The store has an amazing selection of tools to choose from and the values overall are good for what…read moreyou pay for. The staff and service also are really good and professional. Nobody there made me feel uncomfortable or gave me a negative opinion of the store. It's cheaper than true value and slightly better than going to Home Depot. I would recommend them any day over Home Depot or Lowe's.

Service was superb! Employees were very accommodating from the person who helped me find what I…read morewas looking for to the cashier--great experience, great value, clean, neat, orderly, friendly. I'm very surprised that the ratings were low. I am impressed at this store's superb service!!!

The service is outstanding, had 2 gentlemen assist with loading our generator. No waiting, no…read moreasking. Just plain great customer service. Thank you

* Shopping * Assistance…read more* Checkout * Product quality All of the above were satisfactory and above.

I was looking to see if Harbor Freight carried dremels. Years ago I bought one from them at a…read moresuper price. I was surprised they didn't sell them anymore. I know the large home improvement stores carry them. I will look there. Parking available.

Ah, Harbor Freight, or as I now call it, the Bermuda Triangle of BS. If you're looking for a place…read moreto spend hard-earned money on flimsy tools and get treated like a nuisance for expecting them to, you know, function, look no further. Let me set the scene. I walk in, holding an electric chainsaw that has all the structural integrity of a screen door. It leaks oil like a sieve, a steady, greasy reminder of my poor purchasing decisions. Surely, I thought, a business that sells tools for a living (and has "Quality Tools" emblazoned across their sign like some sort of cruel inside joke) would recognize that a "chainsaw that hemorrhages oil" falls somewhere short of acceptable. Silly me. Instead of a refund or even a coherent sentence, I got a customer service ping-pong match between apathetic employees who looked deeply inconvenienced by my existence. First, a cashier who responded to my request with a shrug that could win a gold medal in indifference. Then I was passed to a "manager" whose primary skillset appears to be blaming "corporate" for everything from defective merchandise to his own personality flaws. "We can't do anything. Corporate policy." Ah, yes. The sacred Corporate. The all-powerful, faceless entity invoked to avoid responsibility. Maybe I should've brought the chainsaw to Corporate's doorstep? Better chance of a refund, and they might even have someone there who knows how to speak to customers without such open contempt. In summary: If you enjoy buying junk tools, getting the runaround, and being treated like an inconvenience instead of a customer, this place is paradise. Otherwise, shop literally anywhere else, or better yet, forge your own tools from raw iron ore. It'll be faster, cheaper, and you'll be treated better by wild animals than you will by this staff. Congratulations, Harbor Freight! You've mastered the art of selling garbage and dodging accountability, a true achievement in modern retail.

Came here the day after Father's Day 2026 to purchase a few pieces of plywood, custom cut for a DIY…read moreproject. Also, got a mini fridge on sale. This was a Monday afternoon so store wasn't super busy. I selected what I needed and flagged a Lowe's worker down for the custom cuts. I was helped by Will at appliances who provided top quality customer service. He got the mini fridge on a dolly, rang us up, and even helped put it in my SUV. Special shout out to the guy who also did the wood cutting, I'm sorry I don't remember his name but he was absolutely professional and did an excellent cutting job for the plywood I needed. This is the exact reason why I don't shop at Home Depot anymore. The customer service at Home Depot has gone downhill over the years. Lowe's on the other hand, is the gold standard of customer service.

Extremely disappointed with the Business Manager, Ms. Theresa at the Lowes, Thunderbird/27th Ave.,…read moreon 8/3/2026. I went to the store to purchase a Chamberlain B4310 garage door opener, which was listed at $309, but was listed at $249 at Amazon. I went to Ms. Theresa requesting to match the Amazon price, as stated in all publication materials of Lowes, which states that it would "match Amazon price as long as it is sold and shipped by Amazon". The listing of the Amazon page that I showed Ms. Theresa clearly states that it is "sold and shipped by Amazon." However she did not want to sell at that price, it looks like, and looked around for all opportunites to reject. Eventually she said that it is coming from "Chamberlain store" (which is technically true, but it is sold and shipped by Amazon) and hence cannot sell it!!!!! Surprizing finding! as we cannot expect Amazon to be manufacturing "Chamberlain" Products! Extremely disappointing to see such a totally ingeneous response from the senior manager (I think she was) at the Lowes Store, which I had been patronizing for a long time! I am also wondering if this response has anything to do with racial profiling also. Did not expect from Lowes. I would warn anyone trying to shop at Lowes at Thunderbird/27th Ave to watch out for such non-professional practices and staff.... Dr. G Nair

We came in to get a hamper for my son…read more Extremely friendly and helpful staff. It is college move in week and these ladies were full of good energy.I would love to shop at this store again.

This location is never friendly. I spent $76 and she places the receipt on the item. I look at my…read moreitem in disarray. She say, oh do you want a bag? I said ummm no and walk out like okayyy. They can't be bothered to give you a bag! She said no goodbye or thank you. Ewwww. I literally hate this location!

Everyone at Stewart hardware are wonderful and kind. EXCELLENT customer service. Shout out to Ernie…read morehe helped me out with a breaker for my electrical panel on my home.

The people who work here are tops! Helpful, friendly, courteous. Prices are good…read more I've found that if they don't know the solution to a problem, they'll do the research and find the answer... or give you a number of the options to consider. I appreciate that very much: try to get that level of service in Home Depot or Lowe's! Despite being busy, I've always found that they're willing to spend the time to consider how a given problem can be solved. One other thing I also appreciate: when you order a tool or part needed, it's always there when promised. (I've been trying for months to get a part from a store located a few blocks away... always promised, but somehow the order gets lost or just doesn't come in.) The people here make the difference. They're a good crew to work with.

I kept driving past this place and finally stepped in to what I thought would be a small little…read moretouristy gift shop. Boy was I wrong! There are so many rooms that hold endless amount of surprising treasures that are unique and so thoughtfully curated by the two owners who are open and invested in their customers. These photos are only a small peek at what awaits you in this historic building turned into the most unique and sweet gift shop that holds future treasure to share or keep.

Such a special place! It truly is the cutest little shop with so many meaningful gifts and things…read moreyou never knew you needed but can't live without! Amazing customer service! I can't wait to return the next time I'm in Sedona!

This is our very favorite garden center! They have the largest healthiest variety of trees and…read moreshrubs in the entire valley. If you enjoy unique and unusual? This is your one stop shop. Danielle and her entire crew offer exceptional service too .

Today I feel as though I have been ripped off by your business. I bought a Yard/Ton Of arena sand…read more Apparently you sell it by the ton rather than by the yard because if you wet it down in the evening the excess moisture around the pile evaporates by the time you open in the morning. I drive my truck on to the scale the guy loading me only dumped 1/2 the 1 yard bucket before leaving to top off the bucket only to again dump 1/2 the bucket in my truck. I get back home to remove the sand from my truck by backing up fast and slamming on the brakes to get the sand to start sliding out the back the sand has soo much water in it that nothing moved. I go back to Earthworks and talk to the assistant manager about this and ask for 10% off my bill and he tells me that all other suppliers in the area sell sand by weight not volume and he's not going to help me. Well since I'm up losing sleep over this and letting you know before I call the Arizona Department of weights and measures this morning at 8AM. It wasn't a big purchase Hell I had you guys deliver all my driveway rock for my property. After this I will never go back there for anything.

This place seems so great and I was really excited to buy lots of fun things- a $75 mirror,…read moreornament, earrings, a print, cactus nail file, probably more because I love turquoise and colors...but I sat down on a bench by a koi pond for a minute (ironically, to check in on yelp and see why so many one star reviews for a place full of good stuff). An employee who I now also assume is Eva from other reviews came outside and told me she was locking that door so I had to come inside. The mirror I really wanted was outside of that door though and I was confused because it was close to 5 but they close at 5:30 pm. I asked her if she could wait to lock the door but no- they close some sections earlier and apparently that couldn't wait. I left without buying any of the things and will spend my money somewhere that people don't chase me out. I have worked in customer service and in a tourist place and it often sucks. I didn't and don't expect smiles and friendliness, but at a bare minimum need to not be locked out of the area of a store 30 minutes before closing. There are a number of signs indicating it's easy to transgress their rules and get yelled at or ejected...so weird how very unfriendly the people at a shop with so many great things could be. Ps don't even think about trying to use the restroom if not a paying customer- you have to buy something and then the other lady will grudgingly hand over some toilet paper. Dang! I went in so happy and left so annoyed.

This is a must see stop that has random indoor and outdoor rooms full of really cool things. Lots…read moreof pottery, artifects, jewerly, hats, crystals, Native American stuff, etc. Plenty of key chains, magnets, and fun things. I found the prices to be really reasonable verses prices up the road. I picked up a few trinckets and a walking stick to bring home. Employees are friendly

I was googling second hand stores and came across this store. We live in Phoenix and went to Nevada…read morefor vacation but decided to stop by on our way back home to Phoenix. We definitely were not disappointed! The prices are very affordable and there is so much in the store that could be used in all rooms of your house. I walked out with a box of kitchen stuff and very pleased with what I bought and the entire price!! I would have bought more if I had room in the car. However, I will drive back to this store to buy more stuff. The customer service was excellent and for the affordable prices you couldn't ask for anything else. No matter the location of where you live I highly recommend this store to everyone!

We needed a service to help us after our 93year old mother was downsizing her household items,…read moreincluding furniture as she was moving into a smaller place. I contacted The Pony 2nd Hand Store and Peter and his crew came out the next day. Peter was very caring as I showed him my mom's possessions. It took them 2 days to pack up her items and take them away. I had contacted an auction company prior to calling Peter, and that experience proved very disappointing. I was happy to work with Peter. Moving was a very emotional time for my mom and myself. My mom was equally happy of the time and compassion Peter took with her possessions.