.

I spoke with a manager named Amar after I had an inquiry about a deal they had going on. I asked to…read moredo the deal over the phone until I had an approval, I don't have the worst credit but its not the best, I was also supposed to be trading in a vehicle, he told me that they would match the 900 that I was given by another dealer. he told me he understood but I shouldn't have anything to worry about. I came in and Amar was nowhere to be found, then I found out that the info given to me was incorrect and they wouldn't take my trade. he set me up with someone named Jonathan who was late coming in to meet me, he then got quickly sidetracked with other customers, another rep named Eden was just giving me hints to leave if I didn't have a co-signer, I eventually got a co-signer, they ran my credit with Equifax about seven times, then went onto my transunion and ran that three times as well. I then met with someone named Wes, and he started to ask me questions I told him that I was not looking for a car over $15,000, he then asked me why, I said im a student then went on to raise his voice and say that the banks wouldn't approve me on a lower loan and that they were pretty much planning a repo( by trying to get me into a car that I couldn't afford hoping id default on my loan) and that they'd want their money back. so I left, do not go here if you are looking for a car and have a set range under $20,000 they will play in your face and insult you.

I came here with my family, I don't know anything about cars... but Joshua walk me step by step and…read moreshow me the process. He explained everything and help me got the car we wanted, he is also gave me a great experience, very honest and the process is very smooth! 100% highly recommend!

I went to purchase a Honda CRV EX-L. On their website it was listed for $33,748. The sales guy put…read morea paper in front of me with the start price at $44,000. He said the price on the website was if someone I lived with owned a Honda. He wasn't giving me much for my trade in. He told me I couldn't transfer my tags because he wanted to see 18 months left until my tags expired. Finally, he said I had to apply for financing at the dealership and there was no way to go online. He wouldn't let me take the paper where the start price was $44,000. He said I was going to shop it around. Don't go here.

There's a worker named Mo that we met on Facebook , I asked to see the Acura truck and considered…read morebuying it..I found out (not through him) it's a salvaged title and he wasn't even going to let me know. I wouldn't do business with the company and MO is a snake I hope his family starves.. while the perfect car through DARCARS Honda in Bowie ask for Terry and they will do stuff the right way

I had a really good experience at this small, family car dealership. I had been searching for…read moremonths for the right car for my 17 year old son - who had been saving money for 2 years to buy a car. Before finding Caribbean Auto Sales, my son and I reviewed ads from Craigslist and test drove many cars - but we always got hung up over car inspections and wanted to have the car pass inspection before we purchased a car. Finally, one of the ads on craigslist led me to Silviu at Carribean Auto Sales. The car was exactly what we wanted and they worked within my son's budget. They were able to deliver on everything the promised: new timing belt, limited warrantees, and tags & title paperwork done on premises. Now, we just have to wait for the official title from MVA - but it was really nice not to have to go to MVA in person!

From the owner: 100% Finance Approval Hablamos Español…read more We accept Bad Credit, No Credit, Bankruptcy, Repo Tax ID Accepted

My 2019 Atlas needed service at 90,000 miles. Ourisman service advisor Vicki M assisted me with…read moreexplanations of the needed service in terms of priorities so that I could select the needed work to suit my budget and she did so w/o implying in any way that I was going "cheap" with recommended maintenance. In fact, she recommended the selection of work to be done in a way that saved me a nice amount off the original estimate. This is consistent with the good service I have experienced at Ourisman VW in Laurel. There has been patient, careful explanation of required service along with the friendly understanding that most of us customers are on a budget. I highly recommend the Ourisman VW service department. Ask for Vicki M. Dan M.

My Wife was in the market for another vehicle and found an Acura in their inventory. She spoke…read morewith a sales rep earlier who, for reasons unbeknownst to us, was unable to assist us when we got there. That actually worked in our favor because we were assisted by DJ. This young brother was very cordial, attentive and all-around patient during our car purchase process. He definitely receives 5-stars for the way he handled our business last night. Thank you again DJ.