Horrible horrible customer service. The lady that works front desk seems she can not handle this job. I walked in for a 10x10 storage. I patiently waited while she was with a customer. The customer seemed uneasy and upset. As she was helping him she stopped and asked to help me. I told her I can wait help the gentleman first. she persisted and ignored the first customer. He was renting a budget moving truck from All Safe Mini Storage and wanted a specific size. I over heard him say he had a reservation for 12pm. The lady said the truck wasn't ready and she needed to check the oil and it would take over an hour. He explained he had a reservation at 12pm and she said yes you have a reservation but does not mean it will be ready at that time. so the gentleman had to wait another hour. Plus she gave him the wrong size truck. All of this was going on right in front of me. She then gave me paperwork to start my application for the storage unit. I advised her I would like to see the unit first. She then responded with an attitude " well then you're going to have to wait over an hour because I have to help this man first." I walked out of there and I'm taking my money elsewhere. This lady should not be working the front desk, if she felt overwhelmed. The manager should hire more employees or another employee that fits the job demand. She was extremely condescending, rude, and unprofessional. Not a friendly environment. read more