We purchased our Prescott Valley home from the orginal owner 23 years ago who had a wood buring…read morefireplace installed when the home was buit in 1991. We decided to have Builders Wholesale perform the conversion to a gas insert. From start to finish Builders was there for us. Tyler and Chris accuretly meausered and discussed insert options with us. Their showroom was well stocked with many fully functional insert units that we could "test drive" the unit we selected. Builders installation crew of Dan and Chad are true professionals and did an outstanding job. Why anyone would decide to contract with another supplier is beyond me. Thanks to all at Builders Wholesale!

Gasket has fallen off Vermont Castings Wood Stove 11 months after installation. Apparently this is…read morea wear item and not covered under warranty. I expressed my concern about carbon monoxide poisoning and was asked by their staff if I have a carbon monoxide detector which of course I do, however, I would feel safer having a stove that doesn't pump carbon monoxide into my home. I feel this shouldn't be a concern with a relatively new stove installed by their company. We have only used the stove for 4 months during the winter. Builders Wholesale says it will cost me a service charge to send out a technician or if I purchase a gasket and glue from their business myself it will be $50 ++ to replace short amount of gasket and adhesive!! Please be aware of the Vermont Castings wood stove "Dauntless " poor quality before purchasing. In addition all of the handles on the stove repeatedly loosen up and have to be tightened on a regular basis. Stove cost us $8,200 for unit, chimney, and installation . We never questioned the price or tried to get a deal. I feel it's sad that Builders Wholesale can't even give us a little bit of glue and new gasket seal so we can repair it ourselves. They were very friendly during the purchase but not so much when asking about a warranty. Very disappointing.

I inquired if they could refer me to a woodworker to join our butcher block counter and was given a…read morename to contact and if it didn't work out, they knew several other individuals.

Good selection of wood and I really like the general finishes products. They will have a good…read moreselection of already cut wood so you can make your own cutting boards.

Horrible customer service with zero follow-up and incompetent, unprofessional behavior,…read moreparticularly if you are unfortunate to get sales rep Maison Murch. She may respond initially to inquiries but, no matter how polite and patient you are, she eventually fails to follow up, dodges emails and phone calls, hanging up on you or even to the point of faking an accent to suddenly pretend it isn't her on the phone, despite having already identified herself as such. Such bizarre game-playing behavior has no place in a professional business. Management is also unresponsive to complaints. Good luck if you have any questions or issues whatsoever. Don't waste your time or money.

This place is so sketchy I honestly don't even know how I got in touch with these clowns I…read moreinitially sought for a completely different store to replace all the glass at my house so I gave them a call and a representative named Josh answered it. He claimed that store doesn't have any people who do installations so we need him to order the windows and doors for us and that we will also need a contractor to do the installation. I was already getting weird vibes from the get go because typically a glass store takes care of all that. I thought he was working for the company in question but come to find out he's just some third party guy for a different company I never had any intentions of working with. He then tried to show us other brands which was bizarre because I called the number for a specific store so why would I be shown other brands? He was absolutely unhelpful and made us waste our time. Thank goodness we found a much more credible company to work with otherwise we would have been so screwed.

Called the Ava pie block today in search of a job for part time. Spoke to a man named Mike I told…read morehim that I am on disability and that I would like to see if he had some part time work. My advice me thatDon't have a job for me he needs people that Are strong and physical fit and that can work hard I can work hard I said I'm old school and I don't have a problem working hardHe said no. Nice to see that yavapai block helps out people on disability.

I gave one star because it was the lowest and this company is the lowest. They have no integrity…read moreand DO NOT STAND BY THEIR PRODUCT OR THEIR WORD! My boyfriend purchased a 2000 gallon septic tank for $1850.00 because the tank had been returned by another customer because of a leak in the tank. We were told the leak had been fixed and that we were getting a deal of the century. Well today we found out the septic tank still leaks! According to Mark it's too bad us and he will not do anything about it. My boyfriend is a senior on a fixed income. He now has to pay to remove the septic tank, (probably renting a crane!) find a place to put the septic tank and buy a new one. I would not refer this place to my worse enemy. I am surprised the State of Arizona does not have a consumer protection agency to protect the public from these kinds of criminal. I have just learned the District Attorney takes cases where the consumer is taken advantage of!

We just purchased a set of antique doors from the old mining company. Angie is the greatest person…read moreto help you find the perfect door/doors!!!! she has so much history from her doors when your done you feel like friends. we can't wIt to do business again with her at her new place, Fallins down home vintage shop, 225 Willis street, Prescott Go see them for all your home decor needs!!! You will not leave disappointed!

Angela is so friendly and accommodating! She helped us find a beautiful door for our project. Doors…read morewere labeled well with measurements and where they were salvaged. Love having a little bit of history regarding our purchase. Prices are extremely fair as well!

Great place for getting all your stone needs met. We were referred here by an architect who has…read moreexperience in stone veneer work and we were not disappointed. We were helped immediately and found what we wanted.

Darlene was very attractive and wonderful when it came to customer service, attention,…read more and our every need when it came to what material we were looking for. My boss and I will always return with the greatest of exhorbitant appreciation, for her attentiveness and appreciation for her services in person.

Great store, great staff. The other day a couple of items fell out of my purse in the parking lot…read more Someone brought them into the store. A staff member did a little detective work by researching their sales for the day, found that I was the only one that bought those items. Then because I had a telephone number with them, clerk called which reunited me with my lost items. A favorite place to shop.

This true value was amazing to visit when I first moved to prescott. The staff were extremely…read morefriendly and very helpful. Especially since i needed a bunch of screws to build a bed frame but I couldn't find them om my own without the help of the employees. The quality of everything I bought here was all worth the money despite the high prices. Most of my tools for my first tool box as well as the box itself came from this location and they're still holding strong and working properly. The store had such an amazing selection of hardware to choose from its better than home depot and lowes. The biggest criticism is the high prices of the products. But still it's worth the money and quality tk ensure you get something that'll last a life time. Check out this store over other hardware stores.

Very good pricing excellent service! Very good follow…read morethrough, ordering materials was fast and install went very well.

Great carpet selection and smooth install. They competed and bid on 3 different carpet samples…read more selected while in the store. They provided the carpet I chose as the label from the roll was provided by the installers at installation time. The whole process met or exceeded my expectations. I recommend Reva's.