Excellent service all around. From the moment Rico stepped out and started talking to us, he was…read morenothing but helpful and honest. He listened to our whole speel of how we had no idea what kind of truck we wanted and sat with us trying to narrow it down based off of our needs. He made sure not to pressure us towards anything at any time and gave us the appropriate alone time to discuss what we were thinking. We left after looking at a couple, still not know what to do, but having one in mind. When we called him to see if he would be available to do a test drive on it within the next hour, he was immediately up for it. Through the whole process from start to purchase, he was helpful, encouraging and completely understanding of our toddler. Highly recommend this dealer, unbeatable prices, seriously. High recommend Rico, amazing salesman!

Purchased a Van the end of December 2026. Paid for a spare key still don't have it. We have others…read moreissues that were supposed to be repaired they are still not repaired. It took for ever to get our paperwork. Every time you call the manager has been replaced. Our salesman is no longer there.Their customer service and follow through needs a lot to be desired. Would never purchase another vehicle from them.

PSA read to bottom. I've popped in a few times to check…read morethis place out because it's the closest dealership to my new home. It's dingy looking inside. The coffee machine in the waiting room is down. Customers waiting for their vehicles don't look comfortable. In my opinion what I've heard of the interactions between some staff and some service customers was not as professional as it should be. Nor was it as nice as I was used to hearing in the Philly burbs. My vehicle has been exclusively dealer serviced so I'll be looking around for a different dealership . And if I notice the reviews for this place improve, I may come back. Update: April 2025 Wanted to add a service to my appointment for an upcoming Wednesday. No one could tell me how much the additional service would be because nobody answering the phone could get anybody in service. I was told "we have 100 appointments daily and they're usually UPDATE: January 2026. FINAL and FOREVER TRY with this place and they failed. I do mean FINAL. Left VM's to get price for 60K Service. 3 days later and no one has returned my call. So with this service and future services because I keep my vehicles for 10 years they have lost at least $5K to $7K of my business.

The grumpiness of Ms. Friend started everything off on the wrong foot, and then the laughable…read more$3,800 quote was the last straw. Two other shops quoted ~ $1,100. Ultimately went somewhere in Gambrills and have had a great experience from the beginning.

Recent Repiars to my car - My experience in the past hasn't been all that great --- but with the…read morenew service manager - and the changes to the service department - I had a phenomenal experience. They took care of my car in a timely manner - they were very communicative (let me know the status of my car, where the car was in the order, when the car was expected to get done) --- all-in-all my experience has really good --- they have and are doing a great job

Each and every employee at this dealership is worthless! Maybe if they weren't racist, they would…read moreactually become at least a 2 star worthy dealership! We have the cash, and not get a straight answer from anyone at this dealership, but calls to other Antwerpen dealers are just as bad. The "just say yes" guy Jack Antwerpen doesn't exist to talk to customers - he doesn't care at all his customers. I can't imagine how it would be to service the car after purchase with them. The GM Michael from this dealership just called us to abuse and harass us!

Great experience! I bought my cx 5 cback in December 2025 and love it so far. It's easy to drive…read moreand fuel efficient. Mike was great and counseled me on the right car for me and my budget. No regrets! I won't hesitate to buy my next Mazda there.

Overpriced I had a horrible experience with service…read moredepartment. I took my Mazda in for an electric window issue, as well as 2 recall issues. I was quoted over 1,000 dollars for repair, including a 150.00 diagnostic fee. When I asked why the diagnostic fee wasn't waived since they were doing the work, I was given a curt response that the technician needs to get paid. This was all communicated with Kayla via text. Since I had to get the recalls taken care of, and did not want to run around, I let them do the work. When I got the car home, there was a red error code on dash and the door locks weren't working. Round 2: take the car back, seeking clarification that they would make it right and I wouldn't be charged. Kayla said she couldn't say that it was related! Round 3: 2 days later, and no communication from them, I get the vid from them admitting that first tech missed something, and that it was now fixed. Never did I get a text, call or verbal apology for this multi-visit, 5 day ordeal. Shout out to Charlie, who was the tech who finally fixed the issue, and the only reason I gave 2 stars.

These guys are amazing, from the sales person to the finance manager! It was a seamless process…read more Would definitely recommend to my friends and family.

Last year, I ordered a Soft Roll Up Tonneau cover from General Motors and paid for a delivery and…read moreinstallation fee to have it sent here. I had an appointment set up for 7:30 am. I waited until about 9ish, and then I got my truck back, and the mechanic showed me how to close the cover. When I got home, I realized that the shop did not put both of the hook loops onto my truck. I had to call back JBA Chevy and speak to Gerry show as attentive in finding the missing part. After emailing him photos he managed to find the part. I had to, unfortunately, go back. Which, in theory, is not bad, right? Well, I live on Kent Island and this time of the year traffic is just hell on earth. I sat in about 45 mins' worth of traffic and came back to JBA, and they had to pop out the tonneau cover and install the loop that was missing on the right side they forgot to install (more on the popping out the cover in as second). Gerry apologized and was very helpful in that But then when i was driving over the weekend I realized the cover was not properly secured. It was originally (despite missing the loop) I went to unroll the cover and then realized something, the right side that had to be popped out to install the loop was not properly secured after the fact. So instead of driving back to Glen Burnie (AGAIN) I carefully examined and safely popped the part back into the Tonneau cover. Gerry is great and I would give him 5 million stars if I could, but I am extremely disappointed that the services department has screwed me (twice) on what should have been a simple process. I would have gone to the place I bought my truck originally (Bob Bell Baltimore), but the drive was out of the way, and JBA was more convenient in terms of distance. But I have 0 intention of coming back here, which is ashamed because I was planning to come here for all my future oil changes (including one I have coming up) so instead I will either go to Bob Bell Chevy in Baltimore or I will go to Herich Chevy GMC Buick in Easton for all my future service needs. Even though Herich Chevy in Easton has done some goofy shit as well (see my review of that location on Yelp for more info)!

Great store with very friendly knowledgeable staff. Well trained! The service department is always…read morevery helpful!

Not great. Took my car here to be serviced and to get my Maryland inspection. I had to wait all…read moreafternoon, only to be told I failed the inspection because ONE thing was wrong, I had tint on my car. (Mind you, this tint was only on my car in the first place because the FL dealership I purchased it from forced it on me.) I had to go across the street to get the tint removed, which I did that day. But everyone was gone by the time I finished, so I had to schedule a second visit. Meanwhile I got dinged for a fail on Carfax, which is ridiculous, could they have waited two days since I had literally one thing to fix? That's how long it took me to reschedule and get a pass. Then I had to give my papers back to the guy multiple times because it still said Fail. Took three tries. I also was out almost 500 total for basic maintenance and inspection. Crazy. Go elsewhere unless it's close and there is a Honda-specific need.

Sales people were just watching us from the window. No one asked us if we needed help. We walked…read morearound and still no offer of assistance. I left and will not return. I guess I looked like I had no money... sad day.

I'm new to the area and needed a car, fast. I knew what kind of car I needed and my online search…read morelead me to Autoprovit. They were incredibly responsive to my inquiry and I was able to make an appointment to test drive a car the next day. They even found me a loan with a lower APR than I originally had! The entire staff was very personable and friendly, and Johanna, who executed my paperwork, was very pleasant to chat and work with. I am very grateful to Autoprovit and I recommend looking for your next car here! :)

I was in a pinch and needed my car looked at urgently and they fit me in immediately. All of the…read moreemployees were very helpful and honest (not trying to upsell me on anything). Plus, their pricing is better than everywhere else I've gone after living in Maryland for 4 years.

I just got my car back and it's running better than ever. The team clearly knows what they're doing…read morewhen it comes to performance work -- they brought my build to life and made sure it was running clean before handing it back. The engine sounds great, and you can tell they took the time to make sure everything was done right, not rushed. Yes, the process took a little longer than expected, and communication could've been tighter at times. But I also recognize quality work takes time -- and once they got everything in motion, progress was solid. I appreciate that they gave the car a proper shake-down, burped the system, and didn't just toss it back to me half-done. If you care about performance and want your car done right, this is a shop worth trusting. Big respect for the end result.