Right from the start this company was nothing but professional! Sent an inquiry in over a weekend,…read morewas called Monday AM to setup an appointment with Rocky. Super nice person, knows his business and made excellent recommendations. Took about a month from start to finish but could not be more pleased with the service, product and price was very fair for a locally made product. Not one issue at all! Thanks to Rocky and team, a job very well done!

Rude! We called this business to provide as estimate and possible installation for our master…read morecloset. First, they never called back and said they had no record of the call. My husband called back to recontact and possibly schedule. He spoke with Rebecca who said they do not work on the weekend and leave at 4 pm. My husband said, "Well my wife doesn't get off work until 5." She said, "Then I guess we don't need to do business." Then hung up. I guess they only do business with rich folk who don't have jobs. No thanks!

I came here often. Today, I came in to exchange the wrong…read moresize of a 50-ft roll of drip irrigation tubing I mistakenly bought 2 days ago. I bought 5/8" and needed 1/2". My mistake. When I came in to exchange it with the receipt I was told by the Manager (Ray) that they did not have 1/2" in stock. Okay fine, I said. Please issue a refund for the tubing I was returning. Then he said that they did not carry the brand I was trying to return. Obviously, they did because I bought it 2 days ago off their shelf, the cashier rang up the sale and gave me a receipt. I had the receipt. The receipt showed 1/4" inch tubing, 100'. This was entered incorrectly by the cashier when I purchased it. Ray proceeded to tell me about how it was wrapped in plastic and they don't do that with their tubing. He then told me it had the wrong kind of label on it, that they don't use that label. He then told me that they don't carry that size. Obviously, he was inferring that I didn't buy the tubing from their store. Interestingly, Ray was doing something on the isle when I bought the tubing 2 days earlier and we spoke briefly. I reminded him of that. The cashier said that they would honor it, but that wasn't the point. Ray made it sound like I was trying get away with something.......in front of 2 other customers. It was insulting and embarrassing at the same time. For a lousy $11 of tubing. I'm a Chino Valley resident and have been going to that store for over 7 years. I was treated like I was being dishonest. I will NEVER go back there.

Every time I go in with a questions regarding a home repair project there is always someone to helpread more

Essentially, buyer beware. If you don't watch all 20 of their you tube videos you will be surprised…read moreby what arrives which is overpriced junk. There are a myriad of far better products, better priced on the internet. I thought this being a "custom" product it would be superior. I was very wrong. If you think you're getting bottom mount glides you aren't. Your invoice will add a line item calling out L brackets in order to make the glides attach to a bottom. nowhere does the site alert you to this bait and switch scenario. Any company that takes this many shortcuts for a product at this price point is not one you want to do business with. . I have never written a review on yelp but this warranted warning others.

I am a General Contractor and order for the first time from Slide Out Shelves in Arizona. They…read morerequest the exact clear opening of the cabinet and the depth. I ordered 4 of which two were bottom mount. Once I received them they were the exact size of the opening. One big problem! When you install the brackets for the bottom mount it no longer fits the cabinet. I have emailed them several times and no response. There are many other companies out there such as Sublime design that sell a custom product and they stand behind their product. I would not recommend Slide Out Shelves, they are a rip off, and refuse to answer the customer. If you want quality with service go to Sublime Design. The crap that Slide Out Shelves sells is exactly that. Gary M Naples, Florida 0 stars

This business has horrible customer service and support. I called three days in a row, only to be…read moretold on the third day that I needed to reach out to my builder. Why wasn't this communicated on the first call? Why does it take three days to get an answer? Don't waste your money, look for another company that will be there when you have an issue.

I am not sure why there are bad reviews here. I bought a custom model home from Sun Pine Homes and…read morethey are no longer in Prescott. I found out that my doors and windows came from The Door and Window Store here in Prescott. I have had noting but 5 Star service from them. I needed a new door sweep, I needed to figure out my how to adjust my auto door feature on the door hinges, I did not even know they were auto close hinges. I highly recommend The Door and Window store. Yes, sometimes they are busy. I always take a picture or the piece of the door I need which is pain full as my doors are solid wood 32 x 80 inches and extremely heavy. I find that if you give respect you get respect. Many times I hear customers that are clueless about what they need, using improper technology and expect the staff to be mind readers. Please give them a chance and I am sure will have the same wonderful experience I always have with them. As a matter of fact tomorrow is show them the weird shaped interior door privacy key I have one of and need 5 more of. I get a cup of coffee and wait while i am sure they will bring out the item I need.

I contracted Totally Floored to carpet my whole house. 4 bedrooms, living room and dining room…read more They did an awesome job. I would totally recommend them for your flooring needs. Very courteous, professional, and good prices.

My wife and I were very pleased with the service provided by Totally Floored. From the moment we…read morestepped into the showroom, we quickly found the type of carpeting we had been searching for, to the time we were met with the estimator to take measurements at our home, to the final install of our carpeting; we were very satisfied. A special shout out to their installation team, Robert and Anthony! Robert with his many years of experience also has a quick wit! And Anthony was extremely hard working and friendly. Best yet...they were onsite when they said they would be and the carpeting looks great!! Great job Totally Floored!

Our wood flooring is beautiful. The tile work was great. But our master closets and all the closets…read moreI am still fuming over. I have never had such incompetent people. I wanted to call them but my husband said he is done. There are rough shelves that snag One closet had essentially pigeon hole cubbies. Also they left off one closet i had told them about. Then they wanted a ridiculous amount to do that one. One closet has now long section for dresses ect. We paid a lot got poor service for the closets. Also got the electric blinds and have had some problems with them. But the service on the blinds has been decent. So no on the closets

We had such an unfortunate experience with this company tiling our two very small showers. All…read moregreat in the beginning- prompt, efficient, friendly- then descended into unreliability, repeated no-shows and sloppy work. A simple project that should have been handled in a couple weeks (if that) dragged on for months. Kyle (project manager) is very nice but the job his company does is lousy. We would never hire this company again.

We visited Prescott Flooring Brokers looking for accent tile for our master bathroom. We had a…read moresample of the tile that wanted from a prior home remodel but had been discontinued in 2025, so we knew what we were looking for. We were assisted by Brooke. Although we could not find what we wanted on the showroom floor, Brooke took our contact information and did some research online as was able to find a very close match to our desired tile. She ordered us a sample which arrived a few days later. We are very happy with the service provided and grateful to Brooke for finding what we were looking for.

First class business . I purchased hardwood flooring years ago from this business former owners …read more Last two years new owners . Even though I didn't purchased anything just needed a sliding door strip at bottom for a new slider ( matching ) I was treated with a big welcome and a big smile from Britney ( owners son wife) . She saw my sample and found the perfect strip for my slider to match at no charge . I would absolutely recommend this family business . A+++ Business Acumen

The Mobile Screen Shop is The Best !!! Steve came to my home…read moreand installed a doggie door in my patio screen door and it works Great. Zack comes to your home or place of business, looks over what you need done and gives you a free estimateSteve will then sets a date and time that works for all. Their shop on wheels comes to you and it couldn't be any easier. They are family owned and operated, bonded, insured and honest. I found my Go To Shop on Wheels for all of my screen repairs and replacements. Thank you Steve and Zack, I highly recommended The Mobile Screen Shop to all. # 928-778-9235 Respectfully, Tommy C

Ended up moving into another house and needed some screens re-screened and thought I'd give them…read moreanother chance. I called and spoke with Zack (didn't mention our previous interaction at another property) and we made an appointment and he showed up when he said he would - a good start considering previous experience. He then advised me that he didn't have material on his truck for the repair, but would have the screens ready later in the week by Friday. Friday morning comes and I've not heard anything from Zack. Around 1p I called The Mobile Screen Shop and left a message asking about the screens and for a call back. Zack returned my call about an hour later, apologizing for not being in touch - I kind of felt (based on what he said) that my screens were forgotten about, but said Steve would be by my house later with them. Steve did in fact show up as promised with the screens - all good. In the end, it all worked out, yet I still can't help but feel like this is a side gig for these folks or something? I feel like if I hadn't called to follow up yesterday afternoon I would still be without my screens. Lastly, I should add that Zack called me after my initial review a year ago and apologized for the misunderstanding which is why I decided to give them another chance this last time.