I had a mailbox at this location for five years but canceled it after the new ownership drastically…read moreincreased prices. Unfortunately, The new ownership not only has a bad attitude but will also take advantage of customers. I was charged $114.50 to send a three-page document to Asia using their USPS service. When I checked USPS.com at home, I discovered that the actual Priority Mail cost was only $45.40. I returned to question the $69 overcharge, and their explanation was that $45.40 is the price if you go directly to the post office, while the additional $69 was their "service fee." They further admitted that they add a service fee to every transaction--even for the purchase of a single stamp. While I understand reasonable service fees, charging $69 on top of a $45 transaction is excessive, deceptive, and exploitative. This is not a fair business practice; it is price gouging. I strongly caution anyone considering this location: always ask for the exact service charge in writing before agreeing to mail anything. Otherwise, you may end up paying double or more than the actual USPS , DHL or FedEx prices . I would rate it ZERO stars if I could

Just left this location and I should've known that the same rude guy that answered the phone would…read morebe just as rude, or even more in person. Not helpful at all. Needed to do a livescan AND FBI check and he told me I needed a "different paper" for the FBI, I asked him what I needed and he proceeded to show me some fingerprint cards. I'm not familiar with this at all and asked him if I could use those and he just gave me a look. At that point, I didn't want anyone with THAT attitude to have my personal information to I left, very unhappy and disappointed. The man who used to work here before was pleasant and professional, this man is the complete opposite; also it is super hard to understand him-not a great combination.

Horrible customer service at the front desk. The front desk person wasn't just rude, she was…read morearrogant-rude. When I arrived at the office, she was yelling at a customer couple at the front desk. Her interaction with me was negative too. So, I took my business somewhere else. I cannot believe they hired someone like that to represent them. Piss poor management is the only explanation.

Seriously lacking professionalism and customer service! Continues to leave parcels outside an…read moreunlocked entryway for thieves! Dude is going to be looking for another job!

Drop N Ship has been quickly become my go-to resource for shipping needs and related services. At…read moreDrop N Ship, you will get the perfect combination of professionalism, passion, and customer service which elevates the customer experience. . But beyond this, their attention to detail and in-depth knowledge of logistics are what really gained my trust and patronage. I would also like to add that they aim to be a "one stop shop" and offer much more than standard shipping store. For example, you can find certain selections of blind boxes, birthday cards (and other celebratory categories), board games, trinkets/keychains, and more. Overall, very easy, friendly, and efficient experience -- would recommend.

First impression of this local shipping store is good…read more Two guys helped me with a pre-paid return label from a company I bought clothes from and they explained the process of how shipping would be handled and they even handed me a receipt for tracking the return without asking. Something I usually have to ask for at other local shipping stores like this. I definitely plan on coming back for my shipping needs.

My review has to do with Fedex delivery service. When a package is delivered to my home, the…read moredriver is just to lazy to walk up my walkway, put it next to my from door..NOOOOOOO!!!!! He/she throws over my fence, could easily get stolen and just walks away. I have filed a complaint with the Bloomington center THREE times and nothing is done. If you want to use good delivery service use UPS, USPS or DHL

Fed ex sucks!!!!!!!!! Late on everything, they lie straight to your face and refuse to ever give…read moreclear answers. Go to the post office or ups or anywhere else. Do not try and go the cheap route and use fed ex.

Got my Livescan fingerprinting for the Board of Nursing done here. Quick. Easy and only $69 for the…read moreservice. The guys knew what they were doing and got me out in less than 10 mins. 3 minute wait time. So efficient!

went in for passport photos. great service! appreciated the friendly greeting upon entering the…read morestore. they weren't busy but the customer service and completed photo service was highly efficient. much better prices than the corporate chains! we will be back for sure!

Excellent customer service from everyone but Israel help me a lot. Thank you answer all…read moreMy question an help me carry my box. Thank you

Very clean place. I had hard time to print my book due to its oversized dimension, but the lady…read more(Joey)helped me to get it done. Very friendly and so helpful. I'm glad to stop by at this specific location. Thank you Joe for your great help!

I have hired High power logistics to unload the container in Montclair. The boss Sergio was very…read morenice and polite, and his crews acted on timely, professional, reliable, rapid manner. It is the top team for lumber service. Highly recommend!!!

From the owner: Especializados en lumper service para cargar y descargar contenedores en bodegasread more

Check in for 15% off ( excludes notary services and live scan)…read more I had a pretty good experience here this morning. I needed to get a couple of services done. One service was passport photos. I went to the back with Marian to get the photo captured but she said there was a shadow because of the poor lighting. She suggested I just get a refund and go elsewhere like Walgreens for the photos. I agreed because I didn't want my photos to be rejected. There was 2 ladies working including the one helping me. A man had come in with a package but he was not able to be helped in time (he probably waited 10 minutes) so he walked out. I heard the other worker say their coworker was going to be late because her dr appointment was in OC. Overall my experience here was fine and convenient. I think I got here at a good time (9:45 am) when it wasn't busy. I may have not had time to wait otherwise since they were low in staff this morning.

Walked in to have something notarized. Didn't have to wait to long and there are so many things in…read morethe store you can browse around. Marion was so nice and very helpful.

This is my favorite UPS it's nearby and the clerks are friendly & willing to assist youread more

Most of my business with UPS is Amazon returns and they handle them quickly and without any issues…read more None of my returns have been lost or missing

STOLEN iPhone and Apple Watch, Empty Box at UPS Store. I…read morebought a new iPhone and Apple Watch online from T-Mobile and had them shipped via UPS to this UPS Store for pickup. The tracking said it arrived, so I went there excited. The employee checked my info, had me sign on the screen, and gave me the package. I noticed the box felt suspiciously light. I opened it right there in the store. It was empty. No phone. No watch. Just crumpled packing material. The box looked tampered with and resealed with cheap clear tape, not proper shipping seals. I told the staff right away. They just shrugged and said they only hand out what they get. They offered no help or action. It's obvious someone along the line - either the UPS driver or a UPS Store employee - stole my devices and tried to cover it up with a sloppy reseal job. This isn't just incompetence; it feels like straight-up theft facilitated by a broken system. Now I'm stuck with: * Back-and-forth talks between T-Mobile (who blames UPS) and UPS (who blames T-Mobile). * Lots of wasted time and frustration. T-Mobile and UPS, this is not okay. Why no better security for expensive shipments? Like tamper-evident packaging or more employee checks? Warning to others: Don't ship phones through T-Mobile and UPS to a pickup spot. Ask for direct delivery to your address with a signature, or buy in a store. This ruined my trust. I'll go elsewhere now. Do better, or lose more customers.

Jose was absolutely wonderful! I was very slow in finding…read more where to send a return label and he was very patient and absolutely kind , while I was still trying to do what I had to do , he was helping other customers wonderfully, he is very hard worker in doing his job! I hope to see him raised up to higher position and good pay!!