Nothing can improve allTrends, I bought a security camera from them, I didn't work, I sent it back just the way I received it, was told they would send a replacement and five weeks later I'm still waiting and have sent four emails to All Trends asking for a replacement or refund. How disgusting that a business rips people off. They deserve a negative number for their review. read more

If I could give a zero I would. Their website says it takes 2 - 5 days to ship. It took me a month to get my order. When my order came, no manual. When I emailed the company they sent me hand typed directions that did not work! In asking for a refund they want a picture of the box and contents and a copy of my receipt. Seriously! After all of the other reviews I have just read, I am thinking I am going to have to contact my credit card company for a refund. read more

I bought 4 mini security cameras from All Trends and could not get the app to work. I emailed their Customer Support indicating the cameras failed to work, and they emailed me a return label for the cameras. However, last I checked, the package had been delivered almost a month ago, but they have yet to issue a refund. Frankly, I will be extremely surprised if they ever do. It was like throwing money in the trash. DO NOT ever buy anything from this company. They sell junk and will NOT refund your money. It's a SCAM!! They don't deserve even one star. read more

This website is a scam. I ordered 3 devices over a month ago and still have not received them.

I can't tell you not to buy from "ALLTRENDSUSA.com", All I can do is warn you based on my own personal experience. As far as I am concerned, this company is untrustworthy and I DO NOT RECOMMEND" them or any other of their companies such as theheliusshop.com that sells camping equipment. They seem to use names that are very similar to other companies and I believe that is part of the deceit used to confuse people. They have these companies under an LLC and those LLC's are closed and reestablished under a new name on an annual basis. This is yet one more reason not to trust them. I found a lot of this information after they ripped me off for shipping charges even though they claim free shipping and free returns. ALLTRENDSUSA claims to be Manufacturers of their cameras but as far I am concerned the only proprietary item is the box the merchandise is placed inside off because their name is on it. You can probably have the same camera shipped to you from China for about $3.00. read more

They claim 3-5 business days for shipping . When that time has passed. They are radio silent on any communication.

Bought two cameras and couldn't get them to work. There is no direct customer service Person to help. Both cameras came without the pin stated in directions. I requested a refund and I was told by Josh, to send in two pictures of the cameras. I would say this was a bad experience for me and I would not recommend doing business with this company. read more

I would read all the negative reviews here and combine them into "1" as that is what I have experienced. The charger/camera, directions, assistance and customer service are the worst. The only simple process was buying and from then on was all downhill. Trying to return after giving full explanation numerous times over days shows the type of scam this company is. And like one of the other posts says ... they ask if you like to keep for a 50% discount. Nobody answers their phones - when you choose option to process a refund your asked for an extensions which of course you don't have. The emails mssgs you get back are like templates. Total JUNK read more

I ordered the Charge X camera and paid for the SD card to go along with it. However, the SD card was not included in the order. I reached out to the support team and was promised and sent a tracking number. I was in contact with the support team via email since the contact number allows you to speak to no one and was given every excuse. As of today, I still have not received the SD card nor a refund as requested. I wouldn't trust this company to do the right thing towards their customers. Once I requested a refund all communication ceased! read more

They will not answer calls or emails reached out multiple times and got nothing. Ordered an item and begged them to respond by phone or email and got nothing. read more

The product did not perform as advertized. A request for a refund was followed up with a demand for a photo of the product and packaging before they would issue a return label. That was followed by additional email offering 50% refund if I kept the product. I returned the product and after two weeks I emailed asking about the process. Receiving no reply I posted reviews on Google and Facebook. Almost immediately I got my refund - all but $9.95. As a frequent on line shopper, I would not do business with this company no matter what their product, price or promises. There are other, much more reliable and safe companies out there. read more

Do NOT order the Charge X spy camera adapter from alltrendsusa. I paid over $70 dollars for it, along with a 32gb SD card. The v380pro app they say to use with it also does not work with this camera. I've gotten the run around now for over a month. Today a service rep told me that they didn't know the answer to my question because they haven't received 'the new model' to try out, so they cannot tell me whether the red light is supposed to turn off when it is switched to "M" for motion detection (which does not work). The audio does not work on it either. There is NO WAY to connect this charger to that app because it won't detect it. Switching to "M" motion detection, turns the unit off completely. It says it has local storage and you can use it without wifi, and you can just connect it to your phone--but it simply does not work. It is without a doubt, a total scam. I looked up getting a refund, but their website says that if the product is unwrapped that it can't be returned--and you have to unwrap it to see if it works. Let me save you the wasted money and time--just don't order anything from them, ever, and be careful because they are using different company names for similar products. You will find youtube videos--and comments are turned off. read more