I'm okay with the gas service, but the website makes me want to pull my hair out. Today I couldn't…read moresubmit a form online--it kept saying my account number was invalid. (I copied the account number-for-number exactly from my accounts page.) Before, I've had fits trying to pay my bill online. I linked my bank account and it worked for a couple of months. Then, it didn't work. It tooks weeks to reestablish it. Then it worked again for a couple of payments. Now it's not working again. Argh.

we greatly appreciate the friendly and professional response to our request for service this fall…read more the installation of our system went very well and it was clear that Maine Natural Gas provides a seamless option for these pros. everyone we spoke with, from the people on site and those that engineer and administer, communication was excellent. thanks!

We used this company to help switch over to propane. Which was $14,000 and we were fine with it…read morebecause we needed an new heating system. In the first couple weeks the water kept going cold, then the heat would not work. We called them and they would come out and "fix" the issue. Only for it to happen again. We finally got them to come out to "fix" it a final time to find out that they did not put the exhaust vent outside the house. Apparently when your exhaust vent is inside the house you cannot use an air freshener around it. Which we were not made aware of. One guy came out and said that the whole system was set up wrong and after he messed around with it, it started working. A couple months later we get a bill for $3,000!!! On a heating system they did not install correctly. We said we were not paying it because THEY were the ones that did not do their jobs correctly. They threatened us with a lean on the house if we did not pay the bill. After I had my father talk to them, they brought it down to a little over $1,000 for the bill. On something that they did not install correctly to begin with.

These folks installed a storm door for my home. I had some sticker shock at how much they were…read morecharging, but I'd heard good things and that they did quality work so I went with it. The door was never properly functioning (though it did function) and now it's completely busted. I can home one day and the entire bottom of it was falling apart. This is after them taking a YEAR to get around to installing it in the first place. I should have just read the writing on the wall and just canceled it. That was a lot of money to waste on a poor product.

This company is awesome if you live in Turner or around Turner.....you call they come.....we are on…read moresomewhere around our 10th fill up most times they come same day within hours of calling but on the few times that they did not come same day they were here within 24 hours or so from the time we called...the drivers are awesome this last time they delivered my wife called at 8:00 am while I was at the Dr.....I was going to shovel out the path to the oil tank when I got home from my appointment....i got home at 9:05 they had already delivered the oil about 50 minutes after my wife called...the driver was very understanding climbed over the bank and filled us up....you most definitely cannot go wrong giving them a try....looking forward to being kept warm by them for many more years....

From the owner: #2 heating oil for your heating needsread more

Just like to say thank you to fabian employee Betsy Curtis I appreciate all your efforts resolving…read moreall my issues and you following up daily to make sure all my needs were taken care of. You show that you realy care and you are a great asset to the company and making them better. Thank-you Betsy

Will be using another company. This is my first home with a tank and the previous owners used…read moreFabian. I didn't really know how it all worked but I needed a filter change. I paid the driver in cash and then he did not give me any receipt (my fault for not being smart enough to know I needed one) and then reported back I paid him $20 less than what I actually did. How awful of a human. I even have security footage of him coming to my house (he needed payment first) and then working once he was giving the correct amount. WILL NOT BE USING THEM AGAIN. Everyone else over the phone is very nice but not helpful as it's my word against the driver.

this young man was great . called with clogged water closet he was third in less than an hour . his…read moreprice was also good .

Chris is responsive, knowledgeable, and efficient. I highly recommend him…read more I called another plumber to unclog the utility sink after it had overflowed, but he could not help me today. He referred me to Chris. I called Chris this morning, and he made time in his schedule today to come here to fix this mess! The sink is draining now. This old house may need extensive pipe replacement down the road, but Chris didn't try to scare me into taking immediate action. Likewise, he didn't add the extra expense of running a camera down the pipe from the roof. That too can wait. I appreciate his honesty! I recommend Penobscot Drain Solutions without hesitation!

I went to the Belfast Free Library to join a knitting circle…read more It was a gathering of local knitters taking place in a community room to the right of the entrance. All local knitters in attendance appeared to be wearing something amazing and beautiful that they had knitted themselves. It was a very nice way to spend two hours, among fellow knitters. I wish I lived closer.

Utilizing wifi at the Belfast Free Library on this windy rainy day during covid 19 quarantine! A…read morefoot of wet snow took out our power/phone lines 3 days ago...Thanks BFL for leaving the wifi on! Can't wait to step through your doors again when this is all over!

The rep came to see our project, needed to get someone else to come see it. During his 15 minutes,…read morehe took 2 calls. Never heard a thing. A week later I call and leave a message, comes the following week with the other guy with experience. They tell us they'll go back to office and email the name of two ppl we needed to consult. It's been four days- nothing. Must be too busy for my business.

Great crew! They had to replace some underground pipes for the city which meant digging right…read morethrough our driveway. They were great about making sure we could come and go as we needed, moving any potential obstructions, and working quickly. Everyone that I spoke with was friendly, polite, and knowledgeable about timelines.

Bob's was extremely helpful for me as a new customer. Everyone I spoke with in the office was happy…read moreto help explain details, the equipment, the setup process and the documents needed. They worked me into the schedule very quickly.

From the owner: To heat or cool, and propane too!…read more Bob's Cash Fuel Inc, situated in the heart of Madison, ME, is your go-to destination for dependable heating and cooling solutions. Specializing as an Air Conditioning Contractor, Bob's Cash Fuel Inc is dedicated to ensuring your indoor comfort, whether it's the peak of summer or the chill of winter. With a commitment to customer satisfaction and a focus on energy efficiency, they offer expert installation, maintenance, and repair services tailored to your specific needs. Trust Bob's Cash Fuel Inc to keep your climate perfect all year round!