This lady, Anita is the moodiest woman I've ever met. Some days she's sweet and helpful, other…read moretimes she's just the opposite! She's also a penny pincher. She watches you like a hawk, just in case you take a piece of paper or a pen . She had pens made for the place but guards them with her life!! Geez!! At the risk of sounding racist, most commercial places, or services that have Asian owners are just watching every penny. It makes me sick. She has a bad personality, not at all sweet or trusting , at times very unfriendly. Makes you feel very uncomfortable! Maybe she needs a good roll in the hay, if you know what I mean!

Don't even bother coming to this s*it show. Popped in to ship FedEx or ups. Incompetent lady was…read moreslowly keying it in. Other gal from back popped out yelling... we don't ship usps. It's cheaper go there! Literally, I thought she was having a seizure while speaking bcz I'm not shipping that way, didn't even say I way. Worst!

Go to this location a lot. Not a long wait, pretty quick with the process; friendly staff and…read morehelpful Store is decent size Parking is easy Store is easy to find They do print your labels for you at a reasonable price. Understanding to your needs, offer tracking info and boxes and packages you can purchase. Hours are good.

After going here now for a while, it seems like the owners are no longer working there, and just…read morehire younger employees who are not as attentive and the customer service isn't as good as before. I still go here to drop off my Amazon packages, but I have to say that now that the owner isn't at the store any longer, customer service has definitely declined. Nonetheless, they still do give you a receipt when returning your Amazon package and it can definitely be worse.

We have had a box here for years and never had an issue. They are very good people who can also…read morehelp you if you need notary services. Good value.

I came by to drop off a Amazon return, and when I arrive, there was no one at the front desk. There…read morewas however another staff member in the back who just said oh Amazon return you can put it on that cart over there which was near the door. Overall service was meh, I mean I wasn't really helped, just directed to where to drop off my item. Additionally the cart wasn't labeled at all so was a bit concerning if the item would actually be properly handled. I never been here before, but just stop by since I was in the area.

Why is it that this post office can put this unsecured box out for outgoing mail. When all…read moremailboxes are secured to a certain extent. The African American post office worker always uses the excuse that it's secured and that she always fishes out the mail afterwards, but when it's busy she lefts it build up before she gets the outgoing mail. One time my mail was put there and my bill was never paid to the correct credit card but someone tried to fraudulently make someone else with my check. She states she only puts mail in there when someone hands her mail when she is with a customer but that is totally false because I stand inline to hand it to her or other mailmen working the post office. I find her to be quite rude in her explaination because other post office workers just put the mail behind to the side behind the teller window where they serve you. It's definitely more secure since in this shallow tray bad people can grab your mail and leave. Can you replace this shallow outgoing mail tray with some more secure and replace this woman who I find to not do her job to secure our mail.

This review is in comparison to the handful of other SoCal post office locations I've been to. I'm…read morerating this post office as 'good' because both times I've been here, the lines haven't been long and I've only had to wait a maximum of 5-8minutes. The first time I came, there was only one worker and the second time there were 2. Finding this post office was a bit of a challenge as it's very hidden (moreso if you're coming from the Von's side of the parking lot). The location itself is small but the air conditioning is very cold, which makes waiting in line not so bad. Workers were professional and not as rude as some of the other post office locations I've been to.

They sent me an empty small package. With the correct USPS tracking number. but nothing in the…read moresmall package.

I had an emergency package that need to be sent out not only was the staff professional they…read moreoffered advice and assistant to send out my package in a professional way Will definitely be coming back to give them more business

This place has great customer service. The personnel here speak fluent english,chinese, and…read moreTaiwanese. There is also, Pug name Frankenstein that greets you, when you come through the door. If you prefer not to have the dog around while you are shipping Jennifer would be gladly to put him away. They mainly ship to China, Hong Kong, and Taiwan.

From the owner: We specialize in oversea shipping to: Taiwan, Hong Kong and China. No parcel is too small or too…read morebig to ship with us. We offer competitive rates with many shipping providers.

I asked the guy at the a question about passport photos. I thought he did not hear so I asked…read moreagain. After asking the third time, the guy sitting right behind him rudely shouted the response to me in perfect English. If the other guy was hard at hearing (I don't know if he was) he should have responded right away. It is never called for to shout at a customer.

I went here to print photos for frames at home. We explained exactly what we wanted and requested…read more8×10 prints. They told us they were out of 8×10 paper and asked us to return the next morning, which we completely understood. We paid in advance and came back at the time they gave us, but nothing was ready. When we finally received the photos, the sizes looked wrong. We measured them, and they were not 8×10 as requested. When we brought it up, one of the employees became very angry and started slamming things. It was extremely unprofessional and made us uncomfortable. I would not recommend this place choose somewhere else.

I had a very disappointing experience with this mailbox center. Some of the staff was unhelpful and…read moredismissive when I asked basic questions about the phone call policy that she changed . RUDE and disappointing to say the least . Especially From the Owner Liandra and also the older Veterano guy that would give these rude faces . I asked just wanted to express myself without yelling or no cursing, and she Went from 0 to 300 mph ! Horrible Service , I expected more . Especially paying nearly $400.00 for a mailbox . She does NOT Value Her customers ... Just Go to Google Reviews and You will see there as well ! The only reason Why I did not give a 1 star Review some of the employees including her Son Gabriel were ALWAYS.......very nice and pleasant . I was at postal annex la habra for 8 years . It was for a Reason until they closed down . They had great service ! I had been to a couple of other mailbox center that that were good too . By far this was one PAK Mail LA habra was the worse . DO NOT USE! BEWARE of Liandra ! she is fake and phony as they get ! DO NOT LEAVE A TIP EITHER , its just disingenous show ! A smoke screen ! The only reason why I tried this place was because they are mom-and-pop . I genuinely like to support mom and pop businesses . I even wanted to try to net work with them, Which was taken out of context . Anyways I learned what Not To do , and I am Happy with my new mailbox center service So far.

Liandra and her staff are upbeat, knowledgeable and always willing to help…read more I run a small business and they have spotted shipping problems I didn't know about. They consistently help me get it right every time I send a commercial package out of the country. I highly recommend Pak Mail ! Brian, Whittier, CA

I came here today since it was the only open one near the area I was in and honestly there was only…read more1 guy working and I admire his patience he had a line out the door! And he was yet very nice helping everybody out who had minor complications looking up the return QR codes ect. Great service . Small store still worth the wait

*****UPDATE***** Just received a message from ANOTHER one of…read moremy customers saying they never received their order and guess where the package was dropped off?? Yup!! Baldwin park UPS store and it says I dropped it off on March 1, 2026 and they created the label back on February 1, 2026‍ this store is soo ridiculous and full of thieves!! Biggest mistake trusting this location with my package they scanned my package in and it never left their store according to UPS! Of course the store blames UPS even though they never got it! I can't even replace the item for my client cuz it was specially made for them the store didn't even offer an apology! He just kept saying to file a claim and how UPS has special technology to track packages lol ya maybe that's true if the package had left your store in the first place never coming to this location again