I needed a wall outlet replaced. I didn't wanna drive into Prescott Valley so I did a google…read moresearch. I had no idea this little store was there. The gentleman working there was very helpful. Got my outlet then decided to get 2 keys made. He was done so quick and they work! If you need something for home repair check them out. They don't price gouge you either. It's located in Cortes Lakes 1 or 2 streets past the library. Look for the Uhauls. Even the Uhauls were clean and newer. A couple guys just helping the community.

I needed keys made for my motel from guests losing them, or housekeeping mistakenly threw them…read moreaway. I called John and he was out the next day to rekey the motel and make extra keys for spares. He was fast, courteous and reasonably priced. He is very knowledge able and lends a hand if needed. I would recommend him for you lock needs.

Sue was there at checkout and was very knowledgeable and helpful. She even put up with my sense of…read morehumor. Awesome person, and I'm glad to have met her. She even talked me into joining your rewards club. Good job with Sue.

Huge store with a Knowledgeable friendly staff. If you need it, they have it! Lots of specialty…read morehardware, nuts, bolts, screws of all kinds. Great BBQ selection, RV supplies, paints, anything you can think of. Propane too. Great store!

The store has an amazing selection of tools to choose from and the values overall are good for what…read moreyou pay for. The staff and service also are really good and professional. Nobody there made me feel uncomfortable or gave me a negative opinion of the store. It's cheaper than true value and slightly better than going to Home Depot. I would recommend them any day over Home Depot or Lowe's.

Service was superb! Employees were very accommodating from the person who helped me find what I…read morewas looking for to the cashier--great experience, great value, clean, neat, orderly, friendly. I'm very surprised that the ratings were low. I am impressed at this store's superb service!!!

When I went to this location the employees had absolutely no idea how to help at all. I was needing…read morehelp to look for light bulbs for my lamp and when I mentioned the kind I was looking for, they had no clue what I was talking about. That's not all, they really weren't speaking in professional or friendly moods either so it is clear they do not like to speak to anyone. I would avoid this Home Depot at all costs because there are so many other locations out there and other hardware stores with better service.

Karen and Scott in the pro section are definitely pros. Not only were they very informative. They…read morewere so kind and very thorough. I'm so thankful for these two individuals. I will definitely be a regular customer here. Thank you so much.

I went to Home Depot on 8/21/26 to purchase over $750 worth of wood and roofing along with a Master…read morelock that I needed 2 additional keys for. I found all that I needed so I was happy about that but when I came to getting my keys made, I had an issue. I asked the nearest associate by the name of Leslie, near the key making machine for help. She acted rudely never saying a word throughout the entire key making process. She appeared to be "bothered" by my request. She found the right blanks and finished up with the first one when I asked to check the key in the lock I brought. Again, she seemed "bothered" by my request. When she finished the second key she wanted to bag it and again I asked to check the key. She rolled her eyes and again seemed "bothered". Both keys worked well and I told her "good job, thank you". No response, just turned and walked away. I get that people have bad days at work and maybe she had issues outside of her job that she was focused on. My suggestion would be that the people who are there to help customers who are spending hard earned money get better training when dealing with the public. I have been a loyal customer for years but have now considered going down the street to Lowe's. I ask that this complaint gets to the proper supervisor and something be done. I'm sure I will get the same canned response as all the other people who wrote negative reviews and that will justify my going elsewhere. Thank you for your attention to this matter. Charlie

This home depot feels like any other home depot. Has the same products and prices as the other home…read moredepots. But the biggest problem is the customer service. Most of the employees at this location are very rude and grumpy or grouchy. They also sound like they have no clue how to help when you're confused or can't find what you're looking for. I wouldn't recommend going to this location unless it's the closest to you.

Shout out to Eric in Electrical for outstanding service as I navigated the store in search of…read morenumerous specialty bulbs and accessories. Very professional, helpful and knowledgeable!

Wow, AI has destroyed any semblance of customer service at Lowes. We placed a carpet order on 7/29…read moreand scheduled the measurements a few days later. First they claim flexible scheduling, not true. Some guy comes up here once a week and was completely inflexible and changed our original schedule when we had made arrangements to meet them. that done we waited for the estimate. Someone called while we were in a medical appointment and we asked to be called back. Still waiting. they gave my wife a phone number that doesn't work and when we try to call the store, there is NO way to talk to a human and no way to get AI to help. Good Luck Lowes WE WON'T BE BACK!!! Man you guys were great. Now you're the worst. FYI the in store employees were very nice and helpful. But outside of the store, forget it...

Dave is super helpful and the nicest guy. When I have a question he helps me solve it. If he…read moredoesn't have the part he'll send me where I can find it

Just picked Up some parts today. I was really impressed with these guys they are really…read moreknowledgeable and helpful and I can tell that customer service is very important to them. I would definitely recommend this place. Their selection was better than the big box stores around. It's great to see local businesses and such quality.

Visited just to peruse the store and was impressed with the amount of indoor and outdoor decor. We…read morewere there just to "look" at what they had to offer. Then ended up buying eight items and saw what we would consider purchasing on our next visit. Ended up, loving this place so much. I think we're gonna end up becoming regulars here too.

I have to say this store is a hidden gem! This showroom in Dewey Humbolt has something for…read moreeveryone! The indoor/outdoor decorative items, furniture and jewelry are beautifully made and wonderful prices! But wait there is more; the customer service is outstanding. We have purchased indoor and outdoor items and specialized custom furniture. I am a very pleased customer, and I will be back for more!