The owner Jason's communication was excellent. The crew that moved my mom was very professional…read moreand attentive to her needs. They were prompt and efficient. Ean, Ean & Johnny make a wonderful team, come highly recommended. Overall the Pro Moving Company get a A++

From the owner: PRO Moving Service offers top notch moving for everything from museum artifacts to office…read morefurniture to household goods. Specializing in Piano, Residential and Office moving.

We bought a bike hitch and the installation was not done correctly! The mechanic was not competent…read more I cannot recommend this U-Haul service in Waterville.

I had an appointment today at 12noon, made it two weeks ago. My appointment was to have a tow…read morepackage added to my XC90 Volvo. I arrived early to find that they fit NOT have my equipment and that the person who usually installed was. OFF today. Jason, who was there argued with his cohort that he in fact was NOT certified to instal my package. He furthermore said CORPORATE keeps sending us customers knowing that we can NOT do them. I had made an appointment 1.5 hours away, taken an entire day off to accommodate my need for the upcoming weekend. I went to my car, called Uhaul, spoke with Laurie or Lori. She confirmed my appointment, said she had had problems with the Elm Street in the past. Offered me the choice of a refund or to take my PARTS to another installer. WTF. I NEED this for THIS weekend. Laurie, or Lori shave me a complaint telephone number to call, along with ext#3. THEY tried selling me an alert, I've fallen and can't get up necklace. I hung up and tried several times again, got a message this number does not work in your area. Hung up and redialed uhaul. Got Laurie, or Lori again although she claimed it was a different Laurie or Lori. She vaguely knows who I was and got me over to Parker, complaint department. She said they don't give out phone numbers for complaints, funny story so far? Soooooo I called motor supply, very kind, couldn't help me. Called VIP, ha! He asked, was this the Elm St location you had problems with? HA YES!!!!! Not the first time he had heard complaints. Corporate Uhaul said my parts were har the Elm st location so I tried to retrieve them. Jason said, uh, NO! They never arrived. Beyond pissed. They better do right. Wasted an ENTIRE DAY. Time ain't cheap. So disappointed. Weekend spoiled.

I have not one bad word to say about the crew who moved my valuables, as I downsized into one floor…read moreliving. Luke and his team were great. I was frustrated that the owner/spokesperson Ely insisted I needed two 26-foot trucks and a five person team to move out of a 1096 sq ft space into a 784 sq ft home. Ely stressed me out for an entire week while I agreed I would probably need one full size truck, I was giving a lot away before moving (which I explained) and two large trucks would be overkill. The move ended up needing half of one 26 foot truck. Afterwards, I get no acknowledgement or apology from Ely on his mis-diagnosis. he had me stressed for days on the cost of my move. I am sure I paid for the extra large truck they needed to fill with gas and drag around the entire move. At this point, I'm just glad it's over.

I had a long distance move and had to downsize. Ely was there every step of the way for me. I…read morechanged what I was moving many times and he totally made it stress free with all my changes and price adjustments He was a gem to work with, very thoughtful and kind. The young men that packed and moved my things were all incredibly hard working, polite and willing to go the extra mile for me. Everything arrived in great shape and arranged as I wanted. I just can't thank this group enough. They were wonderful and I highly recommend them. It was a stress free move and actually fun to talk to all these hard workers.

My husband and I were looking for a fun way to "leaf peep," since the Common Ground Fair was…read morecancelled this year due to the coronavirus precautions. I saw an article about RailCycling, and we thought we'd give it a try. We were not disappointed! So what are RailCycles? Think of a tandem recumbent bike, that runs on train tracks. We started at a historic train station in Unity (unfortunately, we were there too early to partake of the ice cream shop that was housed in one of the buildings, but we did browse a soap shop). Check out the tiny museum, which doubles as a rudimentary gift shop. We then sat down on our Cycle. They are somewhat adjustable for height, but not completely. I'm short (5' tall), and the closest I could get to the pedals had me reaching, because of the placement of the brake cable. When I tried one of the others, the closer setting was too close (maybe sized for a child). My seat also seeped water (though it hadn't rained for days), and I ended up with a very wet butt. The seats also aren't very wide, so take that into account. Once we got started, it was a lot of fun - one major roadway across which Logan stopped traffic so we could cross, followed by a stretch of track that traversed the woods with their beautiful fall colors, then hugged past Unity Pond, through a swampy area (where we were treated to three lovely herons flying past), and across a railroad bridge before stopping to turn around and head back. All the while we pedaled steadily, getting exercise as well as a fun ride through the woods. When we did reach that halfway point, I was disappointed - it all goes by so quickly! The entire trip takes an hour or so. It's not a difficult pedal, though there are some slight grades (remember, these are train tracks, and trains don't do well going up and down hills). I think that if the group (there were five couples, including us) were having trouble keeping up, our guide would have slowed down to accommodate us. But if you're looking for a strenuous workout, you won't find it here. We enjoyed the ride, spent some time together laughing, talking and taking in the scenery - great activity for a beautiful autumn day in Maine. Longer would have been better for us, but Logan did say that a longer ride is planned for October!