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    Certified Auto Sales

    3.2 (9 reviews)

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    Safford Toyota Glen Burnie

    Safford Toyota Glen Burnie

    (211 reviews)

    PSA read to bottom. I've popped in a few times to check…read morethis place out because it's the closest dealership to my new home. It's dingy looking inside. The coffee machine in the waiting room is down. Customers waiting for their vehicles don't look comfortable. In my opinion what I've heard of the interactions between some staff and some service customers was not as professional as it should be. Nor was it as nice as I was used to hearing in the Philly burbs. My vehicle has been exclusively dealer serviced so I'll be looking around for a different dealership . And if I notice the reviews for this place improve, I may come back. Update: April 2025 Wanted to add a service to my appointment for an upcoming Wednesday. No one could tell me how much the additional service would be because nobody answering the phone could get anybody in service. I was told "we have 100 appointments daily and they're usually UPDATE: January 2026. FINAL and FOREVER TRY with this place and they failed. I do mean FINAL. Left VM's to get price for 60K Service. 3 days later and no one has returned my call. So with this service and future services because I keep my vehicles for 10 years they have lost at least $5K to $7K of my business.

    The grumpiness of Ms. Friend started everything off on the wrong foot, and then the laughable…read more$3,800 quote was the last straw. Two other shops quoted ~ $1,100. Ultimately went somewhere in Gambrills and have had a great experience from the beginning.

    J.B.A. Chevrolet

    J.B.A. Chevrolet

    (120 reviews)

    These guys are amazing, from the sales person to the finance manager! It was a seamless process…read more Would definitely recommend to my friends and family.

    Last year, I ordered a Soft Roll Up Tonneau cover from General Motors and paid for a delivery and…read moreinstallation fee to have it sent here. I had an appointment set up for 7:30 am. I waited until about 9ish, and then I got my truck back, and the mechanic showed me how to close the cover. When I got home, I realized that the shop did not put both of the hook loops onto my truck. I had to call back JBA Chevy and speak to Gerry show as attentive in finding the missing part. After emailing him photos he managed to find the part. I had to, unfortunately, go back. Which, in theory, is not bad, right? Well, I live on Kent Island and this time of the year traffic is just hell on earth. I sat in about 45 mins' worth of traffic and came back to JBA, and they had to pop out the tonneau cover and install the loop that was missing on the right side they forgot to install (more on the popping out the cover in as second). Gerry apologized and was very helpful in that But then when i was driving over the weekend I realized the cover was not properly secured. It was originally (despite missing the loop) I went to unroll the cover and then realized something, the right side that had to be popped out to install the loop was not properly secured after the fact. So instead of driving back to Glen Burnie (AGAIN) I carefully examined and safely popped the part back into the Tonneau cover. Gerry is great and I would give him 5 million stars if I could, but I am extremely disappointed that the services department has screwed me (twice) on what should have been a simple process. I would have gone to the place I bought my truck originally (Bob Bell Baltimore), but the drive was out of the way, and JBA was more convenient in terms of distance. But I have 0 intention of coming back here, which is ashamed because I was planning to come here for all my future oil changes (including one I have coming up) so instead I will either go to Bob Bell Chevy in Baltimore or I will go to Herich Chevy GMC Buick in Easton for all my future service needs. Even though Herich Chevy in Easton has done some goofy shit as well (see my review of that location on Yelp for more info)!

    Certified Auto Sales - car_dealers - Updated May 2026

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